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Trouble registering amazon gift card


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Showing 1-13 of 13 posts in this discussion
Initial post: Jan 5, 2014 8:09:36 AM PST
I received an amazon $25 gift card with the purchase of a Kindle Fire HDX from Staples. Both myself and a friend tried to register the card and it won't be accepted. I went to the Staple store and they told me it was amazon's problem. So I need to know what to do next. Thank you for any help you can give me.

In reply to an earlier post on Jan 5, 2014 8:11:48 AM PST
Peep Dittie says:
What does that mean, it won't be accepted? What message does it give you?

In reply to an earlier post on Jan 5, 2014 8:15:48 AM PST
said there was a problem. I noticed that when I entered the numbers and letters that two of the letters are small case and when entering the letters and numbers it is all capital or large letters and numbers.

In reply to an earlier post on Jan 5, 2014 8:18:09 AM PST
Peep Dittie says:
I'm pretty sure the letters on the card are all upper case. It isn't case sensitive when you enter them, though. My best guess is the ones that look like lower case letters are actually something else, probably numbers.

Posted on Jan 5, 2014 8:18:49 AM PST
Any thoughts or ideas as to what I can do.

In reply to an earlier post on Jan 5, 2014 8:20:54 AM PST
Peep Dittie says:
What are the two that look like lower case letters? What do they look like to you?

In reply to an earlier post on Jan 5, 2014 8:24:44 AM PST
The two letters appear to a little s. But when I type it in it appears as a capital S.

In reply to an earlier post on Jan 5, 2014 8:25:45 AM PST
Peep Dittie says:
Could they be fives (5)?

In reply to an earlier post on Jan 5, 2014 8:30:42 AM PST
I just used a magnifing glass to see what the letters or numbers are and they look like a small s.

In reply to an earlier post on Jan 5, 2014 8:31:42 AM PST
Peep Dittie says:
Did you try replacing them with the number 5?

In reply to an earlier post on Jan 5, 2014 8:33:01 AM PST
No, but I will try that now.

Posted on Jan 5, 2014 8:33:47 AM PST
Last edited by the author on Jan 5, 2014 8:35:28 AM PST
Look at the top of this page for the word "help" and click on it. Among the options is contact us. Large yellow arrow on right edge of the page. Click on that and enter your phone number. Someone from Amazon will all you.

In reply to an earlier post on Jan 5, 2014 12:05:59 PM PST
Thank you for the info. Amazon called and come to find out, the store never activated my gift card.
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This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  13
Initial post:  Jan 5, 2014
Latest post:  Jan 5, 2014

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