Customer Discussions > Kindle forum

Audible books and Kindle Fire HD immersion reading


Sort: Oldest first | Newest first
Showing 1-20 of 20 posts in this discussion
Initial post: Sep 16, 2012 10:19:06 AM PDT
P. Copeland says:
When you purchase a kindle book along with the discounted Audible.com audible version for immersion reading, can you still put that audible book on a MP3 player to listen to, or is it forever attached to the kindle book it was purchased with?

Posted on Nov 11, 2012 7:45:39 AM PST
Mindy Haroon says:
I am looking at the Kindle Fire HD specifically because of the immersion reading. My 12 yr old son is dyslexic and uses audio books for most of his "reading". I like the highlighted text to voice aspect, but majorly dislike having to buy both audio and e-version of one book for it to work. My question, do I have to use books purchased from amazon and audible.com, or can I use downloads from our library and/or booksource.com which caters to those with reading disabilities?

Posted on Nov 11, 2012 8:04:28 AM PST
Last edited by the author on Nov 11, 2012 8:06:10 AM PST
Karen says:
@P. Copeland:
When you buy the Kindle ebook along with the discounted Audible.com audiobook, you can still put the audiobook on an mp3 player, ipod, etc to listen to it. I often listen to the audible.com audiobook on my iphone while out walking the dog, then come home and continue reading on my Paperwhite or Kindle Fire HD.

@Mindy Haroon:
For immersion reading on Fire HD (where the audiobook plays while the associated text is automatically highlighted in the Kindle ebook), the ebook has to be in Kindle format and the audiobook must be from audible.com. You can check out some library books in Kindle format -- if there's an associated discounted audible.com audiobook, immersion reading should work fine.

Posted on Nov 11, 2012 9:35:41 AM PST
Last edited by the author on Nov 11, 2012 9:36:47 AM PST
Dog Lover says:
Now that the OP has been answered, I'd like some clarification please (from the responders.)

It is my understanding that "immersion" reading is simultaneous listening and reading (audio and eBook.) True? If so, the Kindle system doesn't provide that right? What Amazon offers is whispersync between the audio and eBook versions but not simultaneous "reading" of the two.

Is true "immersion" reading really a feature for the Fire models? Any Kindle model?

Am I misunderstanding the terms involved?

DL

In reply to an earlier post on Nov 11, 2012 10:05:35 AM PST
 Ann says:
The new Fires have both whispersync for voice, and immersion reading. Whispersync for voice is also available on other Kindles and apps.

See http://amazon.com/wsv.

In reply to an earlier post on Nov 11, 2012 10:18:31 AM PST
The immersion reading is really cool.
i use it on the Fire HD.

The device plays the audible book at the same time it faintly highlights the words in the kindle text.

Whispersync is having the audible version and the kindle version but alternating them and having your place saved. E.g. listen to the book during commute time and read your kindle over lunch - the kindle will pick up where the audio version left off.

Posted on Nov 11, 2012 12:38:41 PM PST
Dog Lover says:
Thanks Ann and NoSpin for clearing it up.

DL

In reply to an earlier post on Nov 11, 2012 3:14:49 PM PST
P. Copeland says:
Now, if you are listening with your mp3 player, and not the Fire, then there is no way for the Fire to know where the mp3 player left off, right? You would have to actually listen to the audible book with the Fire for the ebook to start where you left off, am I getting that correct?

Posted on Nov 11, 2012 3:32:19 PM PST
Karen says:
@P. Copeland: If you listen on an mp3 player that's connected to the Internet (like an iPod), the audible.com book will "sync" up to your last place in the book when you go to read or listen on your Fire. It's pretty cool. (This is the feature Nospin mentioned: Whispersync)

Posted on Nov 11, 2012 7:16:33 PM PST
P. Copeland says:
Thanks @Karen, I don't have an iPod, but I appreciate the info!

Posted on Dec 17, 2012 6:30:10 PM PST
Zoe Rennay says:
Can you download an app for the Immersion Reading on any other tablet or only works on the Kindle?

In reply to an earlier post on Dec 17, 2012 6:32:55 PM PST
Immersion reading currently only works on the newest Kindle Fire models.

Posted on Jan 5, 2013 12:23:18 PM PST
Rita Reader says:
Do you have to pay for this feature with every book? Or once you pay the $9.95 can it be used on other books?

In reply to an earlier post on Jan 5, 2013 12:24:18 PM PST
You pay for every kindle book and for the corresponding audible book

Posted on Jun 25, 2013 5:46:02 AM PDT
jz says:
Has anyone utilized the immersion reading application as an assistive technology adjunct with grade school children with dyslexia?

In reply to an earlier post on Sep 14, 2013 7:49:04 AM PDT
cgranola says:
Our school regularly uses the immersion reading application with Kindle Fire as part of "assistive technology" for our readers with a basic reading SLD. The immersion reading is a great way to get grade level text exposure.

Posted on Apr 2, 2014 4:56:39 PM PDT
How do you make immersion reading work on kindle fire hdx?

