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Firefox or Chrome on FireHD

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Showing 1-25 of 56 posts in this discussion
Initial post: Sep 26, 2012 8:59:31 AM PDT
I just got my new FireHD and am having a problem with the browser. Our corporate site has several employee areas that are not viewable with the built in browser. IT said I need firefox or chrome to use the areas. I am also have issues playing videos in the built in browser that I have no problem with on my other tablet running firefox.

I have tried to download and install both browsers, however they will not install. What am I doing wrong?

In reply to an earlier post on Sep 26, 2012 9:13:43 AM PDT
Last edited by the author on Sep 26, 2012 9:14:51 AM PDT
M. Ratcheson says:
You probably know this, but just in case, you will need the Android version of the browser for it to work on the Fire.

In order to install an apk from a source other than the Amazon App store, you first need to make a change to your settings. Swipe down to reveal settings, then tap on More. Tap on Device. Set Allow Installation of Applications from unknown sources to On.

Posted on Sep 26, 2012 9:21:02 AM PDT
Thank you M. Ratcheson.

Unfortunately I have already tried this suggestion. When I search for firefox, and get to the android ver. it will not install and simply says it is incompatible.

Posted on Sep 26, 2012 9:27:10 AM PDT
Don't have an HD, but on my wife's 1st gen Fire I run Firefox, downloaded from the Mozilla FTP site. You can get to the APK with some Google searches, just don't try to download it from the Play store, as that redirects to Amazon's store. Also, you need to set your Fire to allow it to install apps from sources other than Amazon. There is a setting for this (again, don't have the HD software to tell you exactly where it is).

In reply to an earlier post on Sep 26, 2012 9:39:44 AM PDT
M. Ratcheson says:
I was able to download the current release of Firefox for Android from the Mozilla FTP site at and I was able to install it on my Fire HD. But it consistently crashed a couple of seconds after starting it.

The problem has been reported, so perhaps it'll be fixed some day:

Posted on Sep 26, 2012 9:47:18 AM PDT
Thanks M. - I was just going to post the same thing.

Following that link directly and downloading then installing the apk file - same results, it loads fine then crashes.

I thought this was an android device?

In reply to an earlier post on Sep 26, 2012 9:57:00 AM PDT
Last edited by the author on Sep 26, 2012 10:00:26 AM PDT
M. Ratcheson says:
It is a somewhat modified Android ICS device. I've installed a few other apks from other sites and Firefox is the only one I've run into difficulty with.

I have the Dolphin browser installed as an alternative to the Silk browser. I use it when I need Flash, which Adobe no longer supports in newer releases of Android. I'll see if I can dig up the link from where I downloaded the browser and also Flash and edit this message if I can, just in case that will work for the sites you need to get to.

ETA: Thanks to Meya from an earlier thread:

You get Dolphin here:

You get Flash here:

Posted on Sep 26, 2012 10:15:43 AM PDT
Thanks M. When I hit the Dolphin install file after downloading I get, "cannot open file" then nothing.

This is so frustrating I love a lot about the new fireHD but this incompatibility issue will kill it for me. As much as I like to play, there are times when work is just not optional.

In reply to an earlier post on Sep 26, 2012 10:18:35 AM PDT
Jazzy_Jeff says:
That download shows it is for android with an arm processor which the new Kindles do not have....

Posted on Sep 26, 2012 10:23:43 AM PDT
Kat S. says:
I use chrome on my hd And it works just fine. I got it from getjar or 1mobile.

In reply to an earlier post on Sep 26, 2012 10:31:18 AM PDT
M. Ratcheson says:
It's the apk I installed on my Fire HD, (Dolphin_Browser_HD_8.5.1.apk) and it's working here.

In reply to an earlier post on Sep 26, 2012 10:40:58 AM PDT
You need to download ES File Explorer first.

Make sure you have Allow unknown sources on and install from es explorer download.

Posted on Sep 26, 2012 11:03:23 AM PDT
Thanks M. I downloaded it here, and it did install however as soon as I load it it crashes. - No Joy.

In reply to an earlier post on Sep 26, 2012 11:05:42 AM PDT
Download Es explorer and follow the links earlier provided. Many of us have had great success using the sad links.

Posted on Sep 26, 2012 11:10:28 AM PDT
Nospin - which link? which browser?

This is so frustrating.

