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Borrowing a Book with a Linked Amazon Prime Account


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Showing 1-21 of 21 posts in this discussion
Initial post: Apr 3, 2013 8:34:44 PM PDT
Our Amazon Prime account was started in my husband`s Amazon account. He does not have a Kindle. When I bought my Kindle we linked it to his Prime account. We have used it to watch several videos from Amazon Instant Video many times. But when I just attempted to borrow a book from the Kindle library - available at no charge with a Prime account - the only option I'm offered is to buy it - or the system offers to sell me a Prime account! Doesn't the system know I have a Prime account by family affiliation? If not, why not? How do I "tell" the system to rectify this?

In reply to an earlier post on Apr 3, 2013 8:37:10 PM PDT
If you're a guest on someone's account and your Kindle isn't registered to the account that pays for Prime, you can't use the lending library.

Posted on Apr 3, 2013 8:42:08 PM PDT
My Kindle IS registered to the account. (That's what has allowed me to stream videos.)

In reply to an earlier post on Apr 3, 2013 9:07:27 PM PDT
BumbleBea says:
2 possible issues:

1. You must borrow from the device. If you're trying to do it from the web site on your computer, that won't work.
2. You can only borrow one book every calendar month. If you have already borrowed a book this month, or if you have not returned a book previously borrowed, then the borrow function won't be available.

In reply to an earlier post on Apr 4, 2013 5:10:47 AM PDT
Sarida says:
I agree with BumbleBea.

It sounds like you are trying to borrow it via your computer. You have to borrow it from the device.

In reply to an earlier post on Apr 4, 2013 7:34:10 AM PDT
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In reply to an earlier post on Apr 4, 2013 7:39:24 AM PDT
Peggy, if you accepted his invitation to share his Prime account, you do not have the benefit of using the Kindle Owners' Lending Library. A shared account only gets the shipping benefits.

If your Kindle was registered to your husband's account, you would be able to borrow a book. One per account per calendar month.

In reply to an earlier post on Apr 4, 2013 7:39:44 AM PDT
Jazzy_Jeff says:
You are on a guest account then if he had to invite you through email. You are not eligible to borrow books. You would actually have to register your Kindle to his account so that it shows up on his Manage Your Kindle Page.

In reply to an earlier post on Apr 4, 2013 7:40:39 AM PDT
KAragon says:
Click on the help link above and click on the yellow contact us button on the right side of the page. Log in to your account and I recommend that you select the "call me" option.

In reply to an earlier post on Apr 4, 2013 7:41:37 AM PDT
There is no reason to call CS. The Kindle is registered to a guest account, so is not eligible to use the Lending Library.

In reply to an earlier post on Apr 4, 2013 7:41:48 AM PDT
Last edited by the author on Apr 4, 2013 7:42:17 AM PDT
Cassie Anne says:
It sounds like you're a guest on his Prime account, which is different than having your Kindle registered to his account.

Guests of Prime members cannot borrow books or stream videos. You said you'd been able to stream videos before - how long have you had your Kindle? You may have only had access to the videos during your Prime trial period.

You can reach CS by clicking "Help" at the top of the page, then by clicking the "Contact Us" button on the right. I'd recommend live chat or having them call you.

In reply to an earlier post on Apr 4, 2013 7:56:23 AM PDT
There is no problem to resolve. Your device is not registered to the Amazon account with the Prime account.

In reply to an earlier post on Apr 4, 2013 8:00:48 AM PDT
Thanks to all. We've cancelled my husband's Prime account and reestablished it in my account so now I'll be able to borrow books on my Kindle. If he's nice I'll let my hubby link to MY Prime account! Thanks for explaining this quirk of the system and what it will and will not let one do! Matter solved and closed. Thanks again to all.

In reply to an earlier post on Apr 4, 2013 8:03:50 AM PDT
Cassie Anne says:
Great! Glad Amazon CS was able to to that for you.

Posted on Apr 4, 2013 9:11:19 PM PDT
Sarida says:
Okay...just as a point of clarification for my own benefit.

If she had actually registered the device on her husband's account rather than being a guest, could she have borrowed the book since it would have been the only Amazon device on that account?

It doesn't matter who owns the account, correct? It is the registration of the device? Since her device would have been the only device, that would make it the primary device which could borrow books?

So while her solution worked to her satisfaction, wouldn't the other way of just registering it work?

Thanks! I only get confused on days that end in "y."

In reply to an earlier post on Apr 4, 2013 9:16:33 PM PDT
Last edited by the author on Apr 4, 2013 9:17:24 PM PDT
Dawn says:
Sarida - exactly! :) If she had just registered it to her husbands account it worked fine.
It only matters that the device is registered to the account the has the Prime.

In reply to an earlier post on Apr 4, 2013 9:20:10 PM PDT
Sarida says:
Thanks! That's what I thought, but the OP is happy, so all's well.

In reply to an earlier post on Apr 4, 2013 9:23:33 PM PDT
R. Wilde says:
"So while her solution worked to her satisfaction, wouldn't the other way of just registering it work?"

For borrowed books, yes... but any purchased books are account specific, so if she registered her Fire to her husband's account, she wouldn't be able to get any books bought on her account out of the Cloud, without reregistering back to hers.

In reply to an earlier post on Apr 5, 2013 3:42:24 AM PDT
Sarida says:
True.

In reply to an earlier post on Apr 5, 2013 5:39:45 AM PDT
Sarida, it doesn't matter how many devices are registered to the paid Prime account; as long as hers was one of them, she would be able to use the KOLL. Technically, it is the account that borrows the book, so any Kindle (not app) registered to the account can read the KOLL books.

In reply to an earlier post on Apr 5, 2013 5:43:29 AM PDT
Which can be kind of confusing, since one MUST borrow from one's Kindle device. I had wondered when I borrowed Harry Potter for the boy child on his BK, whether I'd be able to snag it too, and read along. I could, and the girl child even downloaded it to her Fire, as well.

OT, but if people have kids, and they want to see how far the kid has gotten, if you leave page-syncing on, you can turn on your device, sync it, and see the last page read. Just be careful not to turn the page!
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This discussion

Discussion in:  Kindle forum
Participants:  12
Total posts:  21
Initial post:  Apr 3, 2013
Latest post:  Apr 5, 2013

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