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Customer Discussions > Kindle forum

Kindle ink keeps rebooting while I'm reading


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Showing 1-6 of 6 posts in this discussion
Initial post: Dec 14, 2013 1:17:42 AM PST
P. BOOTH says:
Why does my kindle ink keep rebooting itself while I'm reading? It reboots, then take me back to the home page and when I go back to my book it returns me to the page I was at prior to the last time I turned it off so I have to keep re-finding my place. I have done a hard re-booth but this doesn't seem to make any difference. Any ideas?

In reply to an earlier post on Dec 14, 2013 1:24:44 AM PST
Artist says:
You should contact customer service. If it's still under warranty and they can't help you, they will replace your device.

In reply to an earlier post on Dec 14, 2013 1:58:42 AM PST
P. BOOTH says:
Had it two years so not under warranty any more...sigh!

In reply to an earlier post on Dec 14, 2013 2:55:46 AM PST
SeaLevel274 says:
If it's in some kind of case, try taking it out.

In reply to an earlier post on Dec 14, 2013 2:16:50 PM PST
Artist says:
CS will still help you troubleshoot, in real time over the phone. Much better than any suggestions we can make to you.

In reply to an earlier post on Dec 14, 2013 2:27:37 PM PST
K. Rowley says:
"I have done a hard re-booth but this doesn't seem to make any difference. Any ideas?"

If it was me, I would delete the book and down load it again. If that didn't fix it I would blame the book, and try reading another one to see if the problem repeated itself.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Dec 14, 2013
Latest post:  Dec 14, 2013

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