Customer Discussions > Kindle forum

loose micro usb charger connection


Sort: Oldest first | Newest first
Showing 1-3 of 3 posts in this discussion
Initial post: Feb 6, 2014 10:25:57 PM PST
Betty Bryant says:
The micro usb charger connection seems loose and he Kindle Fire HD is not charging. I have to wiggle it and sometimes the light will come on but getting worse.

In reply to an earlier post on Feb 6, 2014 10:47:39 PM PST
The Artist says:
Contact customer service. There's nothing other customers can do for you.

In reply to an earlier post on Feb 7, 2014 2:27:33 AM PST
Betty, this is a known issue for the first generation Fire.

Your options are -

Do a google search for YouTube video on how to fix this yourself

Search for various places (cell phone repair, ebay, etc) that will fix it for you

Contact Kindle support. They will usually offer a replacement at a reduced cost for out of warranty issues. Click on help at the top or bottom of any Amazon page. Click on the Contact Us button on the right of the next page. Answer the questions and the correct contact info is shown. I suggest using the phone for quickest response.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
News: Kindle for iOS Software Update 4.6
0 Dec 15, 2014
Announcement
Simon & Schuster Agreement
0 Oct 20, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
kindle app 1 1 minute ago
ECHO's of Friendship 292 1 minute ago
Freebie Books - Links Only - No Self Promotion III 8420 1 minute ago
January 2015 Informal Poll--What are you reading now? 552 2 minutes ago
Free Books & Chat - Friday, Jan. 30, 2015 35 2 minutes ago
Amazon Echo (no invite questions) 2333 3 minutes ago
returns limit? 159 4 minutes ago
KINDLE KITCHEN #4: Home of Family, Friends and Good Food! 7516 4 minutes ago
Can you get a Kindle to read out loud to you and how? 15 7 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Feb 6, 2014
Latest post:  Feb 7, 2014

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions