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Kindle Fire in Canada?

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Posted on Nov 28, 2011 12:14:02 PM PST
P. Gordon says:
Thanks Richard for suggestions but i'm holding off buying my Fire here in the US until I feel more confident that I can somehow get around the rules/regulations/restrictions that may/will prevent me from accessing content/apps/cloud/silk browser once back home in Canada.
To that end, I emailed my concerns and questions to Amazon and received this rather automated and generic response. I did click on the 'did this answer your question?' link and again asked 'WHEN is this being released in Canada?' and as yet, no further response.

Here is the Amazon reply via email to me:


Thanks for expressing your interest in purchasing Kindle Fire.

I understand you concern. I've checked and see that the Kindle Fire is only available for U.S. customers since current international restrictions on digital services associated with the device have not changed. So, you can buy Kindle fire in U.S.

You can enjoy several books and magazines, however due to import/export laws and other restrictions, we are only able to offer Amazon Instant Videos, MP3 Music Downloads, Amazon Appstore for Android associated apps, and other downloadable products to customers who use a credit or debit card issued by a U.S. bank with a U.S. billing address.

Most product download services also are only available and can be purchased by customers connecting to the Internet in the 48 contiguous states, Alaska, Hawaii, and the District of Columbia.

We display your country of residence at the top of the Kindle Store on so you know you are browsing content and prices specific to your country. When shopping on your Kindle, it only displays content eligible for purchase in your home country.

Amazon cares about its international customers and is working on ways to improve our service and selection and hope to make Kindle Fire available in more locations in the future.

Thanks for your interest in Kindle.

Thank you for your recent inquiry. Did I solve your problem?

If yes, please click here:

If no, please click here:

Gerald S.
Your feedback is helping us build Earth's Most Customer-Centric Company.
To manage your Kindle and content online, visit:

Posted on Nov 29, 2011 8:05:18 AM PST
P. Labelle says:
It's very simple, since Amazon does not offer the Kindle Fire nor their Prime service to Canada, I will buy from someone else. And when it comes time to upgrade, I will likely purchase from the same company, since I will have already purchased accesories and aps for my device.

It's true that between Canada, US, Europe etc, there are different laws and regulations as to content and media, but I can't believe that Amazon does not have the ability to make it work (like some of their competitors have done).

Good bye Amazon, hello Apple

Posted on Nov 30, 2011 11:13:48 AM PST
P. Gordon says:
Is the Kobo Vox by Indigo at $199, a reasonable alternative to the Amazon Kindle Fire for us Canadians? Has anyone actually SEEN the Vox to compare it to the Fire?

It appears from reviews to have similar/same features: eReader, WiFi, web browsing, get apps from the Android store (vs Amazon store) and does not use their own is 'open'. See review and comparison I found online:

In an effort to compete with Amazon's Kindle Fire, e-reading company Kobo is launching a tablet of its own: The $199.99 Kobo Vox, a 7-inch Android, WiFi color tablet that starts shipping October 28. How does it stack up to the Kindle Fire? And, best of all, it is available in Canada for Canadians by Canadians.

Kobo's website appears to be promoting the Vox primarily as an e-reader, more similar to the Nook Color than to an iPad. By contrast, Amazon (NSDQ: AMZN) is stressing the Kindle Fire's tablet features-Web, video, music-above the e-reading experience. That said, the Vox has tablet-like functions: It has e-mail, a web browser, and music through Rdio, and offers access to an open Android app store. Like the Kindle Fire (and unlike the iPad), it is WiFi-only, no 3G.

SEE ALSO: WH Smith Replacing Its eBook Store With Broad Kobo Partnership

At the same price as the Kindle Fire, the Kobo Vox is a tough sell-why choose the budget tablet from a much less well-known company? In an attempt to differentiate itself from the Kindle Fire, Kobo is playing up the Vox's openness. A lot. "Kobo Vox-The Peoples' Reader! (Vox populi, voice of the people)," the site proclaims. "Based on Kobo's founding principle ... FREEDOM." Users can "read freely" (unlike Amazon, Kobo supports the open e-book format EPUB, which can be read on any open e-reader) and access the open Android store-the Vox has "unencumbered access to Android 2.3 so you are free to customize your experience to suit you best!" The Vox's Web browser is open and Android-based.