In reply to an earlier post on Sep 26, 2012 11:10:47 AM PDT
M. Ratcheson says:
You might want to do a hard reboot on your Fire HD before trying the links I posted earlier. I know my HD behaved strangely after I tried Firefox, so I rebooted, and all is back to normal.

Press and hold the power button, ignoring the prompts you'll see on the screen, for at least 20 seconds, until the screen turns black. Then tap the power button and it will restart.

In reply to an earlier post on Sep 26, 2012 11:12:46 AM PDT
M. Ratcheson says:
Also, you should uninstall the Dolphin browser you got from, before installing from these links:

You get Dolphin here:

You get Flash here:

In reply to an earlier post on Sep 26, 2012 11:13:48 AM PDT
The links MRatcheson provided are from this thread.

There are explicit instructions in the thread which may help you.

Posted on Sep 26, 2012 12:12:32 PM PDT
WoHooo - Installed and from what I can tell the parts of our company site that would not render before are working fine in Dolphin.

For those of you wondering, "How To Install The Dolphin Browser on a FireHD" - I have put all the steps provided (by helpful others) in the order that worked for me. - here goes,

1. Enable outside apps
>Swipe top bar down >choose +more >scroll down to device and choose it > turn "allow installation of applications" on.

2. Load ES File Explorer
>Go to the app store and search for ES File Explorer and install it (its free)

3. Download the Dolphin Browser apk file
>in the silk browser, go here and download the file - it will download into your downloads folder.

Note - Do NOT try to install the file from the "notifications" bar.

4. Install Dolphin
> Open ES File Explorer and navigate to the "downloads" folder. >Locate the dolphin apk file and click on it. It should begin installing, after it finishes open it!

It worked for me! Thank you to everyone (aside from amazon - they said it couldn't be done) for the help.

In reply to an earlier post on Sep 26, 2012 12:20:47 PM PDT
M. Ratcheson says:
Great news! And thanks for the step by step, it'll help someone down the road, I'm sure.

Posted on Sep 26, 2012 1:08:21 PM PDT
Last edited by the author on Sep 26, 2012 1:09:23 PM PDT
Touche' - right back at you! It was your help that got me there. Feel free to cut and paste it when needed.

Hopefully Amazon will realize there is always use for additional browsers and support the ones that run on android.

Posted on Sep 26, 2012 2:24:07 PM PDT
jsh1120 says:
Just a note about side loading. There are several good sites for apps including 1Mobile and GetJar. However, at least in my experience, the gold standard is the site above xda-developers. If I have a choice, I'll always go there first.

And one other note. Sites like 1Mobile have apps that you can sideload to manage the apps you get from them. Just a bit of caution. If you use such an app you're likely to be inundated with messages to update apps you didn't receive from that source but instead downloaded from the Amazon Appstore. The problem is that there are version differences between an app that may be available on 1Mobile, for example, and the same app from Amazon. It can become very confusing to determine just which is the most recent or the most appropriate for the Kindle Fire. My rule is to stick with Amazon curated apps when I can simply because I know that someone has at least minimally tested the app on the Kindle Fire. That doesn't mean the version is better or even different. But unless you adopt some rule you'll find yourself overwriting apps rather than updating them.

Posted on Sep 27, 2012 9:34:00 AM PDT
Just received my new Kindle FireHD and was wondering how long should I charge the battery before I use it.

In reply to an earlier post on Sep 27, 2012 4:46:56 PM PDT
Before you use it w/o charger, probably 1-2 hours depending on whether you use the Powerfast charger or a normal charger to do it. But if you use just the USB cable to charge it -- forever.

It came with over 60% charge on it.

What I did was plug it in and just start working with it using my Kindle 3 charger. Didn't want to wait. There's no harm in using it while it's plugged in. I use all my Kindles that way from time to time. Since 2008.

My Powerfast battery (for another Kindle Fire due later) arrived and it charges it fully within 2 hours.

Best not to let these Kindle batteries go below 20-25% though as the device does a lot in the background and it's better to leave juice in it so it has enough to complete whatever it's doing.

- Andrys

In reply to an earlier post on Oct 22, 2012 4:27:57 PM PDT
awesome advice!!!
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Discussion in:  Kindle forum
Participants:  28
Total posts:  56
Initial post:  Sep 26, 2012
Latest post:  Sep 8, 2013

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