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Customer Discussions > Kindle forum

lost kindle

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Showing 1-5 of 5 posts in this discussion
Initial post: Feb 8, 2013 1:27:42 PM PST
lost my kindle feb 4. what do i do?

Posted on Feb 8, 2013 1:28:24 PM PST
[Deleted by Amazon on Feb 8, 2013 3:42:56 PM PST]

In reply to an earlier post on Feb 8, 2013 1:29:45 PM PST
Last edited by the author on Feb 8, 2013 1:31:48 PM PST
**Meya** says:
Judith, edit your post and delete you phone number! This is a very public forum, not Customer Support. No one from Amazon will call you!

Then go to Manage Your Kindle / Manage Your Devices. Make a note of the serial number from the missing Kindle, then de-register it.

Then contact Kindle CS and report it lost. They will blacklist it and prevent anyone from registering it. Use the Help link at the top of the page. (it may say Customer Service) Then use the Contact Us button you'll see on the next page.

In reply to an earlier post on Feb 8, 2013 1:29:52 PM PST
MikeJW says:
Geez, deregister it of course and let Kindle customer service know.
P.S. Erase your phone number.

In reply to an earlier post on Feb 8, 2013 1:32:24 PM PST
Judith, you need to edit your post and remove you phone number immediately! And if you get any calls claiming to be from Amazon, don't believe them. Amazon does not return calls to numbers posted here.

You need to go to Manage Your Kindle here on the site. On the left side of the page, you will see Manage Your Devices. Click that. Find the picture of your missing device and write down the serial number.

Now call Kindle Customer Service. Give them the serial number. They will prevent anyone who finds it from registering it to another account.

But please, first remove your phone number!!
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Discussion in:  Kindle forum
Participants:  4
Total posts:  5
Initial post:  Feb 8, 2013
Latest post:  Feb 8, 2013

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