By contrast, the Kindle Fire runs on a modified version of Android and users will have access not to the open Android store but to the Amazon Appstore, which is vetting submissions and will only include apps that can run on the Kindle Fire." On Daring Fireball, John Gruber recently noted that the word "Android" only appears once on the Kindle Fire page, "in the following sentence: `Additional email apps are available in our Amazon Appstore for Android.' It's a Kindle tablet, not an Android tablet." The Kindle Fire also has its own browser, Kindle Silk.

It's unclear how much of this is going to matter to users; other open Android tablets have sold poorly, and the Kindle Fire is widely considered to be the first viable iPad alternative. It is supposed to begin shipping on October 28, two weeks before the Kindle Fire. Meanwhile, The Digital Reader notes that Barnes & Noble (NYSE: BKS) just dropped the price of the refurbished Nook Color to $149, amidst speculation that it too will release an updated tablet soon. (The regular Nook Color is $249.)

One area where Kobo might be able to compete with Amazon is internationally, but for now, the Kobo Vox is only available for pre-order in the U.S. and Canada (Kobo's majority shareholder is Canadian retailer Indigo). The Kindle Fire is only available in the U.S. for now, and international expansion has not been discussed.

Comments and opinions welcome!

In reply to an earlier post on Nov 30, 2011 3:58:06 PM PST
dorothy says:
Don't know where you are...but the Chapters where I live is selling the Vox...we were just down there last week and had a look at it and even the girl that was there to demo it said to us that if you are not in a real hurry to get one ...she suggested that you wait until the next generation...cause there are teething problems with it....didn't think that was a good sign...anyways I bought the FIRE even with the limitations...guess it just depends on what your needs are...I like Amazon customer service..hope this helps.

In reply to an earlier post on Nov 30, 2011 4:10:55 PM PST
P. Gordon says:
Thanks Dorothy. We are in the Vancouver area so maybe we'll check out Chapters for a 'hands on' demo. Appreciate your comment about Vox's teething problems.
I really WANT a Fire (I don't NEED one but since when is that ever an issue!) as I feel I'm being left behind by being 'tabletless' and I don't want to spend $500+ on something I don't really need. I have no doubts that Amazon will take their sweet time in making it available in Canada with all the support the US customers enjoy. Too bad cuz we know how loyal we Canucks can be especially to good customer service (can we say 'WESTJET").

Posted on Nov 30, 2011 6:36:45 PM PST
Bixillarla says:
There are full size WiFi tablets that you can get for about $330. You don't have to go the Apple route and pay $500+ for one.

Posted on Nov 30, 2011 7:40:11 PM PST
Ryan Thexton says:
Just picked up a Blackberry Playbook for $199. It comes with Kobo Reader and it will be able to run android apps, which means Kindle Reader app, soon. Same dimensions, but wayy more versatile, wayy more powerful and a much slicker os and browser than the Kindle Fire. I got the Fire but sent it back when I realized how useless it would be her in Canada without all the workarounds. Not saying the Fire doesn't have potential, but wait until Fire 2.

Posted on Dec 1, 2011 2:05:23 PM PST
I live in Chicago and I picked one up for my sister as a Christmas gift. Now I'm hearing that the content won't work in Canada? She's going to want to use her Netflix Canada account with it and download apps.

I could link it to my American account and then she would be able to purchase that way... But will the content (apps, magazines, Netflix) be bricked by geography?

My mom has a kindle and there was a book she wanted to read that wasn't available in the Canadian kindle store, so I bought it in the American store as a gift and she was able to download it by email. So maybe that kind of thing will work?

I hope this ends up being a good gift.

