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Customer Discussions > Kindle forum

Problems w/ WiFi connection on Kindle Fire?

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Showing 701-725 of 906 posts in this discussion
In reply to an earlier post on Nov 2, 2012 10:27:16 AM PDT
Michelle says:
I've had the same problems and it just came up recently, after Hotmail switched to My Kindle Fire will work find for awhile, then drop connectivity. I have to go to my PC, access the router settings--sometimes more than once--then the Kindle is fine for a day or two. I wonder if it's an issue with Google (which is my PC's default search engine) and Bing (which is the Kindle's default search engine). If I make changes on my Kindle (like changing to Google), it messes up my PC and I have to reset the router again. I'm ready to go buy the Nexus...!

Posted on Nov 5, 2012 5:58:02 AM PST
kayc says:
The WiFi network I have used for 10 months suddenly won't connect. My laptop is connected just fine.I can't remember the password. It has never done this, the password has always automatically been entered. How can I retreive my PW?

Posted on Nov 5, 2012 6:34:18 AM PST
kayc says:
OK, Duh!! I figured this one out myself. Password is not a "password" but my web key code. Duh Now I'm back in business. Sometimes it's a very simple answer....

In reply to an earlier post on Nov 5, 2012 7:25:28 AM PST
Congratulations! It gets frustrating! I know!

In reply to an earlier post on Nov 5, 2012 12:58:13 PM PST
SAME HERE...You would think that after all these postings about the same issue that this BIG problem would be taken care of by now...I sent my Kindle Fire back and am looking for something else...I am considering the Nexus also...I never even got to use it once!!

Posted on Nov 9, 2012 11:32:16 AM PST
I just left a new topic on here...Check to see what WIFI version you have 802.1n or 802.11n. WIFI has upgraded there signals and does affect the new Kindles.
My 1st. Gen Fire still works fine with my old Router, but the new one doesn't.

Posted on Nov 10, 2012 3:52:32 PM PST
M. Dougherty says:
My brand new KFHD drops wifi when screen goes dark. When I wake it up it says it is connected, but I can't surf web or do anything that requires Internet connection. What works for me is to call up wifi connections and try to connect to a different account...a neighbor...put in bogus password. It can't connect, of course, then I choose my network again and it connects. All fine until it sleeps again. At first I was choosing FORGET then reconnecting, but had to reenter password every time. By choosing a different network, it saves my password and automatically reconnects. My 1st Gen KF does not do this. Audio disconnect issues with KFHD, too. Posted in a different thread.

Posted on Nov 11, 2012 6:22:18 AM PST
Lisa Frank says:
I can connect to the internet with my Kindle Fire but it keeps dropping the connection every 5-7minutes then it takes another minute to reconnect again after I have to open it up and search the connection. This is extremely annoying when trying to stream music as you can only hear 2 songs then you have to manally do something. Help!

In reply to an earlier post on Nov 13, 2012 11:16:20 AM PST
Mayfairmo says:
Thank you so much!!! I was about ready to pull my hair out, me, hubby and my mum all just got Kindle fires and they suddenly stopped picking the router up. Tried everything, read your post and yay they all now work again!!

Thanks for posting xx

Posted on Nov 22, 2012 7:01:35 PM PST
The one thing that I can't understand is that they made a whole lot of hype of the HD signal for TV reception, but not for when they upgrade the WIFI? Wonder why?
Anyway glad that my post has helped a few people on here.

Posted on Nov 23, 2012 9:06:49 PM PST
Bill says:
I have Wi-Fi problem too, but just a bit difference.

After provide password, the Fire checks then shows "Connected" below my network name, and orange Wi-fi symbol with a ccheck mark. I think that DONE! But I am wrong. I can not access any web page.

On the right top (beside battery symbol) there is a white Wi-fi symbol with a cross (x) on it. Could someone explain to me what does that mean and how to fix it?


