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Customer Discussions > Kindle forum

Low capacity on Kindle Paperwhite

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Showing 1-12 of 12 posts in this discussion
Initial post: Mar 2, 2014 12:07:55 AM PST
Last edited by the author on Mar 2, 2014 12:11:55 AM PST
Scott Bass says:

I recently bought a Kindle Paperwhite 3G Kindle Paperwhite 3G, 6" High Resolution Display with Next-Gen Built-in Light, Free 3G + Wi-Fi The marketing spiel says it will hold 1,100 books.

On the Kindle itself, On Device, My Items indicate 81 items. When I plug my Kindle into my Macbook Pro, it displays as an external device, where Kindle --> documents --> Get Info indicates 132 items, in a combination of folders and azw3, azw, and mobi files.

When I select Kindle --> documents --> Get Info, it indicates 387MB consumed with 502 items. HOWEVER, when I select Kindle --> Get Info, it indicates Format: MS-DOS (FAT32), Capacity 1.42GB, Used 1.39GB, and only 27.2MB left.

So, MUCH, MUCH less than the 1,100 books capacity as advertised. The VAST bulk of the books are purchased books from Amazon anyway.

Is there a large collection of hidden files that are not showing up on the Mac consuming space? In summary, what do I need to do to get the 1,100 book capacity as advertised by Amazon?


In reply to an earlier post on Mar 2, 2014 12:19:21 AM PST
CBRetriever says:
advertised books number usually means standard size books - 81 books like this one would put a significant dent in your book storage space:

Delphi Complete Works of Charles Dickens (Illustrated)
File Size: 49624 KB

as this is a more normal file size

Hunted: The Iron Druid Chronicles: Book Six
File Size: 1403 KB
or this one
Rebecca (VMC Book 300)
File Size: 598 KB

so, not all books are created equal as book one is the same size as 36 of the second one and 82 of the third one. Thus if your books are the size of the first one, you could potentially have the equivalent of 2900 of the second one on your kindle.

as far as the 132 items, certain book functionalities come in auxiliary files: real page numbers and XRay info definitely come that way.

Posted on Mar 2, 2014 12:21:02 AM PST
CBRetriever says:
Also, if you're in the habit of removing books via the usb cord, the Kindle OS still allocates that space because it does not know you've removed the books

Posted on Mar 2, 2014 12:55:45 AM PST
Scott Bass says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Mar 2, 2014 1:17:45 AM PST
KessaJo says:
The product page says <<2 GB internal (approximately 1.25 GB available for user content). Holds up to 1,100 books>>

It does not say it holds 1,100 books, it says "up to" 1,100. You only get 1.25GB of space to use - whether that is 80, 150, or 1,100 depends on the size of what you have loaded onto your Kindle.

I have a KK & it can hold up to 3500 eBooks, but after about 600 to 800 it slows down dramatically. So, I keep around 200 on it, so I can have a lot of choices, but do not need all of my eBooks on the device all at the same time.

As for the info you provided, I have no idea what you have loaded onto your Kindle & how much space you have used up.

In reply to an earlier post on Mar 2, 2014 1:26:02 AM PST
CBRetriever says:
so, you have no omnibus books, your mobi books are all of a decent size (I have several that are 3000-4000 KB from other sources)

and when you're looking at your Kindle- Get Info, you're looking at the equivalent of looking at your Computer, so the 502 files includes all the OS files and the 132 in documents includes just your books and their auxiliary files. And the product details says: "On-Device Storage 2 GB internal (approximately 1.25 GB available for user content). Holds up to 1,100 books" so that .75 GB is OS and also includes the index files.

To actually see what your Paperwhite considers available, you need to go to your Home page, tap Menu, tap Settings, tap Menu again, then tap Device Info and you'll see what storage space the Kindle has free: in my case I see

Space available: 1,206 MB for 37 items on my Paperwhite and on my Kindle Touch 2,529 available with over 300 items on it (it has 4G storage space)

Posted on Mar 2, 2014 1:28:00 AM PST
Scott Bass says:

I think I've solved my own problem. I plugged the Kindle into a Windows machine, and saw a .Trash directory (I think that's the name, I'm going on memory here). This directory, which did not show up in Mac OSX Finder, but did show up in Windows Explorer, contained 931MB of deleted files. Once I deleted that directory, the space available on the Kindle of course increased dramatically.

Sorry for the false alarm...

In reply to an earlier post on Mar 2, 2014 3:48:45 AM PST
Jazzy_Jeff says:
When a directory has a period in it at the beginning it means it is a hidden file.

Posted on Mar 2, 2014 4:25:30 AM PST
B. Marks says:
I like to think of the Kindle as a reading device, not as a mass storage device. I typically have my current book on board along with a few short stories and a dozen or so possible next books. The next books keep changing. When I decide I probably won't read something in the very near future I remove it. I rarely have more than 20 or 25 books on board, usually closer to half that.

The beauty of doing it this way is that it's real easy to find a book I'm looking for and since I'm always adding, reviewing and paring, I always remember just what they all are.

I think of this as keeping my Kindle trim and graceful. It may just be my imagination but it seems easier to hold. :)


In reply to an earlier post on Mar 2, 2014 4:51:22 AM PST
CBRetriever says:

I use mine as the unread depository - all books on it except for reference books and they're in their own collection are unread - the Cloud = read books. Since I don't buy too many books, it works for me and I think I have about 300 books/personal documents on it

Posted on Oct 17, 2014 5:40:23 AM PDT
Last edited by the author on Oct 17, 2014 5:44:33 AM PDT
I have a Kindle whitepaper and it has suddenly gone blank.Before it it "no application"appeared.I have fully charged it to no avail.How do I get my library back?

Reply to this post

In reply to an earlier post on Oct 17, 2014 5:46:21 AM PDT
With the charger not attached to the device, press and hold the power button for a full 30 seconds, ignoring any message on the screen. The PW (It's a Paperwhite, not a Whitepaper) will reboot itself.

Set it down and walk away and let it do its thing. See if that doesn't reset everything.
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Discussion in:  Kindle forum
Participants:  7
Total posts:  12
Initial post:  Mar 2, 2014
Latest post:  Oct 17, 2014

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