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Customer Discussions > Kindle forum

retrieve loand book


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Showing 1-7 of 7 posts in this discussion
Initial post: Jan 6, 2014 9:31:53 PM PST
I've loaned a book however the recipient doesn't see it. Is it possible to retrieve an unaccepted book or view who it was sent to instead of waiting for 7 days for it to be accepted?

In reply to an earlier post on Jan 6, 2014 9:33:31 PM PST
Last edited by the author on Jan 6, 2014 9:33:52 PM PST
You can't shorten the 7 day period. Did they read the email that they were sent when you lent them the book? Did you send it to their regular email address and not to their Kindle's email address? Did you follow the procedure at http://www.amazon.com/kindle-lending ?

CS might be able to cancel the loan if you ask them.

In reply to an earlier post on Jan 6, 2014 11:47:18 PM PST
Procedures were followed. Others have been successful. If the inbox doesn't exist will there be an error message somewhere?

It's odd that I can't see who it was loaned to.

In reply to an earlier post on Jan 7, 2014 12:37:20 AM PST
There won't be any error messages. Did she get the email at her regular email address? Did she check her spam folder?

Posted on Jan 7, 2014 1:03:17 AM PST
It's a gmail account. Some have worked and some have not. Guess I'm stuck with not being able to verify who it's loaned to as well as waiting or seven days.

Thx for your help.

In reply to an earlier post on Jan 7, 2014 1:19:08 AM PST
Use the large orange Contact Us button to the right to contact Amazon Kindle CS and talk with them about it - use the live chat or the call back feature if you can, not email. If you can't see a Contact Us button on this page, then go to https://www.amazon.com/gp/help/contact-us/kindle-help.html and contact CS. I advise using Live Chat or the Call Me Back feature and not email, as they will have your account details available to them immediately when you talk with them.

In reply to an earlier post on Jan 7, 2014 1:53:00 AM PST
Will do. Thanks.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  7
Initial post:  Jan 6, 2014
Latest post:  Jan 7, 2014

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