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Uneven illumination on my kindle whitepaper


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Showing 1-21 of 21 posts in this discussion
Initial post: May 27, 2013 11:51:46 PM PDT
Kindle Paperwhite, 6" High Resolution Display with Built-in Light, Wi-Fi - Includes Special Offers

I just got delivery of my first "so much acclaimed" kindle whitepaper. There are alternating bright and dark bands at the bottom of my kindle whitepaper. Is this what I must swallow? I tried reading in the dark and this is very annoying. I was expecting totally flat white background. This alternating light and dark band phenomenon seems to be attributed to uneven led lighting from the bottom. All other areas are fine.

If I return this and get a new one, can I expect amazon to ship me one without this annoying problem?

In reply to an earlier post on May 27, 2013 11:59:32 PM PDT
Han Dong Kwan - That is normal. The screen is lighted from the bottom and the light doesn't completely diffuse on a small bottom portion of the screen. Adjusting the brightness helps this. I don't even notice it anymore and it doesn't affect my ability to read on it.

Here are the examples of what it should look like in different lighting conditions: http://www.amazon.com/gp/feature.html?docId=1000841001

In reply to an earlier post on May 28, 2013 12:20:31 AM PDT
So you are saying the LED light is located at the bottom and it is made to diffuse out from all the four screen edges?

I thought it was a manufacture defect since all other edges were perfect except the bottom edge of the screen. But I can see the same phenomenon on the pictures in your link. Adjusting brightness certainly help, but then it seems to me that it is not anymore different from the old digital ink kindle.

Thanks for the reply anyway. I wish amazon could do something to even out the illumination on the entire screen.

In reply to an earlier post on May 28, 2013 12:23:39 AM PDT
CBRetriever says:
if it's any consolation, you soon won't even notice it, especially once you're immersed in a good book

In reply to an earlier post on May 28, 2013 1:11:52 AM PDT
You're welcome. It did bother me at first. However, as I said, I don't even notice it anymore. And I keep my brightness up quite high at 18.

Try reading on it. If it bothers you to the point it's distracting, you have 30 days to return it for a refund.

Posted on May 28, 2013 1:34:56 AM PDT
Sue says:
I have had a Kindle Paperwhite since Feb and do not notice any problems with the lighting. I have the lighting on a higher setting so that may be why.

In reply to an earlier post on May 28, 2013 1:37:13 AM PDT
Dragi Raos says:
I agree with Pineapple and CBR: I stopped noticing this after a day or two. Use the device for two or three weeks and, if still bothered by this, return it for full refund (you have 30 days for this if you bought it directly from Amazon).

In reply to an earlier post on May 28, 2013 1:39:41 AM PDT
Dragi Raos says:
Actually, this slight unevenness is more visible at high lighting settings (but it does not bother me even at, say, 18 or 20 (out of 24) in normally lit room).

Posted on May 28, 2013 4:38:15 AM PDT
Paxton says:
I have mine set at light-setting 11, day and night. I have never noticed any uneven dark and light bands. Even though I've heard about this problem, I've never seen it on the one I have.

In reply to an earlier post on May 28, 2013 6:22:18 AM PDT
So, some paperwhite kindles can come without this problem afterall.
It must be a quality control issue and amazon thinks this detail can be overlooked. As some pointed out, most can certainly live with it, but it also certainly bothers sensitive people like myself.

In reply to an earlier post on May 28, 2013 6:24:09 AM PDT
You could ask to try a different unit.

Posted on May 28, 2013 6:25:25 AM PDT
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In reply to an earlier post on May 28, 2013 6:26:50 AM PDT
Now, now. Be nice. He's ~sensitive~.

In reply to an earlier post on May 28, 2013 6:27:33 AM PDT
Last edited by the author on May 28, 2013 6:37:28 AM PDT
Dragi Raos says:
No, they don't, because it is not a "problem", any more than unreadability in direct sunlight is "problem" displayed by laptops; that's a characteristic. Some (most) users are not bothered with this, because it does not impede reading the slightest bit, and after few days you have to look for it to notice it.

But by all means, go ahead and ask for replacement.

In reply to an earlier post on May 28, 2013 6:27:38 AM PDT
CBRetriever says:
I think Nooks are only available in the US, the UK and possibly Canada

In reply to an earlier post on May 28, 2013 6:39:07 AM PDT
Dragi Raos says:
Then perhaps Kobo? They also have a front-lit model.

:o)

Posted on May 28, 2013 6:58:24 AM PDT
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In reply to an earlier post on May 28, 2013 7:47:43 AM PDT
Jazzy_Jeff says:
No idea. That is why I live alone. I am a confirmed bachelor.

Posted on May 28, 2013 10:04:08 PM PDT
Sue says:
I just received a second Kindle Paperwhite and do not notice and shading on the screen. It is illuminated equally. I have nt changed any setting for the lighting for the screen.

In reply to an earlier post on May 28, 2013 11:22:39 PM PDT
Did you specifically asked Amazon to get you a replacement without the banding or it was a random luck?

In reply to an earlier post on May 29, 2013 2:09:08 AM PDT
saraf says:
The Kobo does have a front lit model...two of them. I don't know what Kobo did differently than Amazon or B&N, but the lighting on both Kobo models---the Glo and the Aura HD---is much more even than the Paperwhite or the Nook Glow---I'm hoping the next gen Paperwhite is that good for lighting. We have three Paperwhites and they're all pretty darn good though, not what some people describe theirs look like. They're a pleasure to read on.
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Discussion in:  Kindle forum
Participants:  10
Total posts:  21
Initial post:  May 27, 2013
Latest post:  May 29, 2013

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