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Kindle Software Update Version 4.1.0


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Showing 51-75 of 545 posts in this discussion
In reply to an earlier post on Jun 5, 2012 5:50:44 AM PDT
Mary McManus says:
A lot of parents have given their children the $79 Kindle to read books on and do not feel it necessary for them to be able to browse the web from the same device. Having parental controls on this is a godsend for those who don't want their children reading material that is too mature for them. It is much simpler to have one family account rather than setting up separate accounts for the children, since many books can be read by both the adults and children.

In reply to an earlier post on Jun 5, 2012 6:08:32 AM PDT
Bufo Calvin says:
No problem...that happens. :)

In reply to an earlier post on Jun 5, 2012 6:10:27 AM PDT
Bufo Calvin says:
Jualene, that sounds like Prime, rather than Silk.

Prime is a service that gives you free two-day shipping on many items. As fairly recently added bonuses, we can also watch a lot of streaming video and borrow up to a book from a select set at no extra cost.

Silk is an internet browser on the Fire.

In reply to an earlier post on Jun 5, 2012 6:12:15 AM PDT
Bufo Calvin says:
Jualene, you can reach Kindle Support (and I've tended to find them very helpful) at

http://www.amazon.com/kindlesupport

You'll see a

Contact Us

button. You can call them, have them call you, or e-mail them.

It's possible you were talking to a general Amazon rep. Amazon has very highly-rated customer service, but I do think it's best to talk to a Kindle specifc rep with a Kindle question. Prime is not primarily a Kindle thing, but Silk is.

In reply to an earlier post on Jun 5, 2012 6:15:53 AM PDT
Bufo Calvin says:
Barryem, that issue of an extra Collection is apparently bothering some people. For anybody who doesn't like it (or who does), you can communicate directly with Amazon at

kindle-feedback@amazon.com

This is somewhat similar to what we had before for Periodical Back Issues, prior to having Collections at all. I'm guessing they used a similar implementation. Things do change for our Kindles, and making a request is a good thing. Many people have wanted parental controls which we got with this update, for example.

In reply to an earlier post on Jun 5, 2012 6:20:37 AM PDT
Bufo Calvin says:
M., just to point out, it may not be the font size but the typeface.

If the contrast is sharper, it might heighten the "jaggedness" of a typeface, just as HD shows us more facial blemishes. :)

You adjust both font size and typeface in the same place:

Menu - Change Font Size

I'm using san serif on the fifth from the left size, and don't see any jaggedness.

Posted on Jun 5, 2012 6:29:27 AM PDT
I just sent my email about the Collection and about the change to turning on the WiFi.

Not only does it take 9 clicks from Home, if you want to turn the WiFi on from within a book, you are forced to leave the book and go to the Amazon Store.

In reply to an earlier post on Jun 5, 2012 6:32:24 AM PDT
Just Peachy says:
I wonder if this was in response to people who thought it was too easy to buy things from the Kindle.

When you are looking at Special Offers, does it still automatically turn on wifi when you want to view an offer?

In reply to an earlier post on Jun 5, 2012 6:33:08 AM PDT
"When you are looking at Special Offers, does it still automatically turn on wifi when you want to view an offer? "

Yes.

Posted on Jun 5, 2012 6:39:38 AM PDT
I just realized something else. The wording of the new "Airplane Mode" is going to confuse people. If you want to turn the WiFi "ON" you have to turn Airplane Mode "OFF."

That is going to cause confusion for users, especially those who are new to wireless devices.

In reply to an earlier post on Jun 5, 2012 6:41:21 AM PDT
Just Peachy says:
Also confusing for people with other Kindle devices. sigh

In reply to an earlier post on Jun 5, 2012 7:06:23 AM PDT
Nickie says:
I hope the wi-fi change won't be coming to the Kindle Touch. It does not sound like an improvement, kind of worsens the user experience. Please keep ours as is.

In reply to an earlier post on Jun 5, 2012 7:38:32 AM PDT
feline lover says:
The font does look darker and clearer, very nice. However, I do not care for the new way to turn on/off wifi. Also, I don't like having the additional collection for dictionaries as I already had them in my own reference folder.

