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Kindle skipping pages


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Showing 1-25 of 30 posts in this discussion
Initial post: Aug 20, 2011 1:09:01 PM PDT
Hello,

I downloaded a Kindle app on my Mac and iPhone. Both apps were working fine until I noticed that the Mac app skips pages. I don't have any problems with the iPhone app. The Whispersync is on and I can easily add new purchases.
How do I stop Kindle from skipping pages?

Thank you in advance.

Regards,

Violet

Posted on Dec 6, 2011 11:54:17 PM PST
MC says:
Hi,

I bought a new kindle touch. Worked for a day and then started skipping pages (5-7 pages at a time). I have restarted and performed a hard restart but that did not solve the issue. Customer service had me delete my books and download them again but it skips on every book! Is anyone else having this issue? If so, how do I stop the skipping pages.

-MC

In reply to an earlier post on Dec 7, 2011 1:18:48 AM PST
[Deleted by Amazon on Jan 5, 2012 5:54:09 PM PST]

In reply to an earlier post on Dec 7, 2011 1:28:18 AM PST
Dorsie says:
On the Kindle Touch, you should tap once lightly to turn a page. Then wait the approximate half of a second that it takes the Pearl e-ink touch screen to execute the command.

If you tap rapidly several times, or tap and hold to change a page, the Kindle will try to execute all of the commands and get mixed up. I've seen people doing this in stores and in You Tube videos.

Try a light quick tap for page turning, and a light tiny-bit-longer tap for menus and other command buttons.

Most people are finding success with this method.

In reply to an earlier post on Dec 7, 2011 1:35:09 AM PST
Dorsie says:
Hi Violet,

You can try going to Amazon Kindle Store, then Manage Your Kindle, Manage Your Devices. There, you can turn off the syncing between your MAC and your iPhone.

But in all honesty, I haven't even been able to download the MAC app for some time, and it wouldn't surprise me if the the latest update is faulty. The MAC app is kind of at the bottom of the list in programming updates. My MacBook is on OS 10.5.8.

My Kindle apps on my gen 2 iPod Touch and iPad 1 work great.

In reply to an earlier post on Dec 7, 2011 1:41:02 AM PST
Ambersgold says:
I don't know if it's " normal" but I find that if I touch the screen along its border (so that part of my finger is actually on the outer surround), the touch will skip several pages ahead. Try doing a light, quick tap toward the middle of the screen.

In reply to an earlier post on Dec 7, 2011 1:49:17 AM PST
Sue says:
That can happen on the Kindle Fire also. There was a thread that someone started about their thumbs touching the screen and flipping the pages. If you touch the border around the Kindle Fire screen, it can flip the pages.

The later post by dorsie should help your problem. Maybe using a stylus could be helpful. I use one all the time. My hands will jerk because of the medication I am on so once I tap the page with the stylus I have to move it away from the screen.

I do not know how sensitive the Kindle Touch screen is but with the new upgrade the Kinlde Fire is a lot more sensitive.

I think following dorsie's advice and using a stylus will solve your porblem.

In reply to an earlier post on Dec 7, 2011 2:01:44 AM PST
Dorsie says:
That is "normal" for this touch screen. The Pearl e-ink touch screen works by emitting invisible infrared rays from the space between the bezel and the screen. They create a grid which records a touch when interrupted by an opaque object.

Like all light rays except lasers, the rays spread out with distance, like the ripples from a pebble dropped in water. So tapping right on the edge will block more of the rays than tapping just a fraction of an inch away from the edge, and prevent an accurate touch location. That's why the margins cannot be set to less than 1/4 inch.

When reading, the area of the screen that is devoted to a page forward includes everything 1 inch or more right of the left margin, and everything 1.5 inches or more down from the top margin.

The left 1 inch is for paging backward, and the top 1.5 inch is for bringing up the touch commands at the top and the bottom of the screen.

It's a really great layout compared to the other e-ink touch screens on the market.

Hope this helps.

In reply to an earlier post on Dec 7, 2011 2:14:52 AM PST
Last edited by the author on Dec 7, 2011 2:22:17 AM PST
Dorsie says:
And here's the fun part. A Q-tip works great as a stylus on a Kindle Touch. It's opaque, and certainly won't damage the screen.

