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Customer Discussions > Kindle forum

T-Mobile "Free" 200 mb/month with a new HDX?

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Showing 1-19 of 19 posts in this discussion
Initial post: Nov 3, 2013 4:54:33 PM PST
So I ordered a Verizon HDX for some of the extra features but don't plan on putting it on the VZ network right away as I have a 5gb your spot with my Palm pre plus.
So will the AT&T HDX work on T-Mobile?
Would be nice for some identical use though.

Posted on Dec 2, 2013 11:23:30 AM PST
W. Cai says:
I have the ATT version of HDX 7. I tried and failed to get the 200MB plan with T-Mobile. Apparently the IMEI associated with my HDX is not recognized as a tablet in T-Mobile system. T-Mobile could set me up with a regular tablet plan using a generic IMEI number, but not the 200MB plan.

In reply to an earlier post on Dec 2, 2013 11:32:21 AM PST
I believe if you have the ATT version, then you need to use the ATT network. I suggest a phone call to Kindle support. Click on help at the top or bottom of any Amazon page and then the contact us button on the next page. Answer the questions and the correct contact info is shown.

In reply to an earlier post on Dec 2, 2013 11:45:15 AM PST
A. Dietz says:
Have you replaced the AT&T SIM with a T-Mobile SIM?

Posted on Dec 3, 2013 6:37:41 AM PST
W. Cai says:
I had replaced the ATT SIM with a T-Mobile nano SIM. It showed T-Mobile LTE full signal bar on the top. I had one Mayday call with Amazon and two calls with T-Mobile with different reps. No, Kindle Fire HDX is not eligible for the free T-Mobile 200MB plan, I was told by the 2nd T-Mobile rep.

Posted on Dec 3, 2013 6:39:44 AM PST
thanks for the info!

Posted on Jul 8, 2014 10:05:08 AM PDT
LadyFromAZ says:
Sorry, this is a late posting, but yes the 7" Kindle HDX (AT&T model) works perfectly on T-Mobile when you buy the T-Mobile nano sim card. We are using one right now. It is extremely easy to set it up.

In reply to an earlier post on Jul 8, 2014 11:51:39 AM PDT
Last edited by the author on Jul 8, 2014 11:51:51 AM PDT
W. Cai says:
Hi DesertStar, did you get the free 200MB plan? How did you set it up, calling CS or just following the web instructions after installing the T-Mobile SIM card? Thanks.

Posted on Jul 10, 2014 5:58:38 PM PDT
W. Cai says:
I tried myself. I inserted a nano T-mobile SIM card. The browser automatically redirected to T-mobile site for sign-up of the data plans including the 200MB plan. So T-mobile recently added support of Kindle HDX on the 200MB plan. Pretty cool.

In reply to an earlier post on Jul 22, 2014 9:38:31 AM PDT
D. Bushe says:
so it redirected you - did you sign up successfully?

Posted on Jul 22, 2014 11:10:19 AM PDT
W. Cai says:
Yes, I signed up for the free 200MB plan.

Posted on Jul 22, 2014 2:08:01 PM PDT
neo says:
Is it the HDX 7" or the HDX 8.9" ?
T mobile site indicates Kindle HD supported (both models), as well as Kindle HDX 8.9 , but not the 7"

Posted on Jul 22, 2014 2:27:17 PM PDT
W. Cai says:
It is HDX 7" AT&T version.

Posted on Jul 23, 2014 12:20:57 PM PDT
Get CRankin says:
lawhawk at XDA-Developers has advice along these lines.

"All you need to do is use an active SIM card from T-Mobile and then change the APN settings to T-Mobile's data network settings. "
The settings are posted in the link above. I have not tried it yet as I just ordered mine but the advice makes sense.

Please post your results. Thanks.

In reply to an earlier post on Dec 12, 2014 4:48:30 PM PST
Scoobygang says:
Changing the APN turned out to be unnecessary on the AT&T HDX 7". I put in the nano SIM from TMobile and navigated to activate prepaid plans on the TMobile site. The page for data activation advised me to turn off the wireless and come back to activate. Once I did this I was on the LTE service with no adjustment to APN on my part. I just filled out the form for free data and the plan was active.

In reply to an earlier post on Dec 12, 2014 5:13:10 PM PST
You're making it more complicated than it is. Insert the t-mobile card, turn off wifi, then turn on cellular. The SIM card takes care of the rest.

In reply to an earlier post on Dec 18, 2014 11:19:50 AM PST
Does it work at 4g/LTE or is it crippled on T-Mobile? Thanks

In reply to an earlier post on Dec 18, 2014 11:25:41 AM PST
I don't know. I live in an EDGE speed area.

Posted on Dec 20, 2014 10:09:06 AM PST
Rudy says:
I purchased the hdx 7 LTE ( att) for use on tmobile. data didn't work for me at first. possible solution here.
opened the box, turned on, added to wifi, let it self update.
when i turned off > removed the att sim card that came pre-installed > add tmobile nano sim, it wouldn't work. I would just receive a tmobile logo in status bar, but no LTE indicator.

I performed a manufacturer reset. and got a tmobile LTE indicator immediately. it worked after that.
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Discussion in:  Kindle forum
Participants:  12
Total posts:  19
Initial post:  Nov 3, 2013
Latest post:  Dec 20, 2014

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