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Showing 1-17 of 17 posts in this discussion
Initial post: Nov 16, 2012 2:07:20 PM PST
Bought three of these for Christmas 2010. Two have crapped out already, lines across the screen and gone. They were expensive then not $69. What is the problem with quality here? Should we assume the new ones will do the same?

In reply to an earlier post on Nov 16, 2012 2:11:13 PM PST
I assume you've tried doing a hard reset, then called Kindle Tech support?

What were the results of those interventions?

In reply to an earlier post on Nov 16, 2012 2:12:47 PM PST
John, lines across the screen are generally the type of damage you see if the Kindle has been twisted, or pressure has been placed on the screen. E-ink isn't terribly robust, and can't take heavy books being placed on them, or being tossed in a bookbag without a good cover.

You may want to examine how they were handled/stored/carried.

In reply to an earlier post on Nov 16, 2012 2:14:06 PM PST
Bixillarla says:
Lines across the screen sounds like there was too much pressure or flexing of the screen and it broke. This is not a wear issue but handling issue. Kindles are delicate things, you cannot put pressure on the screen or cause them to bend too much, this happens alot carrying them in bags with other items heavier then they are.

I have had my Kindle 3 for over 2 years now and not 1 issue.

Posted on Nov 16, 2012 2:18:24 PM PST
Rookie User says:
I have a kindle keyboard with this fantastic light cover. I really like the physical buttons at the edge and I could read with one hand easily.

I would like to buy a kindle paperwhite but not sure whether the paperwhite would perform much better than the combination of light cover and kindle keyboard.

Anyone sharing any experiences?

Thank you

In reply to an earlier post on Nov 16, 2012 2:28:02 PM PST
Rookie, the Paperwhite has a touch screen, and no buttons, but I really like mine. I was unsure at first, thinking I might not like the touch screen. But I can easily read one handed. The motion to move my thumb to the screen edge is almost the same as the motion it took to turn the page on my Basic Kindle.

Getting around in the menus is much faster also. After having a K2i, a DXG, a Basic, and now the Paperwhite, the Paperwhite is by far my favorite model.

In reply to an earlier post on Nov 16, 2012 2:38:17 PM PST
Rookie User says:
Thank you, Professor! I appreciate it! I am undecided about whether to upgrade my Kindle Keyboard to Paperwhite and it seems that you have a great experience.

But where do you feel the most improvement? The light screen or the more crispy and darker fonts?

Thank you.

In reply to an earlier post on Nov 16, 2012 2:53:08 PM PST
Rookie, for me, the light is the best part. I need a lot of light when I read, even during the day in a well lit room, I need more light than the average person. Being able to read, regardless of where I am, is just so wonderful.

I also like the touch screen much more than I thought I would. It is easy to move around through the menus etc. Much nicer than using the 5-Way I think.

You can return any Kindle in the first 30 days, no questions asked, if you buy it from Amazon. So you can try one and see if it meets your needs, with no worries about changing your mind.

In reply to an earlier post on Nov 16, 2012 2:55:59 PM PST
Jazzy_Jeff says:
Only if you treat them the same way. Lines across the screen means pressure was put on the screen.

In reply to an earlier post on Nov 16, 2012 2:56:39 PM PST
Just Peachy says:
You were called Professor...snicker :)

In reply to an earlier post on Nov 16, 2012 3:01:44 PM PST
Rookie User says:
That is how rookie respect those who deserve it!

In reply to an earlier post on Nov 16, 2012 3:02:28 PM PST
Just Peachy says:
Well, Meya is a smart one!

In reply to an earlier post on Nov 16, 2012 3:02:30 PM PST
Rookie User says:
I would definitely have a try but I would wait and see whether Amazon would have any deals for Kindle during the Thanksgiving.

In reply to an earlier post on Nov 16, 2012 3:02:58 PM PST
Rookie User says:
Thanks. As long as it works as expected, I should be OK.

In reply to an earlier post on Nov 16, 2012 3:04:14 PM PST
Just Peachy says:
Doubt they will put the Paperwhite on sale any time soon. It just came out and they are way behind in fulfilling orders. You need to order now to have any hope of getting it before Christmas.

In reply to an earlier post on Nov 16, 2012 3:15:38 PM PST
Rookie User says:
That is true. I just check the shipping date and it says December 24th. It is really a long line out there. They might have some manufacturing issues to meet up the demand.

Posted on Nov 16, 2012 5:17:01 PM PST
A doctor told my mother in 1951 that I had six weeks to live and nothing could be done. Nothing was done and I'm doing fine so far. Do you think doctors have gotten any better? Oh, I bought a Kindle Keyboard in 2010 and it's still working fine. I'm waiting for my Paperwhite and am giving my Keyboard to a friend.
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This discussion

Discussion in:  Kindle forum
Participants:  8
Total posts:  17
Initial post:  Nov 16, 2012
Latest post:  Nov 16, 2012

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