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Looking for people whose stolen Kindle Fires were recovered


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Showing 1-25 of 31 posts in this discussion
Initial post: Jan 20, 2014 2:14:17 PM PST
Ginger says:
How long did it take, between the police and Amazon working together, for you to get your device back? My son's entire backpack, which contained his KF, was stolen on December 11th of 2013. The following morning, after speaking to Amazon and confirming that my son's backpack hadn't just been misplaced as I'd hoped (Amazon told me that the device had been deregistered from my account and registered to someone else), I had it blacklisted, then filed a police report.

The officer filled out a report and communicated with Amazon the same day, but so far nothing has come of it. I'm also in the odd situation that the day I went to the police department to report it stolen was the last day that officer was working for the police department. I have no clue if he completely left the police force, or what the situation is. But when I called the PD shortly after the new year, the officer I spoke to told me that even though the original officer was no longer working there, he was going to continue fielding the emails from Amazon since his email address was the original used for communication. He also said at that point, they hadn't heard any updates from Amazon after the back and forth on the first day, and that they'd contact me when they heard anything.

I initiated a chat with Amazon today to see if there was any new info on their end, but they can't tell me anything and need the police department to contact them for updates. So, I feel I'm kind of in a holding pattern. Anyone have any helpful info? suggestions? aside from just calling the police department again, of course, which I'll do if no one can come up with anything else

In reply to an earlier post on Jan 20, 2014 2:50:11 PM PST
Jazzy_Jeff says:
It is up to the police to get the information. They will have to get a subpoena from the courts and serve it to Amazon to get the information as to who registered the Kindle. I wouldn't count on this happening because of the low value of the Kindle.

Posted on Jan 20, 2014 2:54:40 PM PST
Ginger says:
Yeah, I do realize those aspects to it. I'm just, I guess, hoping to get some hope based on other peoples' timelines.

In reply to an earlier post on Jan 20, 2014 2:57:09 PM PST
Jazzy_Jeff says:
I have never heard of anyone getting their Kindles back once stolen unless the police actually catch the person who did it. The police would have to have some idea on who stole the Kindle as well. They can't just go fishing for information.

In reply to an earlier post on Jan 20, 2014 3:01:19 PM PST
I would assume it's a lost cause. I wouldn't expect our overworked understaffed police force to make finding a $200 item a top priority. Amazon won't release information without a court order.

I've been on the forums since 2009, can't remember one time anyone reported a stolen Kindle being recovered and returned to them. Folks lose them, and find them. But truly stolen and recovered? Not once.

In reply to an earlier post on Jan 20, 2014 3:02:52 PM PST
Ginger says:
I ran across someone previously who said they got theirs back because of the police & Amazon communicating and cooperating with each other. Unfortunately it was someone who was commenting on the post of someone else who was complaining about their own experience trying to get theirs back, so I can't find it now. It's not really fishing for information to have the police retrieve a new registrant's information based on Amazon being able to verify that I did purchase the device directly from them, and that it was later registered to someone else when there's a stolen property claim involved.

In reply to an earlier post on Jan 20, 2014 3:06:02 PM PST
Jazzy_Jeff says:
That will be up to the courts to decide. I wouldn't count on getting it back but good luck.

Posted on Jan 20, 2014 3:08:30 PM PST
Ginger says:
Yeah, I'm not exactly sitting here thinking that the police should jump through hoops, or that it's only a matter of time before I get it back. I'm just hoping that maybe someone who has been lucky enough in the past to get their stolen device back can give me some insight on how it took. Thanks for the well wishes.

In reply to an earlier post on Jan 20, 2014 3:08:46 PM PST
There are all kinds of privacy laws and other restrictions that prevent that. Which is a good thing.

If Amazon did say the device had been de-registered, then registered again, it isn't blacklisted. Once the device is registered to another account, Amazon can't do a thing. That is why we always advise people to immediately report a lost device.

The blacklisting happens when a Kindle is reported lost, Amazon will blacklist it which means no one can register it.

If is has been registered, there is nothing you or Amazon can do.

In reply to an earlier post on Jan 20, 2014 3:13:49 PM PST
Ginger says:
It was reregistered before I blacklisted it. Amazon said they deregistered and blacklisted it once I contacted them, which was the morning after it was stolen. Obviously I can't prove they did what they said. But that's what Amazon told me, so I'm going to give them the benefit of the doubt.

I honestly didn't realize it was stolen at first. Because of the situation, I genuinely thought the backpack had just been picked up by a well-intentioned staff member at the school and that it would turn up in the lost and found the next day.

In reply to an earlier post on Jan 20, 2014 3:37:11 PM PST
Jazzy_Jeff says:
So was the backpack stolen or left somewhere? This makes a big difference.

In reply to an earlier post on Jan 20, 2014 3:40:06 PM PST
Last edited by the author on Jan 20, 2014 3:50:02 PM PST
Ginger says:
He set it down in the grass and left it unattended while he was goofing around with his friends after school, on school grounds, and when he went to get it when I arrived to pick him up, it was gone.

