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Customer Discussions > Kindle forum

sound problem after using headphones


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Showing 1-8 of 8 posts in this discussion
Initial post: Dec 26, 2012 12:50:47 PM PST
TC says:
After I use my headphones, and unplug them...I am loosing the sound on my kindles external speakers....There is no sound at all. I have to plug the headphones back in order to hear sound. If I shut the system off and turn it back on still no external speaker sound. If I turn the kindle off and leave it set overnight...the external speakers are working again the next day. The minute i plug headphones in and remove them the external speakers go down for the rest of the day....What is going on and is there a fix...If not how do I return it and get a new one...2 weeks old.

Posted on Jan 26, 2013 9:50:19 AM PST
J. fraim says:
i'm having the same (sorta) problem. cept with me turning the device off and then on again does fix the problem. but still considering how often i go out walking with my kindle and headphones it's a pain in the ass to then have to turn it off and on again just to listen to external speakers. anybody help?

Posted on Jan 26, 2013 9:58:06 AM PST
Artist says:
If I needed help, I would contact customer service.

Posted on Jan 26, 2013 9:58:32 AM PST
J. fraim says:
i know i posting on an old post but it was never answered and i'm having the same problem. so please respond.

Posted on Jan 26, 2013 10:03:05 AM PST
J. fraim says:
the pause when headphones removed thing works so i know it's not a problem with the system thinking that the headphones aren't disconnecting.

Posted on Jan 26, 2013 10:15:24 AM PST
J. fraim says:
?

Posted on Jan 26, 2013 10:22:48 AM PST
Artist says:
This is a customer discussion forum, not customer service. Contact Kindle CS via http://www.amazon.com/kindlesupport, then click on the yellow Contact Us button on the right side of the page.

Posted on Jul 24, 2013 7:03:02 AM PDT
Last edited by the author on Jul 24, 2013 7:03:24 AM PDT
sc123 says:
Hello, did anyone find a solution to this problem?
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Discussion in:  Kindle forum
Participants:  4
Total posts:  8
Initial post:  Dec 26, 2012
Latest post:  Jul 24, 2013

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