You can also do experiments in light transmission. Fold a piece of paper and hold it vertically just inside one of the edges to block the light coming out. Then try to tap somewhere while holding the paper in place. Nothing happens. It's a great way to teach students about light that cannot be seen by the human eye.

- a science geek, and proud of it -

Posted on Dec 11, 2011 10:33:11 AM PST
Last edited by the author on Dec 11, 2011 10:33:49 AM PST
My touch doesn't just skip one or two pages......... I was just starting a book and it skipped 42% !

Posted on Dec 29, 2011 4:00:05 PM PST
Bob Blick says:
My wife is having this problem sporadically and I had her try to touch the screen quickly as pointed out and nothing happened. Trying to decide if we should return it and wait for a newer version but she does like reading the books on it and being in a wheelchair and having bad hands, it gives her something to do besides watching t.v. What to do, what to do. :-)

In reply to an earlier post on Dec 30, 2011 3:23:28 PM PST
MC says:
Hi,

My kindle touch only started skipping pages when I put it in a cover case. I believe the case was causing the kindle to skip pages because I purchased 2 kindles (one to replace the other) and they both did not skip pages until I put it the case. After performing soft resets, hard resets, and factory resets with no success, I decided to go with the 3rd generation kindle with the push button page turns. I purchased a case for this kindle and it still worked fine! You may want to consider switching to the older model if your wife has bad hands. You can't go wrong with the page turns on the older model!!

In reply to an earlier post on Jan 8, 2012 1:23:02 PM PST
How did you get back to your original page once it skipped ahead so fa/ Mine is doing the same thing and I can't get back to the page I was reading from!

Posted on Apr 12, 2012 7:06:26 AM PDT
How do I tell if I skipped pages on my kindle 2? Because I am pretty sure I had to have skipped something... I started the book two days ago, and I read most of the day yester day, and I am afraid I skipped pages. Can you help me find out?
Thank you for your time,
Levi

Posted on Apr 12, 2012 7:09:12 AM PDT
How do I tell if I skipped pages on my kindle 2? Because I am pretty sure I had to have skipped something... I started the book two days ago, and I read most of the day yester day, and I am afraid I skipped pages. Can you help me find out?
Thank you for your time,
Levi

Posted on Nov 14, 2012 6:27:46 AM PST
I have a Kindle-4 and it skips pages. Any way to stop this annoying problem?

In reply to an earlier post on Nov 14, 2012 6:34:29 AM PST
Last edited by the author on Nov 14, 2012 6:34:45 AM PST
Take your thumb off the button more quickly?

In reply to an earlier post on Nov 14, 2012 6:43:36 AM PST
That is not the problem; i.e., I can push the button sometimes and nothing happens. Then again 2 or 3 pages skip. The part that I hate; i.e., the Kindle does not have page numbers and only percent. You have to kind of figure out that the pages have skipped. And, I cannot take my thumb off of the button any faster. There is a problem with this product and I do know if it is in the hardware of software. I was hoping to get more than just an idiots approach to correct the problem, but thanks for your response.

In reply to an earlier post on Nov 14, 2012 6:45:41 AM PST
Last edited by the author on Nov 14, 2012 6:45:55 AM PST
If you want to insult people who are trying to help you, perhaps you should not come to a customer forum.
Contact customer service.

In reply to an earlier post on Nov 14, 2012 6:47:34 AM PST
"...there is a problem with this product..."

Oh. Well, then. Have you asked Customer Service what you should do?

Posted on Nov 14, 2012 6:49:49 AM PST
My apology, but there is a problem and it is not my thumb.

In reply to an earlier post on Nov 14, 2012 7:04:33 AM PST
I have not talked to Customer Service and if that is the answer, I will talk to Customer Service today.

In reply to an earlier post on Nov 14, 2012 10:00:46 AM PST
I would venture to say that it is; they'll be able to tell you what you need to do.

Posted on Feb 3, 2013 9:10:02 AM PST
[Deleted by the author on Feb 3, 2013 9:12:28 AM PST]

Posted on Feb 3, 2013 1:10:36 PM PST
ginimags says:
ring up the kindle help line - you will get a real person who will fix it for you. it happened to me as well.
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Discussion in:  Kindle forum
Participants:  17
Total posts:  30
Initial post:  Aug 20, 2011
Latest post:  Feb 6, 2014

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