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Kindle Fire HD video problems

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Showing 1-6 of 6 posts in this discussion
Initial post: Jun 19, 2013 8:10:40 PM PDT
Jackson Pine says:
Alright, I've got about the worst luck with any electronic device and the kindle fire hd has not been an exception. I go to buy a movie from Amazon for this kindle and have a heck of a time trying to get it to play. Bottom line, I never figure it out and then my Kindle is now not even allowing me to access my video library. I go to videos, it shows the home page where it suggests a million movies, and I select my library, wait for it to load.. and then it loads back to the video home screen. I've restarted it, and held the power button down to do a forced shut down but neither made a difference. Beyond that, I don't know what to do

Posted on Jun 19, 2013 8:19:20 PM PDT
The Artist says:
Is your internet speed high enough so that you can stream movies? Movie are very large files.

In reply to an earlier post on Jun 19, 2013 8:24:53 PM PDT
Jackson Pine says:
Absolutely, I stream Netflix all the time but I want to be able to buy and download movies and tv shows so I can watch them even without internet. So I bought and downloaded a cheap movie just to test it out, and I can't get to it. I click on "library" under "videos" and it just kicks me back to the "videos" main page.

Posted on Jun 19, 2013 8:34:41 PM PDT
The Artist says:
You should contact Kindle customer service., then click on the yellow Contact Us button. Chose the phone or chat option for troubleshooting help in real time.

In reply to an earlier post on Jul 28, 2013 4:15:18 PM PDT
Brenda says:
You are not alone. My issue is at this link.

In reply to an earlier post on Jul 28, 2013 4:16:37 PM PDT
The Artist says:
Zombie post.
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This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  6
Initial post:  Jun 19, 2013
Latest post:  Jul 28, 2013

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