Posted on Nov 28, 2012 5:43:25 PM PST
VeloChuck says:
New Kindle Fire HD 7.9 inch. Turned on, connected to our home wifi with no problem, registered and set up all the goodies. Loved it, however I found my connection was said to be excellent in the setup and at 130 mbps but it was mud slow going to the internet. Tried all cures I found on the internet and found the best one was to return it to the store. I purchsed it to use not to be on the phone with CS our spending my time messing with my wifi. Placed my order for a mini ipad. Works fine at our local coffee shop, but that would be very costly (Latte's)

Posted on Nov 28, 2012 6:49:00 PM PST
Tami says:
Just got my new kindle hd and the connection keeps dropping in and out, its so frustrating. For awhile I thought it was my wifi having issues, but then I used my other Kindle, 1st gen, and it had no problems. Thinking about just sticking w/my original kindle at this point.

In reply to an earlier post on Nov 28, 2012 9:31:38 PM PST
Did you try purchasing a new WIFI router. I had to do that this week. I bought a cheap $25 WIFI Router from Walmart, installed it and the Kindle Fire works fine for me.
The reason is that the WIFI signal has upgraded...unlike HDTV where everyone was told about the upgrade in television. I don't think I have heard a thing about the WIFI upgrade.

Posted on Nov 28, 2012 10:55:11 PM PST
Brenna Smith says:
Just got mine today. AT first it picked up my WiFi but then dropped my connection before I could even register it. I had to reboot it and when it came back on there are NO networks available. Been tinkering with the router and KF for 5 hours now and even if I manually type it all in it says the network is out of range. So disappointed I could just cry.

In reply to an earlier post on Nov 29, 2012 1:07:36 PM PST
What do you mean not a password? Yes it is

In reply to an earlier post on Nov 29, 2012 7:59:24 PM PST
I have similar problems. Just got new kindle fire hd, and when it's on, network will run slow first, then network down. I had to restart router and modem to get the network work. When kindle is off, it's all fine. Don't know what's wrong. Amazon told me to ask AT&T about it. But my other devices never have this problem.

Posted on Nov 29, 2012 8:06:05 PM PST
Got really frustrated with the wifi problem. Just got the new kindle last monday, but everytime I connected to the wifi, the network will down after 5-10 mins, and I need to restart the router and modem to get the network works. When kindle fire hd is powered off, everything was fine. I have iPhone, PC, Mac, and iPod in my department, and all was just fine with the wireless router and modem. I believe it's the kindle fire's problem.

Posted on Dec 1, 2012 2:06:22 PM PST
Ann H says:
Why can't i change my password on my Kindle Fire after I changed PW on AOL.

In reply to an earlier post on Dec 16, 2012 9:11:10 PM PST
Bumpy says:
I have the exact same problem. Every time I press the power button to put the Kindle HD in sleep mode- when I turn back on it shows wifi as connected but no apps can connect to the internet. I disable/enable wifi on the Kindle and it reconnects to my wifi and all is ok. Its an older Belkin router, I think it is 802.11 G.

In reply to an earlier post on Dec 17, 2012 11:51:34 PM PST
Same exact story here. All of us right around the same time too (end of Oct/beginning of Nov). What happened??

In reply to an earlier post on Dec 21, 2012 5:25:04 PM PST
[Deleted by the author on Dec 21, 2012 5:26:50 PM PST]

In reply to an earlier post on Dec 21, 2012 5:26:14 PM PST
[Deleted by the author on Dec 21, 2012 5:26:40 PM PST]

In reply to an earlier post on Dec 21, 2012 5:27:54 PM PST
BelsMama says:
Please let me know what you found out about your problem as this is the exact same problem that I'm having.

In reply to an earlier post on Dec 22, 2012 7:02:28 AM PST
Same here. Any fix yet?
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Discussion in:  Kindle forum
Participants:  522
Total posts:  906
Initial post:  Nov 15, 2011
Latest post:  8 days ago

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