Posted on Dec 2, 2011 8:29:10 AM PST
P. Gordon says:
There is another small thread going on here about the same topic 'Kindle Fire in Canada'

In reply to an earlier post on Dec 3, 2011 9:22:05 AM PST
D. V. Emery says:
Hello. So what is the release date for the

Posted on Dec 7, 2011 6:07:12 AM PST
[Deleted by the author on Dec 7, 2011 6:08:13 AM PST]

Posted on Dec 7, 2011 6:13:18 AM PST
P. Gordon says:
Ralph Pizzey:
I saw your post just before you deleted it where you planned on returning your new Fire. Before you do that, check out the info others have added on this other thread:

In reply to an earlier post on Dec 7, 2011 6:28:39 AM PST
Ralph Pizzey says:
Thanks you are quick. Can you tell me what I can do with my Kindle fire? Do you see any release date for the fire or do you think it will never come here? I am wondering if I should take my chances by keeping it and eventually it will be released here and in the mean time just use it as a reader.

In reply to an earlier post on Dec 7, 2011 6:35:57 AM PST
P. Gordon says:
From the Canadians who have responded to the larger thread that I sent you the link to, it would seem that YES we can use the Fire in Canada and download apps (free or $ for), movies (thru Netflix NOT thru Amazon) and books BUT it would seem you must have a US credit card to do the first two tasks. You can get a preloaded US credit card which I'm not familiar with but I guess it's like a gift card but from a bank (see some of the posts). Here are two comments from Canadians who have worked out the bugs and how they did it.
I have credit card with US address. I can buy kindle books and open and read them from the Fire. I have uploaded my music into the Amazon Cloud and can stream them from the Cloud to the Fire. (I have not downloaded music to the device). I can not buy Amazon MP3. I can watch previews of movies but can not buy or rent from Amazon. I can not put paid or free apps on the Fire. When I try to get to the Android Market, I am automatically re-directed to the Appstore. I have enabled "Allow Installation of Applications from Unknown Sources" on the Fire. Silk feels more limited than Dophin

Another Canadian here with my experience.
I had the Fire shipped just across the boarder and picked it up.
Went to Tim Hortons to use their wifi to register it. After a bit of fussing around, we did get it registered.
It downloaded all my books and we tried to download some apps but that just wasn't happening at that time.
Back home in Canada... we sideloaded the Dropbox app from the and then went from there.
Got a few games and I thought I'd be okay with just that.
Since we had a Netflix account, we tried to download that app but it would not load because we were out of the region.
Then last night we had someone bring back a preloaded US Amex card and tried to attached to to my app acount but it still would recognize my location. For what ever reason, I had an old Cdn credit card and we deleted that from the account.
Added the new US credit card and voila... Netflix now works just fine and dandy.
I agree with Caroline and even though you can watch the trailers from Amazon, the movies are not available to us.
I am not a huge music listener so not being able to use Amazon is not a big deal to me.
I went from liking my fire to loving it!

Posted on Dec 7, 2011 6:36:50 AM PST
CBRetriever says:
it's still a nice reader, can surf the web and is in color for illustrated books

In reply to an earlier post on Dec 7, 2011 9:06:42 AM PST
If you're looking for something to access Amazon resources, I would say the Fire is the best. Amazon will release it internationally soon because they are trying to compete with Apple and Google.

If you're looking for a good 7" tablet, then the Samsung Galaxy Plus is better. It'll be able to do everything the Fire can and much more. It's also 2X the cost.

In reply to an earlier post on Dec 7, 2011 11:41:36 AM PST
Pepa says:
The answer is yes. Here is my situation. My partner and I own Kindle Fires. I live in Texas, she lives in Toronto. She was just here for Thanksgiving, so she took it when she left. Both Fires are under my account (with USA address and credit card). Upon getting to Toronto she had no problem using WiFi, Web, Books. The surprise was that she can also download Apps, and get updates for the Apps that we loaded while she was here.
She cannot stream music or movies from Amazon. She isn't using Netflix (although she has the App) so I cannot report on that.
I think that, as long as you have USA credit card and address, it probably doesn't matter where you take your Kindle Fire.

