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Customer Discussions > Kindle forum

cant connect to the internet

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Showing 1-2 of 2 posts in this discussion
Initial post: Jul 16, 2013 4:14:14 PM PDT
my kindle fire will not connec to my internet. it did at first but now it wont

In reply to an earlier post on Jul 16, 2013 4:20:39 PM PDT
Have you power cycled (not reset) your router/modem?
Have you hard reset your Fire?
Have you told your Fire to forget the connection and re-set it up?

Power cycle router/modem - pull the power cable out of the wall for 30 seconds. Then plug it back in.

Hard reset the Fire - Ensure Fire is fully charged and remove charging cable. Press and hold the power button for 30 seconds (time it). Press the power button one more time. Wait until the home screen fully loads. It may take a few minutes.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Jul 16, 2013
Latest post:  Jul 16, 2013

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