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Kindle Fire Tips: Getting Started

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Showing 101-125 of 1000 posts in this discussion
Posted on Dec 25, 2011 10:04:39 AM PST
K. Walczak says:
My daughter just received a new kindle how do i go about setting up her own account so she can use gift cards only;, my wife has her own kindle and her own account i would like to set an independent account for her hopefully using the same e-mail address. we have 2 credit cards on our amazon account and i would like her to use my credit card only for her kindle signed concerned worried father of a 12 yr old

Posted on Dec 25, 2011 10:05:04 AM PST
S. Crocker says:
Got the Kindle Fire this morning ;) Made a mistake setting it up so did a Factory Reset. Just got it so there was nothing loaded to it yet. Now, when I turn it on the screen is all black with the words "kindle fire" - no slide bar, no nothing. Can't tap screen to change it - nothing! I'm so upset :( Called customer support, they said to take it back to the store or they'll send me a new one. how can this be? It was working super before I did the factory reset...anyone got any ideas???

Posted on Dec 25, 2011 10:16:01 AM PST
K. Schimpf says:
Any problems with DRM? (Digital rights management)
Got my Kindle Fire two weeks ago and started downloading some free books from Amazons website. Some work and some come up with cannot access due to DRM. Go back and repurchase. (Not the exact words) Worked with customer service for over an hour and got transferred got the tech dept. Worked with them for about 30 minutes and was told they would have to research it. Tech didn't want to hear how I could open the affected books on my Apple iPod Touch with Kindle's free app. Got a call asking for the logs which I sent by email to them and recieved an email back saying it would be a couple of days before they got back to me. And then got another call while I was at work and couldn't answer my phone saying that since I didn't answer the call it was being closed as resolved. THANKS! Anyone have any ideas cause it certainly is not resolved.

Posted on Dec 25, 2011 10:26:48 AM PST

Unplug the Fire from power, then hold down the power button for about 30 seconds. That might reset it.

Posted on Dec 25, 2011 10:29:43 AM PST
M. Russo says:
I have the original kindle,how can I transfer the books I have from that to my new kindle fire?

In reply to an earlier post on Dec 25, 2011 10:34:27 AM PST
S. Crocker says:
Thanks! Tried it several times and again just now. Still get black screen with words "kindle fire" and nothing else. Very frustrating. My son got this from Santa and is so disappointed that he can't use it today. I will take it back to the store tmo but doesn't help me today. I appreciate the response.

In reply to an earlier post on Dec 25, 2011 10:39:37 AM PST
[Deleted by the author on Dec 25, 2011 10:46:50 AM PST]

Posted on Dec 25, 2011 10:43:09 AM PST
Coach Mom says:
I just fot the new Fire. I have an old one and would like to keep that on the same account. But my new fire will not accept my password. What am I doing wrong? Or what should I do?

Posted on Dec 25, 2011 10:46:27 AM PST
Jim says:
If i touch the screen, will the light come thru a little?

Posted on Dec 25, 2011 10:46:43 AM PST
[Deleted by the author on Dec 25, 2011 10:47:12 AM PST]

In reply to an earlier post on Dec 25, 2011 10:49:06 AM PST
Don't understand this. "New Fire" The Fire has only been on the Market since Nov 15th of this year. Do you mean you have a Kindle? If you purchased your Kindle from Amazon (Or was this a gift), it should automatically attach itself to your Amazon Kindle account. If this was a gift or you purchased the Kindle from a "box" store, then you will have to sign on to Amazon and "register" your Fire to your Amazon Account.

Posted on Dec 25, 2011 10:53:03 AM PST
Folks who received Kindle Fire for Christmas, the first thing you want to do before trying to do anything with it is to fully charge your Kindle (3.5 to 4 hours). Do not attempt to update it, find books, etc until it is charged. The User's Guide, once it is fully charged and you sign on/deregister (if someone gave you a gift through Amazon/register) your Fire, read through the User's Guide (It it doesn't pop up when you turn on your Kindle, you will find it in the Docs section (look across the top, above the carousel)

In reply to an earlier post on Dec 25, 2011 11:00:47 AM PST
S. Crocker says:
Ramona, Nothing pops up on my Fire. Just a black screen with the words "kindle fire"...any idea how to get past this?

In reply to an earlier post on Dec 25, 2011 11:02:19 AM PST
S. Crocker - Plug it in and let it charge for a few hours. It may have also tried to update itself which takes alot of battery power. After it's fully charged, and unplugged, try to reboot again by holding the power button at least 20 seconds (count them). It should then reboot.

Hope this helps.

