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Kindle 3.4


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Showing 1-2 of 2 posts in this discussion
Initial post: May 10, 2014 3:16:18 PM PDT
Keeps hanging up and restarting. What can I do?

Posted on May 10, 2014 4:20:44 PM PDT
Arual says:
Hi Carolyn,

Try rebooting it:

- Fully charge your Kindle, then unplug it from the power source.
- Press and hold the power button for thirty seconds, and ignore anything that might come up on the screen. (Be sure to hold the button for the full thirty seconds. It is the difference between restarting versus rebooting.)
- Release the power button and leave it alone to come alive again. (You may have to briefly press the power button one more time.)

If this doesn't help with the problem, get in touch with Kindle Support. Click "Help" on top of this screen, then follow the prompts. Choose the phone option, and you'll get a call back in a few minutes.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  May 10, 2014
Latest post:  May 10, 2014

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