In reply to an earlier post on Jun 5, 2012 7:41:20 AM PDT
Send your thoughts to kindle-feedback@amazon.com

In reply to an earlier post on Jun 5, 2012 8:06:33 AM PDT
JES says: "You only need WIFI on when you are buying ebooks. I don't see that a few extra steps to turn WIFI off as a problem."

Some of us only use WiFi to get the books that we used our PC to send to the Kindle. So we turn WiFi on, get the download and turn it off. Making it more inconvienient to do that by buring it deep in the settings is a major misstep for Amazon. IMO. When you update a design you are supposed to make it easier from a customer use experience, not harder. Oh well. Looks like I'm skipping this update. Sorry Amazon.

In reply to an earlier post on Jun 5, 2012 8:07:32 AM PDT
Last edited by the author on Jun 5, 2012 8:08:34 AM PDT
Q says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jun 5, 2012 8:38:13 AM PDT
Last edited by the author on Jun 5, 2012 8:43:32 AM PDT
Q says:
Hi Mary,
I can see your point and the need.

To me, the easiest would be to have a simple way to keep the WiFi locked so that only the parent can download books or access the internet, since the Kindle Basic for kids is mainly a reading device.

Hence, I still can't see having much in the way of parental controls on a simple device like the Kindle Basic. Having a way to lock the WiFi access would solve such needs (to me).

But that may just be my thinking.

In reply to an earlier post on Jun 5, 2012 8:41:15 AM PDT
Last edited by the author on Jun 5, 2012 9:06:11 AM PDT
Q says:
Hi Meya,
I totally agree with you and sent an email to them saying the same. Have you used your Kindle Forum Pro channels to also communicate this?

I told them:
* Moving the "wireless on/off" off of the top of the main menu was unhelpful & irritating to many
* That renaming it to "Airplane Mode" was likely confusing to several owners
* That the change in wording would make no difference to airline personnel as they still required all Kindle owners to keep all Kindles off during take-off and landing.

Posted on Jun 5, 2012 9:01:03 AM PDT
Pipeline says:
I love the update, thanks!

In reply to an earlier post on Jun 5, 2012 9:13:57 AM PDT
Q, no, I haven't use the Pro Channel yet. I will though.

Posted on Jun 5, 2012 9:43:49 AM PDT
M. Ratcheson says:
Although no small children have access to my Kindle, I do like turning off the ability to shop from it. This Kindle is so small and lightweight, I've been carrying it around with me. I've had the device password set to on, since I don't want anyone to spend on my Amazon account, in the event that I lose it. It has been a little annoying to enter my password each time the Kindle goes to sleep. (Though only a little annoying.)

So I have set just the Store parental control. My concern now is with the Special Offers. I see that if an offer takes me to the store, for example, the Kindle Daily Deal, it is blocked. But I'm not sure what happens if it is an offer with a Buy button? Has anyone tried to execute an offer with a Buy button while the store parental control is set? Thanks.

Posted on Jun 5, 2012 9:44:48 AM PDT
alexander_q says:
Do any comics exist with which we can test the panel viewer?

In reply to an earlier post on Jun 5, 2012 9:55:11 AM PDT
Jazzy_Jeff says:
I just did. We should not have to close out a book to mess with wifi.

Posted on Jun 5, 2012 10:44:32 AM PDT
Stephen Vlam says:
This new update seems to be a way to market Kindles for parents to give to their kids and teens. The update is not available for the older keyboard models. The one thing keeping me from previously getting my kids a kindle was the access to a ton of free adult material available from Amazon as well as the thought of having to rebuy a bunch of books. Now I could attach the new kindles to my account with its supply of already purchased material with the option of only letting my kids have access to the books I think are ok for them. That is probably why the update is only for the least expensive model. Is this a great marketing idea, or is it the next "New Coke"? Time will tell.

In reply to an earlier post on Jun 5, 2012 11:53:49 AM PDT
Last edited by the author on Jun 5, 2012 11:56:18 AM PDT
Q says:
Meya,
I just heard back from them .... take heart, everyone. The Kindle support personnel have noticed this thread and are taking it to heart!

Amazon is pretty amazing for such a large company.
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Discussion in:  Kindle forum
Participants:  160
Total posts:  545
Initial post:  Jun 4, 2012
Latest post:  Jan 18, 2013

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