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Kindle Fire email app sudden problem

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Showing 1-6 of 6 posts in this discussion
Initial post: Aug 14, 2012 6:17:58 PM PDT
Jill Lowman says:
All of the sudden my Kindle Fire email app will not retrieve my aol email. It worked fine yesterday. I am getting an "authenticationFailedException" error - username or password incorrect, but it is not. I can go onto aol from the computer fine.
If I try to use the web on my Kindle instead of the email app I get the same message.

In reply to an earlier post on Aug 14, 2012 6:20:18 PM PDT
[Deleted by the author on Aug 14, 2012 6:21:02 PM PDT]

In reply to an earlier post on Aug 14, 2012 6:22:57 PM PDT
Rogue says:
I would suggest resetting the email app. Go to settings, more, applications, all applications. Try a force stop first. If that did n't fix it come back to this location and clear cache and clear data

In reply to an earlier post on Aug 14, 2012 7:13:21 PM PDT
Jill Lowman says:
Thank you Glenn - I followed each step exactly as you described but now when I try to setup my aol email account app I get :
"Setup could not finish. Username or password (or server name) incorrect."

In reply to an earlier post on Aug 15, 2012 2:14:58 PM PDT
I'm having the same problem retrieving my emails. Any idea what I can do?

In reply to an earlier post on Nov 18, 2012 11:58:02 AM PST
Ted Hartzell says:
exactly my experience
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Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Aug 14, 2012
Latest post:  Nov 18, 2012

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