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Device not charging!!!!


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Showing 1-13 of 13 posts in this discussion
Initial post: Feb 22, 2014 4:45:49 PM PST
Nique_nb says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Feb 22, 2014 4:50:57 PM PST
 Ann says:
All of my devices charge just fine. Which device do you have, and how are you trying to charge it?

In reply to an earlier post on Feb 22, 2014 4:54:48 PM PST
flipoid says:
Which device? I've had problems recently with my iPod touch not charging/keeping a charge, but I've never had a problem with any of my Kindle devices.

In reply to an earlier post on Feb 22, 2014 4:56:07 PM PST
Artist says:
So, did you contact customer service, or do you just want to rant?

In reply to an earlier post on Feb 22, 2014 5:00:02 PM PST
flipoid says:
Neither--he wants to make sure that no one else EVER buys any model of the Kindle because he can't charge his. *eye roll*

In reply to an earlier post on Feb 22, 2014 5:00:29 PM PST
Dragi Raos says:
If you have one of first Fires (from '11, I think) and have problems charging, your USB/charging connector probably got unsoldered. Any competent TV/phone/audio/computer repair technician will be able to fix that. Companies that advertise the service on eBay ask $25-$40.

If you have some other model (and if you actually want assistance), please provide more details.

Edit: Ah, after reading your profile and Fire "review" there, I see the problem: you are one of those who don't understand words "one year" in "one year warranty".

In reply to an earlier post on Feb 22, 2014 5:02:48 PM PST
Dragi Raos says:
Similar here - Garmin and iPod classic. In both cases it turned out to be a software problem.

In reply to an earlier post on Feb 22, 2014 5:05:19 PM PST
Jazzy_Jeff says:
Thanks for telling us this. I will make sure and not buy that device. I will stick with this device.

In reply to an earlier post on Feb 22, 2014 5:09:23 PM PST
Artist says:
It's astonishing that some people think they're so important that all they have to do is type "DO NOT BUY" and someone who is considering a Kindle would change their mind.

In reply to an earlier post on Feb 22, 2014 5:15:48 PM PST
flipoid says:
My iPod touch is only two years old--it's the 4th generation one. It can be fully charged, and if I leave it on my nightstand all night, not plugged in, then use it for maybe 20 minutes in the morning, it'll drop down to the red indicator in the battery symbol and tell me I have 10% of battery power left. Then if I plug it back in, the big battery icon that shows on the lock screen will indicate that it's about 3/4 charged (green bar about 3/4 of the way filling the battery outline). Very frustrating! And I've Googled and tried to figure out how to fix it, but haven't yet been successful.

In reply to an earlier post on Feb 22, 2014 5:16:10 PM PST
flipoid says:
Hence the eye roll. (-;

In reply to an earlier post on Feb 22, 2014 5:25:38 PM PST
Dragi Raos says:
This definitively looks like a software/firmware problem. I had more luck - in the case of iPod (it was long ago), a regular firmware upgrade fixed the problem, and the local Garmin guys fixed their device, again by re-flashing the firmware.

Let me guess - you haven't even tried to talk Apple into replacing it with a new iPad Air :o)

In reply to an earlier post on Feb 22, 2014 7:25:25 PM PST
flipoid says:
*giggle* Nope, haven't talked with anyone at Apple. I probably should have, because the problem started occurring before the initial year warranty was up (at least, I think it came with some sort of year warranty, because in February of last year (I'd bought it in March 2012) I got an email reminder from Apple about the approaching expiration of the warranty). But it's just gotten really bad in the past few months. There's a local computer place that advertises battery replacement for iPods; I may check into doing that.

I've tried restarting it (holding down Home/Power buttons), letting it completely discharge and then fully recharging it (both things that some cursory web searches said might help), but nothing helps. I periodically check for new updates, but it has the latest available version of iOS 6 (it didn't get the iOS 7 update, which I thought was a bit strange since the iPhone 4 got that update and they are both 4th-generation devices). I don't know what else to do.
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This discussion

Discussion in:  Kindle forum
Participants:  6
Total posts:  13
Initial post:  Feb 22, 2014
Latest post:  Feb 22, 2014

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