Posted on Dec 25, 2011 11:03:05 AM PST
Last edited by the author on Dec 25, 2011 11:05:17 AM PST

As long as it is plugged into power, they shouldn't have to wait until it is fully charged. They can start using it right away. But they should make sure to not unplug it until it is fully charged the first time since that is best for battery life.
[Of course, waiting a bit before first use may be best. I didn't have to on mine, but it is possible that the first boot up takes more than the charger alone can handle and needs some battery oomph too, so you and Pineapple might be right. ]

In reply to an earlier post on Dec 25, 2011 11:07:39 AM PST
Bob - I think part of the problem is that the Fires that have been sitting under the tree (or hidden in a closet) for a few weeks aren't as fully charged as they were. And when they turn it on for the first time it's trying to do the 6.1, 6.2 & 6.2.1 updates and draining the battery.

In reply to an earlier post on Dec 25, 2011 11:10:54 AM PST
I've had my Fire since the 15th of November and I didn't try to do anything to it until it was fully charged. Maybe I could have attempted setting it up while plugged in and waiting for it to charge, but I've always done the fully charged thing with all mobile electronic devices I've had and I haven't had problems. So I went with what I know. I'm reading problems with Wi-Fi, problems with booting, etc and I've never experienced any of that. Yes, the Fire some people have may be a little defective but plently folks have not had issues. I'm also wondering if people received gifts with them registered under the gift giver's name (if they purchased from Amazon) and may have to deregister then reregister under their own accounts. Or, if purchased from a box store, go through the registering through Amazon. IF I remember correctly, the paper instructions that came with my Fire recommended the Fire be fully charged first, but I don't have that paper anymore. Once I got the Fire up and running I immediately went into Settings and did my "housework" in getting it to how I wanted it then got busy reading the User's Guide. Either it pop us when you first go in or you can find it under Docs.

Posted on Dec 25, 2011 11:15:35 AM PST
Last edited by the author on Dec 25, 2011 11:16:12 AM PST
Captain Ron says:
Does anyone know how to password protect or log out of kindle store so my Daughter can't accidentally purchase books? I want to be able to leave Wi-Fi on, but stop the ability to buy books or apps without a password.

Posted on Dec 25, 2011 11:18:34 AM PST
S. Crocker says:
Ramona, Bob, and Pineapple, I really appreciate the quick responses. I have it plugged in and will not touch it for a while :) Unfortunately, there was no "paperwork" in the box only a little card insert. It worked perfectly while I was trying to set it up but once I did a factory reset upon making a mistake during set now won't let me do anything. I'll try again later and if it doesn't work back to the store we go....

In reply to an earlier post on Dec 25, 2011 11:18:36 AM PST
equijewel says:
Hey pineapple when I got my kindle fire registered and it downloaded new info it locked up to amazon fire screen could you give me a tip how to make it work?

In reply to an earlier post on Dec 25, 2011 11:19:33 AM PST
The only thing you could do, without disabling wi-fi, is remove your credit card info from your account. There is no purchasing password protection.

In reply to an earlier post on Dec 25, 2011 11:24:42 AM PST
I understand because of all the folks registering their Kindles and Fires, the server is stressing out - LOL. The pipeline is clogged. If you tried to do anything register, download, etc. when the server began stressing out, then you may be in temporary limbo land. Now may be the time to look at Amazon's Web site and find all the User's Manuals, read through the suggestions, find out how to load Apps, Docs, download Music, Video's before you get to busy playing around with your Fire. By the way I just love mine.

In reply to an earlier post on Dec 25, 2011 11:25:58 AM PST
equijewel - As I said above I think the battery may be very low. Try plugging it in for about four hours to fully charge it. Then unplug it and reboot by holding the power button for 20 seconds (count them). It will take a couple of minutes to get past that "kindle fire" screen when it reboots.

It's just that they pushed through three updates since Nov. 15th when they were released and they take alot of battery power.

Unfortunately, I think alot of batteries are being depleted by the updates (which it does when you first turn it on).

So plug it in, throw away the wrapping paper, have some hot chocolate, go to and pick up some free books and try it again later. ;-)

Posted on Dec 25, 2011 11:27:07 AM PST
Can anyone tell me after you have read a book how can you read it again? When I tried to open again it just took me to the end of the book. This is with my Kindle 3G. I just got the Kindle Fire for Xmas and was wondering if there is a user guide in book form. When I try to find something I have a hard time going back and forth. Maybe there is a User Guide for Dummys?

In reply to an earlier post on Dec 25, 2011 11:29:19 AM PST
I have my Fire password protected that pops up when I turn it own or wake it from a sleep state. You may want to get one of those prepaid Visa/Mastercard Cards that allow WEB purchases and load up the card then attach it to your 1-click settings. From another thread it has been suggestion that the Credit Card is needed to verify that a purchase is going to an e-mail address that is in the USA. Since credit cards have to have a billing address, they users proof that they are using a US credit card or in the US gets verified through the billing address. Fires are USA devices only as media content must adhere to laws of different countries and reasons. The same reasons why a DVD purchased in England will not play in a DVD player designed for the US, international laws.
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Discussion in:  Kindle forum
Participants:  1164
Total posts:  10000
Initial post:  Dec 24, 2011
Latest post:  Aug 7, 2013

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