Customer Discussions > Kindle forum

Kindle not charging and the unfairness


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Showing 1-25 of 39 posts in this discussion
Initial post: Aug 26, 2013 7:00:18 AM PDT
[Deleted by the author on Aug 26, 2013 7:29:17 AM PDT]

In reply to an earlier post on Aug 26, 2013 7:07:25 AM PDT
Linda, and several people have had their Kindles many years with no problems. Since your Kindle is 1 year out of warranty, I think a $40 credit is more than fair since Amazon doesn't have to offer anything once the warranty expires. If you wanted a longer warranty, it must be purchased separately at the time of purchase.

In reply to an earlier post on Aug 26, 2013 7:21:29 AM PDT
Dittie says:
Then I guess looking at the $40 as more than covering having yours repaired locally would still be unfair.

In reply to an earlier post on Aug 26, 2013 7:21:37 AM PDT
[Deleted by Amazon on Nov 5, 2013 6:52:39 AM PST]

Posted on Aug 26, 2013 7:23:00 AM PDT
[Deleted by the author on Aug 26, 2013 7:29:31 AM PDT]

In reply to an earlier post on Aug 26, 2013 7:23:50 AM PDT
**Meya** says:
Amazon extended the warranty to 15 months for the first gen Fire.

Your Fire is a year, 12 months, out of warranty, yet Amazon still offered you a discount on a replacement.

And you think that isn't fair? Wow. How many other companies do you think would offer something similar?

Can you say "entitled?" I knew you could.

In reply to an earlier post on Aug 26, 2013 7:24:16 AM PDT
Dittie says:
You're twice past your warranty. If you wanted two years of coverage, why didn't you buy it?

Posted on Aug 26, 2013 7:26:03 AM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Aug 26, 2013 7:26:33 AM PDT
If the defect does not show up during the life of the warranty, then yes. If you wanted longer coverage, it was available for you to purchase. You chose not to do that.

Posted on Aug 26, 2013 7:27:00 AM PDT
**Meya** says:
Also, if the Fire in question JUST stopped charging, it is more likely normal wear and tear on the port, from being used while plugged in.

Most users who had a Fire with the known issue had problems much earlier in the life of their Fire. You don't have a defective product, you have a broken device. They are not the same thing.

In reply to an earlier post on Aug 26, 2013 7:28:03 AM PDT
Just Peachy says:
So Amazon should never offer anything above what the law requires them to offer? Is it fair they offered you a $40 discount but don't offer that to everyone who has a problem with their device?

In reply to an earlier post on Aug 26, 2013 7:28:47 AM PDT
You have no way to know all of the circumstances surrounding what someone else might have or have not received.

In reply to an earlier post on Aug 26, 2013 7:30:38 AM PDT
Dittie says:
So you refused the credit?

Posted on Aug 26, 2013 7:40:24 AM PDT
Dittie says:
First flounce of the day for me. Was it good for you, too?

In reply to an earlier post on Aug 26, 2013 7:41:12 AM PDT
Cassie Anne says:
How long do you think a twelve month warranty should last?

In reply to an earlier post on Aug 26, 2013 7:41:57 AM PDT
Cassie Anne says:
I missed the flounce. Just made it here in time for the reflounce.

In reply to an earlier post on Aug 26, 2013 7:43:35 AM PDT
Dittie says:
I may have been a little, uh, premature. Hee hee. It turned out to only be a double triple axle pre half flounce,

Posted on Aug 26, 2013 7:47:44 AM PDT
**Meya** says:
Wordless flounces are the best!

Posted on Aug 26, 2013 7:53:33 AM PDT
Just Peachy says:
When I see the word "fair" or "unfair" in the subject, I know it's not going to end well.

Posted on Aug 26, 2013 7:57:41 AM PDT
Dittie says:
Maths is what's unfair. Two years is twelve months out of warranty and 15 months is only three months. Aaaaand, I just broke my brain.

In reply to an earlier post on Aug 26, 2013 7:59:42 AM PDT
Just Peachy says:
Don't expect a new brain.

In reply to an earlier post on Aug 26, 2013 8:01:13 AM PDT
Dittie says:
But, but, but . . . promotional credit is sooooo unfffffffff . . . wait, what were we talking about, again?

In reply to an earlier post on Aug 26, 2013 8:01:34 AM PDT
**Meya** says:
Perhaps a refurb.

Abby Normal

In reply to an earlier post on Aug 26, 2013 8:02:43 AM PDT
Cassie Anne says:
I'm stunned adults use "fairness" as an argument. Makes them sound like they're four.

In reply to an earlier post on Aug 26, 2013 8:05:56 AM PDT
Just Peachy says:
+eleventy billion
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This discussion

Discussion in:  Kindle forum
Participants:  16
Total posts:  39
Initial post:  Aug 26, 2013
Latest post:  Aug 26, 2013

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