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Customer Discussions > Kindle forum

Updated Covers

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Showing 1-10 of 10 posts in this discussion
Initial post: May 29, 2013 4:20:53 PM PDT
Kindle Fan says:
I am hoping someone may be able to help as I have contacted Amazon regarding this previously and they were of no help.

I have several books where the author has updated book covers but I am unable to get the updated covers on my some or all of my devices. When I go to manage my kindle and search for the book the updated cover is displayed but yet the book that is displayed on my device is the old cover. I have sync, restarted, rebooted, and unregistered devices but the problem is still the same. Has anyone else experienced this? Any thoughts.

Thank you in advance.

In reply to an earlier post on May 29, 2013 4:23:58 PM PDT
J. Donahue says:
The updated cover may be associated with a different edition of the e-book that your purchased. Check the description of the book and see if this newer covered edition is different from the edition you previously purchased.

Posted on May 29, 2013 4:25:48 PM PDT
Kindle Fan says:
It is the same edition. When viewing the product page it tell me that I have purchased the book with the updated cover and that I can loan the book. If it is a different edition none of that information appears.

In reply to an earlier post on May 29, 2013 4:26:57 PM PDT
Loz says:
The different cover may just be the picture of the book on the site, not necessarily attached to the book file that you already have.

Posted on May 29, 2013 4:30:06 PM PDT
Kindle Fan says:
That makes sense but when look at my library under manage my kindle the updated cover is there. I guess I will have to live with it.

In reply to an earlier post on May 29, 2013 4:34:51 PM PDT
Loz says:
It would be there as the manage your kindle sections pulls the information from the website, not your actual kindle.

Posted on May 29, 2013 4:57:11 PM PDT
Kindle Fan says:
But if someone purchased the book today they would get that updated cover that is on the product page. Thanks for your thoughts. It is not the end of the world...I will enjoy my books as they are.

Posted on May 29, 2013 5:07:28 PM PDT
M. Patterson says:
What happens if you "remove from device" and download another copy?

Posted on May 29, 2013 5:12:08 PM PDT
Kindle Fan says:
The same old copy comes over when I do that. It is weird because there was one author that updated 3 books in a series...I was able to at least get one updated cover on my kindle touch but when I look at the same book on my phone or ipad it has the old cover. I would think that would be impossible for the cover to be updated on one device and not the others.

Posted on May 29, 2013 5:31:13 PM PDT
M. Patterson says: it's something the apps are doing. I've no idea why an app would cache a cover for a removed book, but that sure seems to be what they're doing. Maybe an experienced app user will chime in with an idea.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  10
Initial post:  May 29, 2013
Latest post:  May 29, 2013

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