In reply to an earlier post on Apr 2, 2014 5:17:18 PM PDT
Bixillarla says:
You purchase the ebook. Then you purchase the discounted Auidble Book. Download both to your Fire HDX. Open the ebook. Tap bottom of the page to open up controls, tap the Play button. The audio book will then play as it highlights the words so you can read a long.

I use this quite a bit on my Fire HD and is the main reason I got a Kindle Fire.

Posted on Jun 2, 2014 7:29:56 AM PDT
how do you search the immersion reading library online

Posted on Jan 21, 2015 5:15:45 PM PST
Last edited by the author on Jan 24, 2015 9:31:19 AM PST
I hope this overcomes the objections to the prior post. It is posted to help others. Do not read this post unless you are having a problem making immersion reading work and it is important enough to you to want to know more about it. It will take ten minutes to read, but could save you 30 hours of support time. I didn't write it for fun. I am a heavy duty, serious Kindle user. I bought the very first one released, and started using immersion reading as soon as it became available; point being, I am not a newbie.

PROBLEM GETTING KINDLE HDX TO RECOGNIZE THAT PROFESSIONAL NARRATION/IMMERSION READING IS AVAILABLE FOR A KINDLE BOOK THAT IS SUPPOSED TO HAVE IT. The problem is that, at least with the HDX, the "tap play to read with professional narration" language and the button that is to be tapped are missing on many, many, books that are supposed to be immersion reading enabled. And, yes, this is the case even where the book is one of the special books that allow immersion reading (not all do) and where I (or any other reader) purchased both the Kindle book and the Audible book. I have invested well over 100 hours trying solve what I have now concluded are largely insoluble problems. The following is my experience, which by relating I hope will save others some of the grief I went through. Significantly, I have found that even though the HD Kindle Fires only work on some titles and not others, it is my four HDX Kindles no longer work at all. Two of them used to (on some books some of the time). If You Have the Problem I have, please respond to the forum, and contact me at teleice@earthlink.net.

For whatever this is worth, I had two HD Kindles lose all ability to deliver immersion reading immediately after tapping the sync and check for new items button. Since none of the Kindles ever worked with immersion reading on all books at all times, and some usually worked on some of the books some of the time, my work-around was to have nine Kindles. Hardly a practical solution for most people! However, because I had so many, it narrowed the problem considerably. With nine, I can tell you how much is the end-user (none) and how often the problem is simply a defective Kindle (all four of my HDXs at the moment), and whether the residual semi-functioning HD Kindles are the best anyone can do (they are). As best I can tell, if immersion reading works on some titles and not others, there is probably no total remedy. However here are the following techniques that sometimes work on some titles.

(1) I found that the Kindle frequently both fixes itself and breaks all by itself if left alone for a day or two.

(2) Do a 30 second reboot, initially and before and during each of the other techniques described below.

(3) Remove and re-download the books that weren't working before.

(4) De-register and re-register your Kindle, which is drastic.

(5) Another possible solution, according to posts in this forum, but which has not worked for me but which I read has worked for others is to turn off the high quality audio option after first deleting the audio book already downloaded: Menu/Settings/Applications/Audiobooks/ -> High Quality Format: Off. Then download the audio book a second time.

(6) There is an optional setting that can be accessed only in an open book found under View (of all places)-More Settings which takes you to "Reader Settings" where you will find at the very bottom the option to cause an immersion reading enabled Kindle book to automatically download the corresponding Audible title if available. I don't remember whether it is supposed to be best for this to be checked or not, but if checked it probably didn't take if you have the problem under discussion.

(7) Two techs suggested that the problem was with my WiFi. I had my whole Wi-Fi system replaced on the off-chance that the problem had something to do with my internet connection. This was very drastic and proved to be almost certainly unnecessary, but who knows. I didn't want to leave any option open.

(8) It may be that it is only the HDX that will not respond to any of the foregoing cures. Option (4) fixed all of my HD Kindle fires.

(9) Finally, it sometimes help to go to Settings-Sync (found at the top of the menu) and click the sync button. I would advise doing that in combination with all of the other possible remedies above, both before and after trying them.

I have gone through every setting remotely related to immersion reading, both on-line (Manage my Content and Devices) and on the Kindles themselves, including everything suggested by any of the twenty various customer service (sic) representatives I spent such a big part of the last two weeks talking to. As far as attributing the problem to incorrect settings and fixing the problem by correcting them, I will tell you that you really have to work hard to screw up your settings in a manner that will affect immersion reading, and so it is seldom that that is the issue.

Nothing has solved the problem completely and I am convinced that nothing will until Amazon recognizes this is a serious problems and cares enough to fix it. De-registering and re-registering did solve most of the problems on the HDs for most titles most of the time, but nothing made any of my HDXs work. Two did work, at one time, so perhaps the problem is related to a software upgrade (sic). Why should Amazon alert the public that there is a problem when it can double its revenues by selling both the Kindle and the Audible versions on the promise that immersion reading will be available? Of course, sometimes it is. Or at least it works often enough to be profitable. The serious users like me may be the only people for whom the problem causes real headaches. I don't know.

