Customer Discussions > Kindle forum

Registration error


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Showing 1-6 of 6 posts in this discussion
Initial post: Nov 7, 2013 7:10:52 PM PST
Roscoe says:
I have a Kindle Fire HD 7"
Every time I try to register it I get this:
"Registration Error
There was an error while registering your Kindle. Please try again later. For help, visit www.kindle.com/support."

I have tried multiple times throughout the day and even registered four other kindles today (two prior to attempting this one and two after) successfully.

I have reset the kindle three times but nothing seems to help.
Any suggestions?

In reply to an earlier post on Nov 7, 2013 7:11:26 PM PST
Use the large orange Contact Us button to the right to contact Amazon Kindle CS and talk with them about it - use the live chat or the call back feature if you can, not email. If you can't see a Contact Us button on this page, then go to https://www.amazon.com/gp/help/contact-us/kindle-help.html and contact CS. I advise using Live Chat or the Call Me Back feature and not email, as they will have your account details available to them immediately when you talk with them.

In reply to an earlier post on Nov 7, 2013 7:13:05 PM PST
Roscoe says:
Thanks, I will try it right now.

In reply to an earlier post on Nov 7, 2013 7:33:56 PM PST
You're welcome.

In reply to an earlier post on Nov 8, 2013 6:45:32 AM PST
Where did you obtain this device?

In reply to an earlier post on Nov 8, 2013 8:27:36 AM PST
Ripley says:
I had the same problem registering my Fire HDX, purchased via Amazon. I used the call back option to reach Kindle support and they were able to fix the issue. Apparently it wasn't properly registered on their end prior to shipment.
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This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Nov 7, 2013
Latest post:  Nov 8, 2013

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