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Fedex smartpost... aaaaagh!

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Showing 76-100 of 170 posts in this discussion
Posted on Nov 22, 2011 10:18:55 AM PST
[Deleted by the author on Nov 22, 2011 10:26:23 AM PST]

Posted on Nov 22, 2011 10:25:29 AM PST
Kokomo girl says:
I just received my Fire today. My posted delivery date was the 18th and today is the 22nd. I hate FedEx Smartpost. It takes longer. I also had another package sent from Amazon which was to be delivered on the 19th and that came on the 19th. So what gives with the odd shipping times?

Posted on Nov 22, 2011 10:26:05 AM PST
Raquel H. says:
I'm in the same boat, I live in a Chicago Suburb:
November 16, 2011 09:26:39 PM Departure Scan Fedex Smartpost Dallas TX US
November 18, 2011 03:11:36 PM Departure Scan Fedex Smartpost New Berlin WI US
November 20, 2011 11:35:04 PM Departure Scan Fedex Smartpost Indianapolis IN US !?!?!?!?!?!?!?!?!?!?! Come on!

Should be here tomorrow, if not I'll call Amazon. I was hoping to have it before we left town for Thanksgiving.

Posted on Nov 22, 2011 10:34:24 AM PST
R. Vasquez says:
Smartpost is very easily the worst shipping option since the Pony Express. It takes like 10 business days to get a package on the other side of the country. If I am paying for my shipping I at the very least want USPS priority.

Posted on Nov 22, 2011 10:56:36 AM PST
Margo M says:
Mine was shipped on the 14th, floated around Phoenix for 3 days, then on to LA, then up to Sacramento for 3 days, finally hit Salt Lake a week after shipping. Maybe it's heading to Mars next? Wonder if I will actually see it before the end of November? Heard a lot of good stuff about it.

Posted on Nov 22, 2011 12:23:20 PM PST
C. Calvert says:
As long as everyone is hating on Smartpost, I want to play. I find that it easily add a day, if not two. Also, the last thing that I ordered that came by Smartpost, the package was just dropped off right in front of my garage door. It's 20 more feet to the covered area at my front door! Infuriating. I would consider other options if I see this is the method, but I don't think it normally shows.

In reply to an earlier post on Nov 22, 2011 12:36:24 PM PST
Ranger 797 says:
I finally got mine yesterday, the original date Amazon estimated for delivery was the 18th but of course that was not met by smart post.
November 21, 2011 09:29:00 AM Astoria NY US Delivered
November 21, 2011 08:40:00 AM Long Island City NY US Out for delivery
November 21, 2011 06:41:00 AM Long Island City NY US Arrival Scan
November 19, 2011 07:22:00 PM Bethpage NY US Arrival Scan
November 17, 2011 08:27:00 AM Oakland Gardens NY US Possible delay in delivery due to arrival at incorrect carrier facility
November 17, 2011 08:27:00 AM Oakland Gardens NY US Delay in delivery due to external factors
November 17, 2011 08:26:00 AM Oakland Gardens NY US Arrival Scan
November 17, 2011 05:00:00 AM Long Island City NY US Arrival Scan
November 17, 2011 02:19:39 AM Fedex Smartpost Edison NJ US Departure Scan
November 17, 2011 02:19:00 AM Fedex Smartpost Edison NJ US In transit to pickup location
November 16, 2011 02:44:00 PM Fedex Smartpost Edison NJ US Arrival Scan
November 15, 2011 10:36:00 AM Hebron KY Departure Scan
November 15, 2011 06:58:28 AM Hebron KY Arrival Scan
November 14, 2011 12:09:00 PM Nashville TN US Shipment has left seller facility and is in transit

Posted on Nov 22, 2011 12:40:49 PM PST
cmpmom says:
Reading this, I would think that Smartpost didn't get anyone's package to them on time. I find that hard to believe. Did anyone get theirs on time?

Posted on Nov 22, 2011 12:58:43 PM PST
Beth Linton says:
I am still waiting also - Live in Ponca City, OK - it shipped from AZ, basically went right past me (within 15-20 miles) and ended up in Kansas City, KS where it sat Friday, Saturday, Sunday, Monday - Tuesday it left Kansas City at 2:23 Am - and I am still scheduled to receive it tomorrow.

What they do is hold these shipments until they get several pallets before forwarding on. FEDEX that is -


In reply to an earlier post on Nov 22, 2011 1:11:33 PM PST
AmeliaAT says:
I have never had SmartPost deliver anything to me on the day it was supposed to. The best I've gotten is the day after the estimated date, which one could argue is why it's an "estimated" date. But SmartPost sends packages all over Robin Hood's barn before finally getting it to the local post office it will be delivered from. Just look at Ranger 797's experience above -- the package just kept going around in circles before it finally made it to Astoria, and it was so close for so many days, it is mind-boggling that they couldn't get it to Astoria the day after it initially arrived in Long Island City on the 17th. The vast majority of the delay is the time spent "in transit" after the Postal Service gets it. It may wait a day or two to be sent out from FedEx, but FedEx gets it to a fairly close post office pretty quickly after that. Ranger's package made it from Tennessee to New Jersey in a couple of days, and then one more day to get to the P.O., but then it took from the 17th through the 21st to bounce around a very small radius in NJ & NYS -- Long Island, for the most part.