In reply to an earlier post on Jan 20, 2014 4:14:42 PM PST
Jazzy_Jeff says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 20, 2014 4:16:44 PM PST
Ginger says:
How is taking something that's not yours a grey area? Yes, there was contact information. Even if there wasn't, it could've been turned into the school since it was on school grounds.

In reply to an earlier post on Jan 20, 2014 4:30:19 PM PST
Jazzy_Jeff says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 20, 2014 4:31:57 PM PST
Ginger says:
Well, the police seem to agree that it was a theft.

Posted on Jan 20, 2014 4:57:39 PM PST
Seriously? So, if I walked over to your car, that you're not in, and got in, hot wired it, and took off... I'm not stealing? I'm pretty sure you'd be wrong. If someone leaves their purse sitting open, and I see several hundred dollars, jewelry, etc inside, I can't just take it... That's called STEALING. Maybe you've heard of it? Just because you see it sitting around doesn't make it yours. THIS is why this world is headed for the depths.. People with your mentality: IF I see it, and there's no one around, it's MINE! *smh*

In reply to an earlier post on Jan 20, 2014 5:03:23 PM PST
King Al says:
Wrong. Unless you turn it in to the authorities, that is definitely theft.

Posted on Jan 20, 2014 5:08:00 PM PST
The Artist says:
I was burglarized a few years ago. A police officer came to take a statement, and he told me, in all honesty, they weren't going to be able to do much to recover my stuff unless they busted someone actually committing another burglary in the area and they find my stuff in his possession. My loss was much greater than $200.

So I would suggest that you consider it a loss and a lesson for your son. Unless the police happen to find a bunch of stolen stuff and the KF is among it, there's nothing that they can do to find it. Even if Amazon could give them the name of the person who registered it, it doesn't mean that person stole it. People sell things on e-bay or craigslist all the time, and then disappear.

It's not worth the police's time or effort to find the KF.

Posted on Jan 20, 2014 5:19:36 PM PST
Ginger says:
Yeah I'm definitely not thrilled that my son left his backpack unattended and we certainly had a lot of discussion about that. It's a learning experience, certainly. I feel bummed for him, but he also knows that I'm not going to replace his KF and if he wants a new one, he'll be buying it with his allowance.

And I know that the person that has it isn't necessarily the person that stole it, which is exactly why Amazon wouldn't release that info to me. I've been keeping an eye on Craigslist in hopes of someone saying they bought a KF and it was disabled the next day...a long shot I know, but I figured it couldn't hurt.

In reply to an earlier post on Jan 20, 2014 6:01:28 PM PST
Jazzy_Jeff says:
Completely different and you know it. This is not my mentality. I would have turned it in. I just know a lot of police and have listened to their stories about how things are done.

Each generation the world is getting worse. That is the way of it.

In reply to an earlier post on Jan 20, 2014 6:49:13 PM PST
A. Dietz says:
Amazon is not really interested in getting into the Kindle recovery business, and I doubt they put much effort into it other than providing whatever information the police ask for. They don't even want you to send Kindles you've found to them. Here's what they tell people to do if they find a Kindle:

I found a Kindle.
Please turn the Kindle device in to an appropriate lost and found, or turn it in to the local authorities. If you'd prefer, you can also send the device to be recycled by our certified recycler, Eco International. You can create and print your own prepaid UPS shipping label through Eco International's website. Visit ecotakeback.com/kindle for further instructions.
http://www.amazon.com/gp/help/customer/display.html/ref=hp_navbox_k2troublestolen_200375470?nodeId=200375470#stolen

Posted on Jan 20, 2014 7:21:20 PM PST
Ginger says:
Okay, guys, I appreciate you taking the time to respond. But I'm not really sure why everyone feels the need to repeat, over and over, that the police don't have time for this. I.get.it. I knew full well, when I reported it stolen, that my son might very likely never get his Kindle back, and even if he did, it might not be in the same condition. That's why I didn't ask you guys about that. I just asked for feedback from other people who may have been lucky enough to get their devices back for their own personal experiences on timelines.

So, thanks for the feedback on the police...and my son...and society...and ethics. But please, if anyone who can actually share insight about what I actually asked could chime in, I'd appreciate it. If no one's out there, that's fine, I get it.

In reply to an earlier post on Jan 20, 2014 7:50:14 PM PST
Bufo Calvin says:
Unfortunately, I can only join the chorus of not having one recovered...wish I had a recovery story to tell you! :)

I've had two instances where I know Kindles were stolen, and one where it was likely.

In one case, the theft was actually on video. I did file a police report, which means the police got the security video, but nothing ever came of it.

In another more recent case, I had a number of Kindles (including Fires) stolen during a house break-in. We also had the police out and filed a report that time...nothing from that robbery has been recovered yet.

The iffy one was that I'm sure I had my Kindle at a meeting at work, and it was gone at the end of the meeting. It's possible it was thrown out by mistake...don't know if that one was theft.

In reply to an earlier post on Jan 20, 2014 9:26:02 PM PST
Ginger says:
That stinks Bufo...which is an understatement, of course. Maybe I'll just get a pleasant surprise someday in the form of a call or email from the police.
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This discussion

Discussion in:  Kindle forum
Participants:  11
Total posts:  31
Initial post:  Jan 20, 2014
Latest post:  Jan 21, 2014

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