I have a library of thousands of titles, and use immersion reading for six hours a day every day, simultaneously reading 20 to 30 books. (Okay, I am different; perhaps have ADD, but I read one book for a while and then switch to another, for hours un-end.) Perhaps that is why I have experienced a problem that not everybody else has. You see, I don't know whether I am alone or not. I don't see how I could be. I am convinced that more people have this problem than Amazon cares to admit. In the case of the Kindles that work on some of the titles some of the time, the titles that work on one don't necessarily work on the other and vice-versa.

I was told that all four of my HDXs will not work because of hardware problems. I am not convinced of this, but that is what I was told by a senior Audible tech who specializes in immersion reading. This would be a 100% failure rate. Two after two years, and two right out of the box. Hard to believe those odds. A lot of Kindles do fail and are faulty. You know this because Amazon regularly offers "refurbished" Kindles for sale. The best that can be hoped for, I have concluded, is that you get an otherwise functioning Kindle to work with immersion reading on some of the titles some of the time, and use another Kindle to get some of the others to work some of the time on some of the other titles. That has been my work-around to date.

I have been using immersion reading for over two years, ever since it was first made available. It is the cat's meow when working. I absolutely love it, and cannot imagine being without it now that I know how great it is. However, from the beginning I have had problems getting certain books to show the little arrow at the bottom left which, if it is there, is supposed to be pressed to begin professional narration. (The "tap play to read with professional narration" language and the button that is to be pushed should be where the text-to-speech option will be if that option is enabled.) It recently abruptly got worse, and now none of my four HDXs work. That was the sole reason I embarked on a mission to find out what is going on, and is the reason for this post.

Here is another piece of information for those of you inclined to ask for help at Amazon or Audible. First, note that you will find the Audible people to be head and shoulders above the Amazon support staff both in courtesy and in knowledge. Be forewarned in any case before you finally give up and call customer support for help that most of the service technicians I spoke to (with only two exceptions) were generally poorly trained, and seldom listened carefully enough to understand what the problem was, much less to offer real help in fixing it. Amazon keeps no record (apparently) of earlier calls for help and assigns no case numbers to an unresolved problem, with the result that every attempt to contact Amazon requires calling (866) 216-1072 and being assigned the "next available operator," who is one of thousands, and who has no familiarity with the issue or its history. Fortunately, you don't have to wait long before getting a technician on the line. Unfortunately, every time you call you have to reeducate the tech du jour, because there is (apparently) no record at Amazon of prior phone calls or suggested solutions or anything else (I think Audible does keep a record), with the result that if forced to call back because a proffered solution didn't work after all, or because (as is frequent) the connection is dropped, or because a promised follow-up never took place, you have to start from scratch. This is very aggravating, especially if you have already endured hours and hours of frustration, and have to explain the problem all over again to a brand new support representative, and again not be listened to, while going through the same unavailing usual remedies for the umpteenth time. Each new contact with Amazon took me two hours on average before I would finally be assigned to someone with the necessary training to at least understand the problem and realize that it could not be solved over the phone. The most frustrating part is that by the third or fourth hour the knowledgeable tech I would finally be referred to would promise that the problem would be looked into by others more knowledgeable still, and that I would be contacted again within 72 hours with the result. Sounds good, but it never happened. Not ever! What happened instead, every time, multiple times, was that following the promise I would receive a form email generally within a couple of days apologizing for the fact that I was having difficulties with the Kindle and telling me to please call (866) 216-1072 so that the problem could be resolved over the phone!! This is enough to send a person over the edge because it means that the entire process has to be repeated. Put yourself in my shoes. Can you imagine my frustration?

Am I alone?? If you too have the same problem, please contact me at teleice@earthlink.net.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
News: Kindle for iOS Update 4.9 Now Available
0 2 days ago
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Announcement
Meet other story lovers at Write On by Kindle
60 10 days ago
Announcement
Enjoy your print books and personal documents on your Kindle with Kindle Convert.
0 Feb 2, 2015
Australian/Kiwi kindle users thread #4 - "the BBQ" 3933 1 minute ago
Printing Kindle books 383 7 minutes ago
Price of Kindle books 27 11 minutes ago
We're So Quirky, Our Chihuahuas Ride Bicycles! So Geese and Tally Ho! 9049 13 minutes ago
Add to cart instead of 1 click buy 15 18 minutes ago
Transfer of books from one kindle to another kindle 133 1 hour ago
RAOK 82 has a spring in its step! 2333 1 hour ago
Goodbye Amazon and Kindle Fire HD 7 70 1 hour ago
 

This discussion

Discussion in:  Kindle forum
Participants:  15
Total posts:  20
Initial post:  Sep 16, 2012
Latest post:  Jan 21, 2015

New! Receive e-mail when new posts are made.
Tracked by 6 customers

Search Customer Discussions