Posted on Nov 22, 2011 2:04:44 PM PST
G. Rascon says:
I have an arrival date of the 23rd. I guess I might as well forget that then, since all these shipments are arriving late, and then the 24th is a holiday, just my luck!!

Posted on Nov 23, 2011 4:48:47 AM PST
John S. says:
Ordered my Fire early October and was thrilled to get the shipping email on the 15th of November, even more thrilled to see it arrive in Montgomery Al. on the 16th. Thought I would have it the next day or two days at the latest. NOT. Today is the 23rd and no further tracking info after the 16th. Amazon says call if it is not delivered by the 26th. Bummer

Posted on Nov 23, 2011 7:11:18 AM PST
art says:
Yes, lots did come on time, or even early, via smartpost. Mine came on the 18th - this was the estimated delivery date from Amazon once it actually shipped and better than Fedex's estimate once it showed up in their tracking system.

Posted on Nov 23, 2011 8:09:59 PM PST
sailorwind says:
My first post on the boards from my Fire! It only took twice as long as I was quoted. I have learned from this to have packages shipped to a friend's so I can use UPS.

Posted on Nov 23, 2011 8:48:28 PM PST
G. Rascon says:
and it did not show up today. and no mail tomorrow. what I really hate was that I did have a little bit of hope that it would show up today, but having to wait for the mailman till 5pm today truly sucked

Posted on Dec 1, 2011 5:50:55 PM PST
They should call it dumbpost! I finally ordered my kindle after wanting it for a really long time. I was so excited about getting it. Dumbpost took all the fun out of the purchase. I tracked it on the amazon tracking system going all over the country in a pattern that made no sense at all. It even went in and out of the same location twice at one point! I finally just went out and bought one at a local big box store and returned the one I ordered from Amazon when dumbpost finally delivered. I wish I would have seen this forum before I placed my order. Never again dumbpost. Amazon is going to start losing customers if they keep using this shipping method.

Posted on Dec 4, 2011 3:20:35 PM PST
Last edited by the author on Dec 4, 2011 3:21:06 PM PST
I'm sorry but what did Amazon use for free shipping and standard shipping before SmartPost?
Remember to report your complaint!

In reply to an earlier post on Dec 11, 2011 10:49:37 AM PST
Ivan B. says:
yes, i always get all my packages on time even with Smartport shipping. Have never received any package late, considering I have been ordering things from amazon since late 2008.

Posted on Sep 27, 2012 7:25:11 AM PDT
N.. Martin says:
Any shipment method that involves the United States Postal System will be problematic. Businesses choose to send only a minuscule percentage of their parcels by USPS. Unfortunately the one-time free market beacon, Fedex, is now the notorious mistress of USPS.

In reply to an earlier post on Sep 27, 2012 9:20:02 AM PDT
saraf says:
And...zzzzzzzt! Lightning! It's ALIVE! ZOMBIE!!

Posted on Sep 27, 2012 10:42:42 AM PDT
Dog Lover says:
I always kinda cringe when I see SmartPost as the delivery vehicle. I must admit, though, that my post office will make a special delivery to me if they get the package after my carrier has already left for her route. So far so good (fingers crossed) I haven't had anything to complain about.


In reply to an earlier post on Sep 27, 2012 10:43:57 AM PDT
Last edited by the author on Sep 27, 2012 10:44:11 AM PDT
Dog Lover says:
Sigh. I didn't even notice the zombie factor! This thread just showed a recent update and I fell for it.


Posted on Sep 27, 2012 11:52:28 AM PDT
Shady says:
Arghhh! I read over a page of posts before noticing that they were so dated. *doh!* ... I could have been sorting socks...

In reply to an earlier post on Oct 10, 2012 8:45:21 AM PDT
Erin says:
I'm having the same problem.....I'm still waiting for my order...was supposed to be delivered Oct 6th and now it is Oct 10th...I paid for 3-5 day shipping on Oct 3rd...was shipped out Oct 4th....Fedsx smart post had it for days in my town before giving it to the local post office...and now it says it's delivered but I have not received it. Last time I buy from Amazon....

In reply to an earlier post on Oct 10, 2012 8:46:41 AM PDT
Erin, you should contact Amazon and let them know about the trouble. They will at the very least refund your shipping.

The more customers who complain about Smart Post, the better.
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Discussion in:  Kindle forum
Participants:  77
Total posts:  170
Initial post:  Nov 16, 2011
Latest post:  Jan 11, 2015

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