Kindle engineers are now aware of the issue about Kindle PaperWhite devices with screen discoloration/blotches.
I have had two Kindle PaperWhite devices (one was a replacement) with blotches of subtle color bands on the screen. They are sending me out a third Kindle PaperWhite overnight.
I also received a call from Amazon asking for more information about my screen problem. They are following this very closely, monitoring phone calls to Kindle support regarding this screen issue. The engineers want to see these defective devices and are investigating into the problem. They are sending out a special return label that will return the device to Cupertino (not the usual return warehouse in KY), so that the engineers can see the defective Kindles.
If you have a problem with your PaperWhite having discoloration or blotches of colors on the screen when the light is on, contact Amazon and ask for Kindle support, and they will be following this issue closely and send out a replacement. They are working to resolve the problem and told me that they will make sure I do get a good Kindle PaperWhite with a proper white screen. Customer support is super and right on top of the issue. Be patient with them...they will make it right for us.
Just wanted to give some heads up on this matter. Hope it gets resolved ASAP!
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