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Customer Discussions > Kindle forum

need help with my kindle

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Showing 1-6 of 6 posts in this discussion
Initial post: Apr 14, 2013 10:26:29 AM PDT
My kindle keeps going to a screen with a bar at the bottom that fills up and there is someone sitting under a tree. It drops me out of what I am reading and sometimes sends me back to the first page of the book and I may be halfway through.

Posted on Apr 14, 2013 10:29:36 AM PDT
I have had this problem before and someone had to call me and work a while to solve the problem.

In reply to an earlier post on Apr 14, 2013 10:33:12 AM PDT
You want to put your phone number in an email for customer service, then... not on a public forum. I don't know if you're familiar with the term "troll", but there are people who would like nothing better than to torment a stranger who put their phone number up on a... and follow me here... PUBLIC FORUM. This is the customer discussion board, not customer SERVICE. These are users of the product, not the creators/fixers/givers of all knowledge. Just sayin'. Trying to help.

In reply to an earlier post on Apr 14, 2013 10:34:22 AM PDT
It's rebooting, for whatever reason. Further troubleshooting is probably best left to Kindle customer service again. Click the blue Help link at the top of this page, then the giant yellow Contact Us button.

Posted on Apr 14, 2013 10:40:47 AM PDT
Seriously, Betty... click on the first post you put up, click edit, and delete your number. I'm really just trying to do you a favor before your number gets used for any number of nefarious (or purely annoying) purposes by people who have no business having it! Dittie gave you some really good advice and even steps on how to do follow through. :) Good luck!

In reply to an earlier post on Apr 14, 2013 10:46:43 AM PDT
MikeJW says:
And Betty has another thread that she started with her phone number. Not a good idea Betty!
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Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Apr 14, 2013
Latest post:  Apr 14, 2013

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