Amazon Gift Card Offer cm15 cm15 cm15 $30 Off Amazon Echo $30 Off Fire HD 6 Kindle Cyber Monday Deals Cyber Monday Video Game Deals Outdoor Deals on HTL Automotive Holiday Deals Up to 50% Off Select Books Shop Men's Athletic Shoes Learn more nav_sap_SWP_6M_fly_beacon Train egg_2015 All-New Amazon Fire TV Grooming Deals Gifts for Her
Customer Discussions > Kindle forum

Amazon vs Barnes and Noble??

Sort: Oldest first | Newest first
Showing 1-25 of 46 posts in this discussion
Initial post: Nov 14, 2011 1:12:23 PM PST
T. Pro says:
I'm just curious, pricewise, are books/magazines the same price on the Kindles as they are on the nooks? I pre-ordered my kindle fire but I was just wondering if the prices are the same. And because Amazon is banking on making a profit from the kindle fire with content sales, will or has Amazon ebooks, apps etc gone up? Are they able to hike up the prices?

In reply to an earlier post on Nov 14, 2011 1:13:40 PM PST
**Meya** says:
The publishers control most of the prices, not Amazon or B&N.

Posted on Nov 14, 2011 1:14:50 PM PST
Last edited by the author on Nov 14, 2011 1:15:06 PM PST
Artist says:
Books from the top 6 publishers are the same price on both sites, because the publishers set the prices. As for magazines, you'll have to check B&N's store to see for yourself. I'm sure that the publishers set the prices for their magazines as well.

In reply to an earlier post on Nov 14, 2011 1:15:07 PM PST
Bridget Ruth says:
The vast majority of books (and *all* the books from the Big 6 publishers) will be the same price at Amazon and B&N. Also, Amazon can't up the prices (or discount the prices) on any book from a Big 6 publisher (Simon&Schuster, Macmillian, Penguin, Random House, and I can never remember the other two). I haven't noticed a rise in ebook/movie/app prices, and I doubt there would be one in the near future.

Posted on Nov 14, 2011 1:16:59 PM PST
Books published by the big 6 publishing houses will be the same price across all selling points. The publisher fixes the price and the sellers can't change it. If it's from a publisher who isn't a part of this so-called Agency Model for pricing e-books, then the prices *may* vary across sellers. The only way to know whether books you are potentially interested in are going to be cheaper on one platform or another is by visiting both websites and comparing specific books that you are likely to buy.

In reply to an earlier post on Nov 14, 2011 1:17:37 PM PST
I think that Harcourt Brace is one of them, but I'd not swear to it.

In reply to an earlier post on Nov 14, 2011 1:21:05 PM PST
CLS10 says:
"Big 6 publisher (Simon&Schuster, Macmillian, Penguin, Random House, and I can never remember the other two)."

Hachette and Harper Collins

Posted on Nov 14, 2011 1:21:59 PM PST
Hatchett is one of them.

In reply to an earlier post on Nov 14, 2011 1:22:08 PM PST
Bridget Ruth says:
Thanks! Now I feel silly, I knew Harper Collins was one . . . Hachette I never would've gotten though.

In reply to an earlier post on Nov 14, 2011 1:22:40 PM PST
Now you're just showing off. lol

Posted on Nov 14, 2011 1:25:24 PM PST
Steve Thomas says:
Amazon generally has the right to, and does, match the lowest price it can find. There's a link on the product pages for books so readers can give them information about a lower price.

Jeff Bezos says that they plan on making money on both the Kindles and on the content. He's patient, however. And since he owns about a third of Amazon, it's unlikely that anyone will be able to wrest control away from him. Until he dies, I suspect that Amazon will be extremely aggressive on pricing.

In reply to an earlier post on Nov 14, 2011 1:27:48 PM PST
Harper Collins! That's the one I was trying to come up with! I think I need a cup of tea to jolt my brain cells a bit!

Posted on Nov 14, 2011 3:48:02 PM PST
T. Pro says:
Thank you everyone:) Yeah I figured there was a set price range for each book but I keep hearing about how Amazon is really pushing their content which is what kinda got me thinking.

