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Customer Discussions > Kindle forum

Lost/Stolen Kindle Fire

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Showing 1-15 of 15 posts in this discussion
Initial post: Nov 26, 2012 7:05:08 AM PST
Lunchbox says:
After fruitless searching, I called to report my 1st Gen Kindle Fire lost/stolen. When I called to report it, I found it was de-registered over a week ago.

A couple of questions:
- If someone de-registered it and re-registered it under another account before I reported it lost/stolen, will it still disable the device?
- If it was re-registered, can Amazon provide that information to my local authorities (I have the original box and serial number) to assist in retrieval?
- Apart from me contacting the local authorities and searching local lost&founds, is there anything Amazon can do to help me recover it (notify me if it attempts to connect to wi-fi for example)?

Thanks... :-(

Posted on Nov 26, 2012 7:14:26 AM PST
Fud53 says:
No, no and no. Sometimes you just have to accept the loss and move on...this would be one of those times.

In reply to an earlier post on Nov 26, 2012 7:15:32 AM PST
pugfan says:
I am sorry to hear that your kindle was stolen. I would contact Amazon. By going to help at the top of the page. Then on the right of the page go down until you see contact us. This forums is only customers so Amazon rarely checks it.

In reply to an earlier post on Nov 26, 2012 8:40:33 AM PST
Debi says:
If you would have reported it before someone deregistered it Amazon would have bricked it for you. Chances are slim you will get any help now, even from the police. Who ever took it can say you gave/sold it to them and you can't prove otherwise. Sorry it's a drag for sure.

Posted on Nov 26, 2012 11:26:03 AM PST
P. M. H. says:
Since we are just Amazon customers, we really don't know the answers. I would call Amazon Kindle CS and the local police to see what help there is available to you.

Posted on Dec 29, 2012 7:24:55 PM PST
I think I've been given a stolen or found Kindle Fire. No registration card, no instruction booklet. Its box has a barcode sticker that says FSN D01EAQAQ145113AS. A separate box has a charger that doesn't fit; won't plug in. I don't want this. How can I notify Amazon? Perhaps this is one that another person is looking for!

Posted on Dec 29, 2012 7:52:55 PM PST
P. M. H. says:
Call Kindle CS and tell them the serial number on the Kindle. They can tell you if it is a lost/stolen Kindle. If you don't know the serial number, CS can help you find it.

In reply to an earlier post on May 23, 2013 6:45:09 PM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on May 23, 2013 6:55:07 PM PDT
Loz says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on May 23, 2013 7:43:14 PM PDT
MikeJW says:
That's just about the silliest thing I've read here!

In reply to an earlier post on May 23, 2013 7:48:23 PM PDT
Yeah, their customer service is damned good, but it's not THAT good! :-)

I agree with Mike - in fact, it's so silly it's hard to believe the poster was serious.

In reply to an earlier post on May 23, 2013 7:56:48 PM PDT
MikeJW says:
Has to be. If that was sarcasm, I'm liking this app, I apologize.

Posted on May 24, 2013 9:36:17 AM PDT
Soulrider says:
Don't feed the trolls.

Posted on Oct 12, 2013 8:28:51 PM PDT
Laura Keesee says:
I just discovered the Kindle Fire I just purchased on Craigslist has been deactivated. I would love to reunite it with its owner! I know I would want someone to do that for me. Serial # D01EC0A015151B94

In reply to an earlier post on Aug 20, 2014 5:21:01 PM PDT
Shanna says:
I have the same issue. I wonder if there is a way that they can be reunited to the original owner?
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Discussion in:  Kindle forum
Participants:  13
Total posts:  15
Initial post:  Nov 26, 2012
Latest post:  Aug 20, 2014

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