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Customer Discussions > Kindle forum

Words With Friends App not working

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Showing 1-25 of 76 posts in this discussion
Initial post: Sep 16, 2012 9:43:28 AM PDT
ediebumpkin says:
Every thing else is working fine on my Kindle Fire. I have turned the Fire off and on and have been able to play the game on my laptop. What do I try next? Thanks!

Posted on Sep 23, 2012 6:01:25 PM PDT
j stemarie says:
I have the same problem! Did you figure it out yet??

In reply to an earlier post on Nov 29, 2012 5:37:57 AM PST
Paula Pagett says:
Had the same problem along with a few others I know. Check the date and time in settings. Mine somehow turned to "off" from "automatic" so messed up quite a bit. Just turn back to "automatic" if that is the case.

Posted on Mar 17, 2013 11:22:22 AM PDT
J. brown says:
Hi, my App crashes everyday. I have to delete App from my Kindle Fire device and then re-install the App. Why does this continue to happen? Thanks.

Posted on Mar 20, 2013 7:59:22 PM PDT
Jackson S. says:
My kindle just wont let me do anything on that app. I can get into it but it wont send messages or play
Don't know what to do

In reply to an earlier post on Jun 7, 2013 3:51:07 PM PDT
OK - same thing happened to me a few days ago. What do I do?

In reply to an earlier post on Jun 7, 2013 3:55:13 PM PDT
J. Donahue says:
Have you tried sending an email to the app developer?

Or checking the app developers website to see if there are any related issues?

Posted on Jun 14, 2013 5:34:56 PM PDT
Julia Triolo says:
I keep getting a message that there's no connection. Any ideas??

Posted on Jul 5, 2013 1:55:05 PM PDT
queen bee says:
Counting ability is not working; does not remove flags from old messages; names are shortened. UGH!!! Want my old app back.

Posted on Sep 25, 2013 8:41:44 AM PDT
Laine says:
My kindle fire scrabble with friends works but very, very slowly. The screen wil say "words free is not responding, do you want to close it or wait". It can take from 1-5 minutes to start working again. This is ridiculous.

Posted on Oct 1, 2013 10:44:04 AM PDT
GloriBee says:
Is anyone having the following problem? The last couple of days WWF (played on my Kindle Fire) freezes and will sometimes just restart the Kindle. First I see a really strange bar pattern in the middle of my screen--just a jumble of lines and colors. First I thought there was something wrong with my Kindle! Then I figured it was WWF (which periodically can take a while to load), so I uninstalled it and reinstalled. I tried it again and the same weird bar happened and froze my Kindle, forcing me to restart it. I gave up and just played WWF on my laptop. The next day, thought I would give it a shot (assuming Zinga might have repaired it), but the same thing happened. I knew the problem was not on my end when my friend with whom I play WWF told me the same exact thing was happening on her Fire. So, now we are both afraid to open WWF on our Fires! Just wondering if anyone is experiencing this right now. Thanks!

Posted on Oct 1, 2013 2:53:35 PM PDT
Went into applications, to words with friends. Forced close and then cleared cache - working again

Posted on Oct 1, 2013 4:08:43 PM PDT
I'm having the same problem as GloriBee, except now when I go into Words, nothing comes up on the screen. Hard to get out of it. All others apps are working fine.

Posted on Oct 1, 2013 4:09:23 PM PDT
[Deleted by the author on Oct 1, 2013 4:10:09 PM PDT]

Posted on Oct 2, 2013 6:10:49 AM PDT
GloriBee says:
I posted on a WWF board on Zynga....there are a lot of similar current complaints. I am hoping they address the issue. Playing WWF on my Fire is much more convenient than on my laptop.

Posted on Oct 8, 2013 1:12:28 PM PDT
Doriegirl says:
I was having the same problem as Glori a few days ago.KF crashed and restarted after every game.That cleared up.I wonder if it was some video trying to load causing it. Now get a pesky 30 sec video after each game and cant get rid of it till it finishes. I am almost ready to quit playing WWF.

In reply to an earlier post on Oct 9, 2013 5:34:20 AM PDT
GloriBee says:
WWF started working on my Kindle Fire shortly after I posted my original message. I avoided it for a few days and then decided to try it, and it worked. I know the problem was on their end. I think Doriegirl is right; it was probably a video trying to play that caused the problem. I agree the little video after every move is annoying. To get out, I hit home, and back out completely. Which is also annoying, but better than waiting for the video to end.

Posted on Oct 9, 2013 1:13:04 PM PDT
Doriegirl says:
Found a little button pops up on bottom right of video after a few seconds says continue. Hit it and it exits the video early. Helps some.

Posted on Oct 9, 2013 1:13:23 PM PDT
[Deleted by the author on Oct 9, 2013 1:13:45 PM PDT]

Posted on Oct 9, 2013 1:18:13 PM PDT
Doriegirl says:
I cant play on my smartphone at all now.It quit working and I uninstalled and now wont install. Tells me not available for my device. ???? I had been playing over a year fine.

Posted on Oct 19, 2013 7:15:37 PM PDT
mike foose says:
I have 3 kindle fires. Wwf quit working on all of them also hanging with friends quit also. Cannot find a way to contact zynga

Posted on Oct 19, 2013 8:12:25 PM PDT
Marcia Laman says:
WWF will not send my moves!! I love to play, but this app seems to have a lot of problems.

In reply to an earlier post on Oct 19, 2013 8:12:39 PM PDT
I have not been able to connect with WwF on my Kindle fire since very early this morning. I have tried uninstall and reinstall and hard shut down with no results. Looking for a solution, too.

In reply to an earlier post on Oct 20, 2013 2:41:23 PM PDT
M. Gordon says:
I have 2kindle fires that I am having same problem with Wwf. I have 2 kindle fire hd that Wwf work fine.I have tried the hard reset and reinstall.

In reply to an earlier post on Oct 20, 2013 3:32:06 PM PDT
B. Feagin says:
This has happened to me a few times. I finally learned that I have to delete the app and then re-install it. It's been working fine for a few weeks now.
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Discussion in:  Kindle forum
Participants:  51
Total posts:  76
Initial post:  Sep 16, 2012
Latest post:  16 days ago

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