In reply to an earlier post on Nov 14, 2011 4:15:34 PM PST
Steve Thomas says:

Writer Steven Levy and Amazon chief honcho Jeff Bezos discuss Amazon's low-margin philosophy in an interview ("Jeff Bezos Owns The Web In More Ways Than You Think") in the December Wired magazine, available at

But like most of Steven Levy's writing, it's worth reading even if you have no particular interest in the subject.

In reply to an earlier post on Nov 14, 2011 4:53:12 PM PST
Dorsie says:
Except for one-day specials, I haven't seen any difference since the Agency model was crammed down our throats by Apple and the publishers. And I have e-readers from both companies, so I almost always compare prices.

Neither company can afford to raise prices, because the stakes are very high. Once customers get on a certain platform with a growing digital library, they are likely to stay there.

I think you should be more concerned with customer service, which is an integral part of any content delivery electronics. And in that category, B&N scores zero, while Amazon is up in the 95th percentile.

Another issue that I have found to be a problem is the ePub vs Mobi format. My experience is that ePub is much more prone to hardwired display characteristics (font style and justification), and B&N will swallow their tongues before they will give you a refund for that. Amazon gladly gave me refunds for two (of 200) books that I couldn't read due to format problems.

I've even had indie ePub books that can't be read on an LCD device with white font on black background. The same books work correctly in the Kindle format.

I've only had B&N Nook touch for 5.5 months, and I can't wait to get back to Amazon with my Kindle Touch.

I have also developed an abiding sense of disgust for B&N, which is shared by friends of mine who don't even have e-readers, but who have been bitten by B&N's corporate culture of denial when it comes to customer support.

Was I clear?

In reply to an earlier post on Nov 14, 2011 5:43:51 PM PST
T. Pro says:
Dorsie: Haha very clear. Yeah because I'm new to tablets/ereaders, I automatically was drawn to the kindle because I am an FANATIC. I actually didn't even really kno about the nook color until I started looking into the kindle fire to see if it would work for me. Then I started reading the comparisons between the two and decided to look up the Nook. Because I am SO familiar with Amazon (paying, return/refund process/policy, customer service etc), right off the bat, I felt more comfortable going with the Kindle. I knew if I didn't like it, I can return it, if I have problems downloading (because I've never had a tablet/e reader before), customer service will help me out, I knew none of which regarding B &N. So I actually pre-ordered the kindle and in the meantime, I was researching just to make sure I made the right decision:) Thanks for your input

In reply to an earlier post on Nov 14, 2011 6:04:28 PM PST
Last edited by the author on Nov 14, 2011 6:08:31 PM PST
Dorsie says:
My pleasure. I have saved you from a depth of frustration that surpasses "Catch-22," and that was fictional.

edit: I forgot to mention that I have B&N e-pub books that don't display correctly, when the same exact e-pub book from other e-pub vendors is fine. But, of course, B&N says that it is the publisher's fault in an almost epic denial of facts.

Posted on Nov 14, 2011 7:49:04 PM PST
avengerla says:
It's so funny how so many on here like to insult the competition. Really people let's grow up if it was not for the competition their would be no fire or touch or even low prices for that fact. Every company has bad customer service I got it from Amazon support, Nook support, even bestbuy support. But for one bad experience you will get a good one like I have from both Amazon and BN. Maybe people should stop slamming the competition and wake up and realize this is not the time or place for it especially since we lost one major bookstore with thousands of employees now being unemployed. People read these boards and I just find it ridiculous on both this and the BN boards. Keep it to answering people's questions who need the help not slamming the competition. I am just saying and if that is a problem then shoot me. I just find it all ridiculous we are all adults and yet people are acting like they are still in grade school. And before people start trying to bash apple and bn maybe you should ask jeff bezos why did he post this on amazon's webpage at the debut of fire I am sure this is why BN started their trash talk after seeing this and im sure apples and others will follow. I love shopping here but its crazy going to all 3 of these companies message boards( amazon, bn and apple) and I see more trash talk coming here than from other places. I guess BN is monitoring their boards but this is ridiculous people. Be happy for competition and that people actually still have jobs!!

Posted on Nov 14, 2011 7:50:01 PM PST
avengerla says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 14, 2011 8:08:59 PM PST
[Deleted by the author on Nov 14, 2011 8:10:01 PM PST]

In reply to an earlier post on Nov 14, 2011 8:31:50 PM PST
Dorsie says:
If you have really been reading the Nook boards, you would know how many people are upset by the Nook ST 1.1 upgrade. Not only has it shut off a goodly number of people from their WiFi routers, it did not address even a single user concern.

