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Customer Discussions > Kindle forum

My Kindle HD 7" only lasted one year and one month

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Showing 1-7 of 7 posts in this discussion
Initial post: Jan 28, 2014 9:05:33 PM PST
LOVED my tablet but I'm disappointed that it only lasted a year and a month. I've had to reorder a new one with an extended warranty so hopefully I can have replacement if this new one goes out. Has this happened to anyone else?

In reply to an earlier post on Jan 28, 2014 9:17:36 PM PST
What happened to your original Fire HD, if you don't mind me asking?

In reply to an earlier post on Jan 28, 2014 9:51:37 PM PST
It was working fine this afternoon. I plugged it in to recharge for tonight and now it won't turn on.

In reply to an earlier post on Jan 28, 2014 10:00:22 PM PST
Do you have a different charger you could try? From a cell phone? A friends?

In reply to an earlier post on Jan 28, 2014 10:08:48 PM PST
No, I was using the kindle chargers. I contacted customer service, this is what I found out to do: Plug it in, hold down start button for 30 seconds, then press again. Its working again! I'm so happy!!!

In reply to an earlier post on Jan 28, 2014 11:05:35 PM PST
M. Ratcheson says:
My original HD 7 is still doing fine, though it does seem to lose its charge a bit quicker than it used to. I'm hoping your new Fire is the HDX? It's more comparable featurewise to the original HD than the current one, though somewhat more expensive.

In reply to an earlier post on Jan 28, 2014 11:16:15 PM PST
That was going to be second suggestion. Really. ;)
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Discussion in:  Kindle forum
Participants:  3
Total posts:  7
Initial post:  Jan 28, 2014
Latest post:  Jan 28, 2014

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