In reply to an earlier post on Dec 7, 2011 1:09:28 PM PST
P. Gordon says:
That is great and encouraging news. I have a US credit card and address so I got that part covered. According to another Canadian who posted here:Added the new US credit card and voila... Netflix now works just fine and dandy...Netflix SHOULD work if your partner wants to and uses the US credit card. I am excited that the WiFi if working ok back home in Canada. Things are definitely looking up. But none of this information is coming from Amazon which is discouraging (ie. use the US credit card to access the apps and books). When I emailed them directly they replied with a 'sorry' and no hints or fixes on how I, a loyal Canadian customer, could get a Fire to work for me. Thank goodness for this forum (on the Amazon site no less...wonder if they actually read it like Google reads Google forums?). Thanks for your input.

Posted on Dec 7, 2011 6:32:31 PM PST
Just wrote to Amazon and here are the answers I got from them:

I see that you've written to us about 4 issues. I'll do my best to provide a thorough answer to each of your inquiries in this message.

1. Kindle Fire is only for US residents who have an address in the US and an American credit card.

Yes, at this time, we are able to ship Kindle Fire to only customers with a U.S. billing and shipping address.

2. Regarding using kindle fire with US billing address and a Canadian credit card.

Please be advised that Kindle Fire can be used only to read books when you're traveling as Kindle Fire isn't 3G enabled. Current international restrictions on AmazonMp3 and Amazon Instant Video are the same and will not work internationally.

So, only books can be purchased to use Kindle Fire using US billing address and a Canadian credit card.

3. Using Kindle Fire with US Visa cards issued by Canadian banking institutions.

I'm sorry to say that any purchases from Amazon appstore or Amazon Instant Video on Demand can only be purchased through U.S Visa cards issued by U.S. banking institutions.

4. Using Kindle Fire internationally.

When traveling with your Kindle Fire outside the United States, you will not need a wireless connection to be able to use any content you've already downloaded to your device though some Apps may not work when outside the U.S.

Learn more about traveling with your Kindle outside the U.S. on our Help pages:

Posted on Dec 7, 2011 8:47:41 PM PST
I predict Amazon will release the Fire internationally soon so that they won't have to keep explaining a rather convoluted situation. Sometime in the near future, CS could just there is no travel restrictions.

Posted on Dec 7, 2011 9:27:03 PM PST
kindle krazy says:
@ Richard

how do I sideload a SUDUKO game please.
I have dropbox on laptop and kindle fire but how can I download Suduko

Any help would be appreciated!

Posted on Dec 9, 2011 10:54:59 AM PST
We have been a kindle supporter since the first unit and have three small kindles latest version as well as one large screen along with about 140 books in our library...

This being said, we have a major investment in Kindle and our very upset that they wont open up the Kindle Fire to Canadian use. While I can understand the licensing issues in Canada with regards to Prime content at least allow us in Canada to purchase a Kindle Fire and be able to download and install books using USB connection as well as allowing us to access to the android app store in Canada, as the Kindle Fire can not access google app store.

Without this support, it is leaving us to consider future book purchases through Apple as we also all have Apple ipad's (3 in total)... As it stands right now, we have slowed our books purchases waiting to see what will happen and when it comes to newspapers and magazines, Apple ipad is getting that business through the Apple newstand as well as Zinio app.

We love the Kindle for the convert to text and read in direct sunlight, but want to have use of the Kindle Fire along with the Android apps....

Amazon management, listen to your Canadian customers - including us who have an investment in Kindle into the thousands of dollars when you add the cost of units as well as books....

In reply to an earlier post on Dec 9, 2011 10:58:22 AM PST
P. Gordon says:
well said.....I wonder if Amazon reads their own forums?

Posted on Dec 9, 2011 11:05:22 AM PST
CBRetriever says:
y'all are gonna feel a tad bit sheepish if, after christmas, the fire is available in Canada

or at least the touch is

In reply to an earlier post on Dec 9, 2011 11:14:38 AM PST
P. Gordon says:
on the contrary...we all will feel fabulous IF, after Christmas, the Fire IS available in Canada. That is the whole point of these threads...trying to A, Get the Fire released in Canada and/or B. Get Amazon to at least give out a date for a planned release.
In the meantime, by Amazon just say no, it's not available nor are there plans, people such as myself will take our business to the competition. And how is that in Amazon's best interest?
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