And people have been told by the "customer support" to have their ISP's ping their Nooks via the MAC address. Really? And this is just the latest example of B&N total cluelessness.

People here know that I wrote very nice reviews about my NST when it was new. I didn't get this attitude toward B&N from owning something I liked.

I got it from problems like unordered books showing up, and not being able to delete them. Being denied refunds for several books that were completely unreadable because they were locked in a tiny and locked font. Buying books that sounded great, only to find out that the text changed size and style from one paragraph to another.

Every call to CS ended with ME teaching them something. But that didn't change the lies they told me about almost everything. Even their forum is the slowest on the internet, and was made slower by last weeks 'upgrade.'

I've been dealing with technology for 36 years, and I've never seen anything this bad. Truly, under oath.

Posted on Nov 14, 2011 8:45:23 PM PST
avengerla says:
Here is something you could have done go to a store talk to a manager let them call their in store customer servivce line. Before you got your nook you knew their was no refunds but still if it didn't work the next resort would have been going to a store letting them handle it. Calling a customer service line and arguing and screaming at them won't help at any cost no matter what company it is. If you went to a store most managers would call and have your issue resolved with no problem. They did that when I first got my nook color and no problems since. I also read the Nook ST update thread a handful of people does not speak for the whole nook community. Just like the K2 and K3 updates people had problems while others didn't it is just a handful not everyone. My aunt had a problem with her K3 last year and was given the run around she went to bestbuy got it resolved no problem at all. People just need to take a chill pill. If you work in technology you could have resolved that problem yourself.

Posted on Nov 14, 2011 8:47:54 PM PST
avengerla says:
Another thing you might want to think about to. A number of the people supplying this useless stuff are the same people that once came from places like apple, dell, palm, and even yours truly amazon

In reply to an earlier post on Nov 14, 2011 9:10:55 PM PST
The man has been an epitome of restraint and decorum; I hardly think he called customer service "arguing and screaming."

He is entitled to share his experience with e-readers.

Many people cannot go to Barnes and Noble to have their problems addressed and many others think they should not have to.

Posted on Nov 14, 2011 9:24:47 PM PST
avengerla says:
Well how I see it is if someone needs help and comes to a board they should ask I mean look how many time someone comes here insulting any bad experience they have with kindles etc what do they get. Ridiculed for all the insults. Look I am not arguing because I support both companies and have my share of great and horrible customer service from both companies. No on is better than the other remember its who you get on the line. My family own both nooks and kindles since both companies are the big names behind apple and we are getting to Nook Tab and Fire. I am just saying if people want help, Let us all "HELP" them not insult competition because if competition disappears your think amazon's stockholders are going to continue to allow them to take a loss at devices etc?? Ummm no even close. Competition is good and needs to stay to keep everyone happy!! That is my two cents.
‹ Previous 1 2 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

  Discussion Replies Latest Post
What's New in IOS Version 4.12?
56 4 days ago
Introducing Fire-Setting an Entirely New Standard for a Tablet under $50
0 Sep 18, 2015
Introducing the All-New Fire HD: Powerful Tablets Designed for Entertainment
0 Sep 18, 2015
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
ATV offroad GPS 0 53 seconds ago
The Quirkier, The Better! Bring Your Dogs, Cats, Exploding Chickens, So Geese, Fighting Turkeys, Goats, Fluffy Sheep, Cows, Velvet Monkeys, Big Honking Bats, Fishlettes And Cherie! Tally Ho! 5004 2 minutes ago
Downloading music to Fire, 7" Display's SD Card, 27 3 minutes ago
Banned Books 122 6 minutes ago
Wish List Export 33 12 minutes ago
Amazon Echo 7453 12 minutes ago
FREE Books and Chat (FB&C) November 2015 1131 17 minutes ago
Discounted / Price Dropped Kindle eBooks III 7893 18 minutes ago

This discussion

Discussion in:  Kindle forum
Participants:  19
Total posts:  46
Initial post:  Nov 14, 2011
Latest post:  Feb 10, 2012

New! Receive e-mail when new posts are made.
Tracked by 3 customers

Search Customer Discussions