Your Garage Summer Reading Amazon Fashion Learn more nav_sap_plcc_ascpsc PME Fire TV Stick Subscribe & Save Patriotic Picks Shop-by-Room Amazon Cash Back Offer WienerDog WienerDog WienerDog  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis Segway miniPro
Customer Discussions > Kindle forum

Kindle Fire HD 4G Data Packages

Sort: Oldest first | Newest first
Showing 1-22 of 22 posts in this discussion
Initial post: Nov 30, 2012 12:24:09 PM PST
I'm thinking about getting the Kindle Fire HD 4G, but I'm unsure if the data package of 250 mb per month that comes with it for the $49.99/per year will be enough. I don't have internet at home, so this will be my "instead of pc" I plan on using it for skype for maybe a a couple hours a week at most, downloading movies onto it mostly from Prime for long car rides and then just general web searching, will I need to upgrade the data package? Does anyone know the prices and sizes of the other packages?

Posted on Nov 30, 2012 12:25:12 PM PST
J. Donahue says:
It's only 49.99 for the first year from Amazon. After that, you have to get your data plan from AT&T directly. You can check with the AT&T web site to see what they charge for data plans.

In reply to an earlier post on Nov 30, 2012 12:28:30 PM PST
 Ann says:
A 250 mb data plan is adequate for occasionally checking email, browsing the web, or downloading books when away from wifi. It's not meant to replace wifi, and is not nearly enough to stream movies (btw, you can only stream Prime videos, you can't download them).

Without wifi, you will need a much larger data plan.

See the AT&T website for tablet data plans.

In reply to an earlier post on Nov 30, 2012 12:31:35 PM PST
Jazzy_Jeff says:
A lot of things wrong with your plan. First of all 250mb a month is only enough to download a few books, check your email and a little browsing. One movie download would be at least 700mb. Also you cannot download Prime video to watch later. It is streaming only which means you have to be connected to the internet to watch it. Even the larger data plans would not be enough if you plan on watching a lot of video.

Posted on Nov 30, 2012 12:40:12 PM PST
 Ann says:
I found a data calculator on the AT&T site that you might find helpful - According to this, streaming a single HD movie will exceed the 250 mb plan. Even with the 5 GB plan, you could only stream a few movies each month.

In reply to an earlier post on Nov 30, 2012 12:43:09 PM PST
Last edited by the author on Nov 30, 2012 12:44:11 PM PST
R. Nelson says:
Stephanie - If this is your primary access to the internet at home and plan on skyping a few hours a day, etc. then no the 250 mb a month won't work for you.

Also, you can't download Prime movies to view later, they must be streamed, which eats up data. You can purchase or rent movies and download those to watch on car rides.

Do you have AT&T as a current cell phone provider? If so there is options to add a device to your current account. Depending on what you have to how this option works and cost.

The other plans offered include: 3GB a month for $30 and 5GB a month for $50.

You may find it to cheaper to look into adding internet at home and then connecting via wi-fi at home. The 4G plans offered are mostly for spot needs of a connection. You are out somewhere and need to check your email and aren't near a wi-fi connection.

Posted on Nov 30, 2012 1:01:15 PM PST
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 30, 2012 1:04:29 PM PST
Last edited by the author on Nov 30, 2012 1:06:28 PM PST
Jazzy_Jeff says:
Mislead because you didn't read the information available??

In reply to an earlier post on Nov 30, 2012 1:10:05 PM PST
J. Donahue says:
I'm sorry you felt you were misled when, in fact, you weren't. Perhaps you didn't take the time to read the information on the Amazon web site thoroughly.

It's very clearly stated on the website that the $49.99 price for 250MB is for the FIRST YEAR only.

Is there some part of that you didn't understand?

In reply to an earlier post on Nov 30, 2012 1:39:12 PM PST
I'm sorry it didn't work out for you but I think you've made the right decision to return the Fire.

In reply to an earlier post on Nov 30, 2012 2:11:11 PM PST
B. Marks says:
I'm afraid 250 meg a month won't let you do any of the things you mention. You'll need Wifi to download movies. Even if you upgrade the plan it won't do it. The Fire HD 4G won't download on 4G, only on Wifi.

I don't use Skype so I can only guess at how much of that it will do, if it will do any at all. My guess is it won't do an hour a month. Probably not half of that.

You'll be much better off, given what you want to do with it, to get internet access at home and use a Wifi router and get the Wifi Fire.

The 4G is only enough to download a few books and check your email and do a little bit (not a lot) of web browsing. If you get an upgraded plan you'll be able to do more web browsing and maybe a little more Skyping, assuming it will do that on 4G.


In reply to an earlier post on Nov 30, 2012 2:33:28 PM PST
J. Donahue says:
Are you saying that the Fire HD won't stream or download a movie on a 4G wireless connection?

Are you sure about that?

In reply to an earlier post on Nov 30, 2012 3:31:22 PM PST
B. Marks says:
That's what Amazon says and a number of reviews have said the same thing.


In reply to an earlier post on Nov 30, 2012 3:41:08 PM PST
Last edited by the author on Nov 30, 2012 3:43:39 PM PST
J. Donahue says:
Do you have a link to where Amazon says that?

Can you think about that for just a minute? I can stream a movie on my 4G wireless phone. Why would 4G wireless on the Fire be any different?

Do you have any links to support that?

