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Kindle keyboard second edition freezing


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Showing 1-6 of 6 posts in this discussion
Initial post: Nov 10, 2012 7:28:23 PM PST
Kindle second generation keeps freezing have tried hard reset several times works for about 20 read pages and then it freezes again,

In reply to an earlier post on Nov 10, 2012 7:30:24 PM PST
Try a hard reboot - hold the power switch in the 'on' position for 30 seconds (count them) and then wait until the Kindle reboots - that will take some minutes. Unplug it from any power source and don't touch any keys until it reboots.

In reply to an earlier post on Nov 10, 2012 7:39:52 PM PST
I tried the Hard reset or reboot earlier but still have same problem.

In reply to an earlier post on Nov 10, 2012 7:45:19 PM PST
Jazzy_Jeff says:
How many books do you have on the Kindle? Do you have any books stuck at indexing? (you can check this by going to your home screen and doing a search for a nonsense word like zdxzd as an example. It should come back with nothing found and tell you if you have any books stuck at indexing.)

Other than that there isn't anything else you can do but maybe upgrade to a newer Kindle.

Posted on Nov 10, 2012 8:07:30 PM PST
I have around 150 books on my Kindle, have not been able to check for books stuck in indexing, it keeps freezing up on me.

In reply to an earlier post on Nov 10, 2012 8:19:37 PM PST
Jazzy_Jeff says:
The only thing I can suggest at this time is to do a factory restore and see if that fixes it. Other than that the only thing you can do is contact customer service.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  6
Initial post:  Nov 10, 2012
Latest post:  Nov 10, 2012

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