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Kindle craps out after 1yeart


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Showing 1-17 of 17 posts in this discussion
Initial post: Nov 28, 2013 9:19:03 PM PST
Jws says:
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In reply to an earlier post on Nov 28, 2013 9:28:39 PM PST
Loz says:
I think you will find that you were just that - unlucky. Or it could be the way you are treating the devices.

I also fail to understand how a year equals 19 months. The devices are covered by a 12 month warranty. If you wanted a longer warranty, you should have purchased an extended one.

In reply to an earlier post on Nov 28, 2013 11:54:02 PM PST
Duplicate post:

http://smile.amazon.com/forum/kindle/ref=cm_cd_tfp_ef_tft_tp?_encoding=UTF8&cdForum=Fx1D7SY3BVSESG&cdThread=TxKL4Y2VTCRQVM

Posted on Nov 29, 2013 3:56:16 AM PST
Last edited by the author on Nov 29, 2013 3:57:26 AM PST
T. Cook says:
Wow, things sure are different in America... 1 year = 19 months...

Or did I mis-read it and she visited a Yurt?

In reply to an earlier post on Nov 29, 2013 4:06:45 AM PST
Jazzy_Jeff says:
19 months is not bad for childrens presents. Of course I would have gotten an extended warranty knowing they were for kids. In case you didn't know kids are hard on things. Of course your kids are exception I am sure.

As for Amazon standing behind their products they would have gladly replaced them if they went out during the WARRANTY period. You do know what a warranty is don't you??? If not use a dictionary...

In reply to an earlier post on Nov 29, 2013 9:22:14 AM PST
Jws says:
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In reply to an earlier post on Nov 29, 2013 9:39:35 AM PST
Jws says:
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Posted on Nov 29, 2013 9:52:48 AM PST
Lillian Leah says:
Susan, you can start 2 or 15 post on this same subject and you will still get the same answers. A 12 month warranty means 12 months, not 13 or 19 or anything other than 12. Amazon has no responsibility to replace anything out of warranty. The way you "speak" in your post is rude, I wouldn't have gone out of my way to help you either. You keep trying to say what a responsible "child" you gave this to...seems like you are trying make yourself believe this. And doesn't it seem odd that both Kindles stopped exactly 19 months after purchase.
I think you are looking for attention and like a spoiled child...attention is attention whether it is bad or good.
Go buy a Nook or something else...you are in a real minority here...we love our Kindles and Amazon

In reply to an earlier post on Nov 29, 2013 9:57:05 AM PST
When should a device stop working?

In reply to an earlier post on Nov 29, 2013 10:52:09 AM PST
[Deleted by the author on Nov 29, 2013 11:54:39 AM PST]

Posted on Nov 29, 2013 10:54:22 AM PST
[Deleted by the author on Nov 29, 2013 11:54:43 AM PST]

In reply to an earlier post on Nov 29, 2013 11:21:24 AM PST
T. Cannon says:
In Susan's defense on this one issue the 2 Original Posts are 3 seconds apart so I think it is just an accidental double post.

In reply to an earlier post on Nov 29, 2013 11:23:08 AM PST
[Deleted by the author on Nov 29, 2013 11:23:33 AM PST]

Posted on Nov 29, 2013 11:54:31 AM PST
J. Donahue says:
I stand corrected.

In reply to an earlier post on Nov 29, 2013 1:05:35 PM PST
Device should not stop working after warranty? Says who? Amazon can not defeat the laws of physics, so Kindles are as subject to Entropy as is everything else in the universe...including you. It all ages, and breaks down, and stops working. Device manufacturers determine a probable 'useful life' span, and warrant their items for that period. Most last at least that long, and those which don't are replaced for free. Many items last long past the warranty period, and they are uncommonly blessed. Those which conk out just after the warranty expires are business as usual....not crap. Averaging the daily cost over the warranted period gives you a cost of just $0.55 per day, for your Kindle, which is cheap. Your kids may not be worth that much money, but mine are. BTW - I baby my Kindles, and one is now three years old, and still going strong...so I am happy about that. When it dies, I will buy a new one, and not be upset about doing so. The three year old Kindle cost me $189.00 new, so it has cost me $0.17 per day. Where else can you get good entertainment, plus quality education, for $0.17 per day?

BTW - When you are nice to Amazon, they are nice to you. I formerly got an out of warranty Kindle replaced for half the cost of a new one, and the replacement had its own one year warranty...so I got two Kindles for the price of one and a half Kindles...even though Amazon owed me no deals on the replacement. Of course, I was not yelling at the CS person, telling her that the Kindle was crap, and bitching about having been ripped off...as you probably did.

In reply to an earlier post on Nov 29, 2013 3:08:26 PM PST
Last edited by the author on Nov 29, 2013 3:16:34 PM PST
What do you think a warranty is for? It covers manufacturing mistakes/problems.

If a product is beyond the warranty, a company is under no obligation to give to you, for free, what others have paid for - you know, like an extended warranty.

Edited for clarity - added "for free"

In reply to an earlier post on Nov 29, 2013 3:10:32 PM PST
That is a ridiculous statement.

When exactly should a product stop working? All products should stop working before the warranty ends?
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This discussion

Discussion in:  Kindle forum
Participants:  11
Total posts:  17
Initial post:  Nov 28, 2013
Latest post:  Nov 29, 2013

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