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Customer Discussions > Kindle forum

Kindle fire hd camera is not working

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Showing 1-9 of 9 posts in this discussion
Initial post: Jun 28, 2013 7:46:03 AM PDT
Maria Vialva says:
I bought a kindle fire a month ago for my daughter . The whole reason we bought the kindle was for her to take pictures and make videos .. sadly , the camera is not working . It's always a pop up telling us that the photos are not responding ! Can someone help if this has happened to you before ? ..

In reply to an earlier post on Jun 28, 2013 7:53:40 AM PDT
The camera on the Fire was not meant to take pictures of other things. The camera on there is for Skype calls, to show your own face.

That said, there are apps that allow you to use it as a camera, but the device is *not* designed to do that, natively. If you want a video camera, get her a video camera.

In reply to an earlier post on Jun 28, 2013 8:09:50 AM PDT
MikeJW says:
Gotta say, Maria, that if you needed a camera for pictures and videos, the Kindle Fire was a silly purchase. If it's within 30 days of your purchase, you can return it, and then buy her a real camera.

Posted on Sep 6, 2013 1:33:20 PM PDT
XmakennaX says:
This sucks

In reply to an earlier post on Sep 6, 2013 1:37:05 PM PDT
Everyone! May I have everyone's attention, please? Makenna is unhappy. Please for the love of little baby kitties and puppies everywhere, will someone make it not suck for Makenna?

Posted on Sep 6, 2013 2:06:41 PM PDT
Soulrider says:
First, I would decide if the Kindle Fire HD is the best option for what you want to do or not. If the answer is no and you are still within your 30 window for returning the Kindle you might consider returning the Kindle and getting something better suited for your needs. Maybe a point and shoot digital camera that also does video.

If you are going to stick with the Kindle then taking everything else said about the camera not really being 'designed' to be used as your normal 'camera' or 'video camera' into account, it still SHOULD take pictures and videos. It may be very awkward to use in it's current configuration seeing as you can't really frame what your're taking a picture of or shooting video of very easily but it still should work nonetheless. There are a number of free and paid picture and video apps available for download for the Kindle Fire HD on the Amazon App store. Have you tried using a different app to do what you want? If not I would give another app a try and see if you get the same results.

You might also want to try doing a reset of the Kindle to see if that has any effect if you haven't already. It will sometimes fix little glitches. It's sort of like rebooting your computer. Don't worry, you won't lose any data (games, apps, etc). To do a reset (sometimes called a hard reset or a hard reboot or various other names) simply make sure the Kindle Fire HD is powered on and that the USB cable is not plugged in. Push and hold the power button while you count to 20 (actually count). Ignore any prompts to shut down the device. Once you reach 20, release the power button. Now, simply push and release the power button again to turn the Kindle back on. It will take a moment to come back up. You should see the Kindle Fire wording on the screen. Once it comes up, it may also take a moment for things to pop back up on the screen (on the carousel for example but don't worry, they will. Try using the camera again and see if you get the same errors. If you still have problems taking pictures or video and you want to pursue the issue with getting the camera to work properly I would contact Amazon Customer service. Again, even though it wasn't designed primarily to take pictures and video like your average camera or video camera, it still should function should you choose to use it that way. Good luck and let us know how it works out for you.

Posted on Dec 1, 2013 4:59:01 PM PST
I don;t think buying a kindle is a silly purchase. My 7 year old loves and take pictures and videos. She does want a camera on both sides, but she can use my ipad. This kindle has a ton of free games and it a nice little web device too. This way, she doesn't use my ipad or all the time and good for road trips.

In reply to an earlier post on Jun 28, 2014 5:42:42 PM PDT
Worked perfectly for me. Thanks!

Posted on Dec 11, 2014 6:21:10 PM PST
[Deleted by the author on Dec 11, 2014 6:21:46 PM PST]
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This discussion

Discussion in:  Kindle forum
Participants:  8
Total posts:  9
Initial post:  Jun 28, 2013
Latest post:  Dec 11, 2014

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