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Customer Discussions > Kindle forum

touchscreen activating when not touched

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Showing 1-2 of 2 posts in this discussion
Initial post: Nov 28, 2013 4:55:21 PM PST
Last edited by the author on Nov 28, 2013 4:59:00 PM PST
Kamiyama says:
The past few days when reading books on my Kindle Fire the Kindle will turn the page on me when I'm not touching the screen at all, making me turn the page back. It gets annoying after a while and seems to be happening more and more frequently. Doing a hard reset by holding the power button down for 30 seconds hasn't helped... Is there any way to stop it from doing this?

Also, sometimes when I am trying to use the touchscreen, to turn a page or type in my passcode to unlock it, my taps don't register at all. How could it be so sensitive as to register input when I'm not touching it, but ignore my taps when I am trying to use it? Do you think my touchscreen is dying?

Posted on Nov 28, 2013 5:24:44 PM PST
Sounds like time to call Kindle Support.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Nov 28, 2013
Latest post:  Nov 28, 2013

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