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Customer Discussions > Kindle forum

Amazon, please stop pushing Audible!


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Showing 1-25 of 87 posts in this discussion
Initial post: Jan 19, 2014 5:16:15 PM PST
Aldonis24 says:
My wife accidentally ordered another book with Audible tonight. It happened a few weeks ago and when I contacted Audible they reversed the charges. Clearly the ordering menu is unclear, leading customers to select an option they don't want. Is anyone else running into this problem?

In reply to an earlier post on Jan 19, 2014 5:18:09 PM PST
King Al says:
Not me, and judging from the number of complaints on this forum (yours is the only one I can remember), almost nobody is having this problem.

In reply to an earlier post on Jan 19, 2014 5:18:15 PM PST
Nope.

In reply to an earlier post on Jan 19, 2014 5:18:40 PM PST
Last edited by the author on Jan 19, 2014 5:19:25 PM PST
J. Donahue says:
Nope.

Have you watched how your wife orders a book? Maybe she's accidentally clicking on the wrong link.

In reply to an earlier post on Jan 19, 2014 5:20:44 PM PST
Have you and your wife thought about why she's making this mistake repeatedly? Because ultimately, it's her responsibility to figure it out and aim not to do it in future, not Amazon's to "stop pushing Audible".

In reply to an earlier post on Jan 19, 2014 5:22:38 PM PST
I have purchased a few Audible books on purpose and the product page quite different. The ordering process is also slightly different. Both those things are enough to keep me from getting confused.

Posted on Jan 19, 2014 5:23:36 PM PST
Discus49 says:
As Amazon owns Audible, you can hardly blame them for "pushing" it!

In reply to an earlier post on Jan 19, 2014 5:34:20 PM PST
Dittie says:
Didn't your wife have to actually go to the site? How is this pushing, exactly?

In reply to an earlier post on Jan 19, 2014 5:40:21 PM PST
Just Peachy says:
It's she accidentally ordering from a special offers as on the kindle?

Posted on Jan 19, 2014 5:48:16 PM PST
Carbonbased says:
When Audible books come up in a search, my first thought is, man, that's expensive. Then I see where it says audible audiobook and I move on...never even click to go to the page. When I want to spend my credits at Audible, I go to Audible.com. Occasionally, I'll buy the Audible from the Thank You page if there's enough of a discount.

Is she also mistaking the salt for the sugar?

In reply to an earlier post on Jan 19, 2014 5:51:37 PM PST
Artist says:
What? You wife has to go to audible to buy an audible book, doesn't she? Even if she didn't, it's HER responsibility to look at and read the page that she's purchasing an item from. There is no mistaking an audible book for a Kindle book. The price alone should be a clue.

In reply to an earlier post on Jan 19, 2014 5:52:18 PM PST
[Deleted by Amazon on Jan 20, 2014 5:28:17 AM PST]

In reply to an earlier post on Jan 19, 2014 5:56:32 PM PST
Just Peachy says:
I normally don't comment on your rudeness but tonight I am making an exception. You are completely out of line. The man's wife may have cognitive problems caused by age or illness. Do you know them? If not, you shouldn't assume the wife is trying to pull a fast one on her husband. You call her retarded is cruel.

In reply to an earlier post on Jan 19, 2014 6:25:25 PM PST
Amazed Grace says:
Really, Erin? Was that remark necessary? Is it necessary to be hateful, rude, crude, and just mean? I try to refrain from "net nanny-ing" but your "retarded cocker spaniel" remark was beyond the pale. Everyone we encounter is fighting their own battle that we know nothing about. Therefore we should try to be kind, so we don't add to one another's trials.

In reply to an earlier post on Jan 19, 2014 6:33:23 PM PST
Now I remember why I have you on ignore. What a terrible bunch of names to call someone.

She could easily be buying companion Audible books on the confirmation page by accident after buying Whispersync for Voice books. That doesn't make her of subpar intelligence. It's just a slip of the finger mistake.

In reply to an earlier post on Jan 19, 2014 6:46:40 PM PST
Erin doesn't stop to worry about how hateful s/he is, from what I've seen. I hope Amazon gets a flood of abuse reports about that post.

In reply to an earlier post on Jan 19, 2014 6:51:38 PM PST
Jazzy_Jeff says:
Sounds like you need to watch your wife online....

In reply to an earlier post on Jan 19, 2014 7:09:34 PM PST
O.o

In reply to an earlier post on Jan 19, 2014 7:18:28 PM PST
"watch your wife online"? That's a bit medieval.

In reply to an earlier post on Jan 20, 2014 5:31:36 AM PST
Just Peachy says:
Ah, I thought of that later. She may be buying the book and then seeing the screen to order the Audible WhisperSync for Voice version and clicking on the wrong button -- either not realizing that she is or thinking there is another step to complete the purchase.

In reply to an earlier post on Jan 20, 2014 5:55:05 AM PST
With all due respect, while I hope someone here can help you figure out where your wife's misunderstanding is happening, so you and she can avoid unwanted purchases in the future, I take exception to the idea that Amazon should stop offering the Audible match-up just because your wife misunderstands something.

That's like telling the ice cream man to stop driving by your house because you're diabetic. That's like telling Renfroe to stop putting billboards up for movies, because you don't go to movies.

Posted on Jan 20, 2014 6:02:38 AM PST
Grimwinder says:
All these people that cry for more Parental Controls, who would have thought that what we really needed was more Spousal Controls? ;-)

In reply to an earlier post on Jan 20, 2014 6:11:23 AM PST
HAHahahahahah! I'm reminded of the poster who wanted a way to *remotely* look at the Fire's browser history so she could catch her husband looking at porn.

In reply to an earlier post on Jan 20, 2014 6:16:21 AM PST
MikeJW says:
Glad to see that Amazon did delete it.

Posted on Jan 20, 2014 6:17:13 AM PST
CBRetriever says:
they used to have square covers so you could tell theml apart from books and no, you don't have to go to audible.com to buy them

A Feast for Crows: A Song of Ice and Fire: Book 4

it says:
Special offer
Download for Free with
Audible.com 30-day free trial

or

Buy at audible.com
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This discussion

Discussion in:  Kindle forum
Participants:  35
Total posts:  87
Initial post:  Jan 19, 2014
Latest post:  Jan 26, 2014

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