ETA to add from the Fire HD 4G Wireless web page:

"Kindle Fire HD 8.9" features the latest 4G LTE technology for ultra-fast mobile broadband, letting you connect to the internet, stream, and download at speeds even faster than Wi-Fi. Unlike some 4G devices, Kindle Fire HD includes support for 10 bands, so even when you're in a place with no 4G LTE network you'll fall back to the fastest available network and won't lose coverage. All this with no compromises to battery or weight - Kindle Fire HD combines the most power-efficient LTE chipset available with a custom-designed 4G wireless modem that's only 2.2 mm thin."

In reply to an earlier post on Nov 30, 2012 3:54:10 PM PST
Last edited by the author on Nov 30, 2012 4:03:50 PM PST
jsh1120 says:
From the engadget review of the KFHD 8.9" 4G/LTE

"...That said, you're not free to use that data however you like. Content downloads greater than 50MB in size must happen over WiFi, and for the moment Amazon Instant Videos cannot be streamed unless you're on WiFi. However, we're told that, at least, will be enabled sometime before December, but movie downloads will remain WiFi only..."

I'm just speculating but I suspect this restriction may be an effort to protect naive consumers from chewing up their entire 250 mg monthly bandwidth allocation with 30 minutes of a two hour movie. Likewise, AT&T may have been unwilling to deal with pitchfork wielding customers. As for downloads, I suspect the accounting problems that would emerge from partially downloaded movies may be behind the restrictions.

In reply to an earlier post on Nov 30, 2012 3:57:01 PM PST
J. Donahue says:
Wow, I stand corrected.

In reply to an earlier post on Nov 30, 2012 4:11:26 PM PST
jsh1120 says:
I was a bit surprised to see that restriction initially, as well. But as the questions on this forum suggest, there are going to be a lot of very unhappy customers who discover just how small an allocation of 250 mg per month truly is. When Apple introduced their 4G/LTE iPad earlier this year, the iPad boards were full of outraged customers when they discovered just how expensive it could be to download videos to their devices.

And Amazon faces an even bigger challenge, I think, in that many of the KF customers are moving from the 3G Kindle e-readers who don't quite grasp the difference between their old devices and the Kindle Fire. There have been hundreds of complaints since the first gen KF was introduced about the absence of 3G. I suspect that at least some customers believe the 4G/LTE KFHD is an effort to "remedy" that issue. Obviously, they're in for a surprise.

In reply to an earlier post on Nov 30, 2012 4:14:26 PM PST
Last edited by the author on Nov 30, 2012 4:29:55 PM PST
Jazzy_Jeff says:
Oh I agree. I have stocked up on popcorn and hot cocoa. Now just waiting for the show to begin...

Posted on Nov 30, 2012 4:24:30 PM PST
J. Donahue says:
I guess Bezos needs to put his flame proof long undies on. It's going to be a bumpy ride.

I also have to wonder how much AT&T may be "restricting" things to save on bandwidth.

Total agreement on the "Where's the 3G" complainers who are going to have to ask themselves if they really thought about what they were asking for.

Posted on Nov 30, 2012 4:34:57 PM PST
Last edited by the author on Nov 30, 2012 4:38:36 PM PST
jsh1120 says:
I've been using a Verizon 4G/LTE hotspot for two years now and it is a GREAT device. I've been amazed at both the speed and coverage it provides. But it is VERY expensive to use for video or even extended audio sessions. I have a plan that gives me 10 gigs per month for $80 and I've never exceeded it. But I use it almost exclusively when I'm traveling and I avoid downloading or streaming video. 4G is a cash cow for the bloodsucking cell carriers and they aren't going to let go of those profits easily.

The (somewhat) bright spot in all this is that carriers are now implementing non-contract (actually limited contract) plans for people who want 4G access for a month or two when on vacation. But one pays through the nose for that option in most cases.

In reply to an earlier post on Dec 1, 2012 7:16:45 AM PST
B. Marks says:
Here's a link where they explain that Wifi must be used for downloading.

I did read that you can't stream via 4G using the Kindle Fire but I don't recall where I read it and a quick search didn't find it for me. However I am sure I read it. You might want to call Amazon support to get a difinitive answer.


Posted on Dec 1, 2012 7:30:44 AM PST
B. Marks says:
The solution to 3G or 4G video streaming and downloading is still in the future. Yes, the technology is capable of it but only if very few people use it for that. As soon as a lot of people try streaming videos it'll bog down the networks and nobody will be able to do anything.

My ISP is a good example of this problem. I'm in a rural area with only one ISP and they've oversold their service. It's good and fast till sometime between about 4:00 PM and 6:00 PM and then it slows down, sometimes to the point where even loading a web page or checking an email is difficult. And sometimes impossible. Then around 10:30 PM or 11:30 PM it starts speeding up again. They can fix this by adding more capacity but that involves a large expenditure and they'd rather spend their money on marketing to oversell it even more. I rarely use bad language but they tempt me. :)

With 3G and 4G they have the problem that they really can't add a lot more capacity so they have to try to keep usage low. As the technology improves that will change slowly but for the forseable future there's only so much cellular bandwidth and we all have to share it.

Yes it's true that carriers tend to be greedy. They're businessmen and their job is to minimize costs and maximize income. As the old saying goes, it's a terrible system and the only thing worse is all the other systems. :)

But there's more than greed involved. It's a finite resource and we all want to use it to stream videos and we can't and if they let us and we do it we'll end up with very unreliable phone service. There's simply no good solution right now. That doesn't mean it's bad to curse the carriers. Just realize that we're using them as scapegoats when we do. Once cellular bandwith becomes infinite then we can curse them purely for their greed. :)

‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum


This discussion

Discussion in:  Kindle forum
Participants:  9
Total posts:  22
Initial post:  Nov 30, 2012
Latest post:  Dec 1, 2012

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions