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Kindle Fire HDX - why no T-Mobile?

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Showing 1-25 of 77 posts in this discussion
Initial post: Sep 27, 2013 2:45:38 PM PDT
I was about to buy the new Samsung Galaxy Note 3 and then saw the new Kindle Fire HDX but Amazon only offers an AT&T or Verizon model. Newsflash, there are several million T-Mobile users in the USA. What is the problem or reason for no T-Mobile HDX???

In reply to an earlier post on Sep 27, 2013 2:48:00 PM PDT
King Al says:
I would guess that either Amazon didn't think that T-Mobile was big enough or that they couldn't agree on terms.

Posted on Sep 27, 2013 5:43:21 PM PDT
C. S. Jones says:
I would say to keep the number of models down. The AT&T model can be used for US as well as international sales and the Verizon model will be limited to the US only. You pick the biggest for each of the two protocols.

In reply to an earlier post on Sep 29, 2013 5:54:16 PM PDT
Last edited by the author on Sep 29, 2013 5:56:27 PM PDT
D.L.C says:
Unlikely. AT&T and T-Mobile using the same GSM technologies. The additional cost of including the frequencies T-Mobile runs on is tiny. It's possible that Amazon choice of cellular chip will work on T-Mobile and they just didn't say anything. The companies that make the cellular chips tend to just include everything and I doubt Amazon was willing to incur more costs to have a custom chip that only works with what AT&T's frequencies are now. Amazon knows that frequencies go up for bid every couple of years, seems silly to make a device that would leave out frequencies that may go to carriers. Amazon's kind of cagey on what specific parts and capabilities are actually inside of their devices. Good ol' iFixit shows us what's actually going on. I wouldn't be surprised if someone simply took a T-Mobile SIM card and popped it into the HDX and it worked.

Posted on Sep 29, 2013 7:32:57 PM PDT
T-Mobile doesn't have sufficient market penetration with LTE to provide a reasonable partner for Amazon. With Verizon and ATT, they have the two dominant providers on the East, and West coasts respectively.

A relationship with T-Mobile doesn't get them much of anything as they are way behind on deployment having finally acquired the spectrum they need to finish the rollout. At the same time, it would conflict with the two existing relationships that have strong deployed networks as well as retail penetration in the market.

In reply to an earlier post on Sep 29, 2013 7:41:32 PM PDT
A. Dietz says:
T-Mobile is a GSM carrier. Buy the AT&T model, get a SIM card from T-Mobile and replace the AT&T SIM with the T-Mobile one..

In reply to an earlier post on Sep 29, 2013 7:55:51 PM PDT
D.L.C says:
This worked for the KFHD but the speeds were awful. Seems something's not working properly.

Posted on Sep 29, 2013 8:32:12 PM PDT
Verizon is not GSM.

In reply to an earlier post on Sep 29, 2013 9:05:06 PM PDT
Susan - as noted above that is why the Verizon version is different than the AT&T version. However, as D.L.C mentioned AT&T and T-Mobile both use GSM so why isn't there a T-Mobile version?? What D.L.C says about slowed speeds when switching an AT&T SIM with a T-Mobile SIM on the Kindle Fire HD is very disappointing.

Posted on Sep 29, 2013 9:06:34 PM PDT
Last edited by the author on Sep 29, 2013 9:07:18 PM PDT
Wayne - T-Mobile has 44 million subscribers in the USA. That's not sufficient "market penetration" for you (or Amazon)?

In reply to an earlier post on Sep 29, 2013 9:11:39 PM PDT
King Al says:
That may be the case, since AT&T and Verizon each have over 100 million US subscribers.

In reply to an earlier post on Sep 29, 2013 9:35:25 PM PDT
A. Dietz says:
Another solution is to just get a MiFi device from T-Mobile. It would actually give you more flexibility because you could connect multiple devices to it, not just your Kindle.Personally, I'd rather take the $100 extra cost for the 4G model and put it into a MiFi device no matter which carrier I was with.

In reply to an earlier post on Sep 29, 2013 10:00:37 PM PDT
M. Ratcheson says:
I didn't realize the HDXs with 4G have user replaceable SIMs, are you sure that is possible? If so, I'm pretty sure an AT&T model would work with a T-Mobile SIM, though not certain. But if it is necessary to use a screw driver to completely open the case, it might void the warranty.

It certainly would on my iPhone.

In reply to an earlier post on Sep 29, 2013 10:03:27 PM PDT
M. Ratcheson says:
Or use a 4G/DTE cell phone to set up a hot spot.

In reply to an earlier post on Sep 30, 2013 7:33:18 AM PDT
A. Dietz says:
The current Kindle Fire HD 8.9 4G LTE models have a user-replaceable SIM. You have to pop the cover off, but doing so doesn't void the warranty. I don't see why the new models wouldn't be the same.

In reply to an earlier post on Sep 30, 2013 10:37:40 AM PDT
Last edited by the author on Sep 30, 2013 10:39:04 AM PDT
It doesnt add sufficient new market. Remember its not neccessarily about whether T-mobile has X or Y or Z, whether those are subscribers or devices sold, or widgets available.

Its about the capability that ADDING a commercial relationship to the table brings to Amazon that they didn't already get via ATT or Verizon.

T-mobile has been completing spectrum purchases left and right to add to the LTE network, and frankly I loved thier smartphone selections for years up until about 2009 when I switched to ATT. The problem is that T-mobile's best service areas are the service areas already served by Verizon (primarily east coast) and ATT (primarily mid west, with strong coastal presence, although particularly behind Verizon in the northeast). And having just purchased spectrum rights means that there is still a continuing ramp up which will see delayed availability of the LTE.

So how many units of the LTE devices is T-mobile going to move in retail outlets and by establishing a partnership?

Does Amazon gain ENOUGH by investing in a third commercial partner with FCC ratification, etc, required for the device, that they wouldn't already substantially have with ATT and Verizon? The answer is definitely there, but its not compelling enough that Amazon made the jump. No doubt rattling around in the halls of Amazon is a formal answer to my rhetorical question.

The question was asked, its answered, whether we (or I, or you) like the answer or not is a separate question :D

Posted on Sep 30, 2013 11:22:36 AM PDT
M42 says:
Because T-Horrible has no coverage outside major cities. And their market share is so dismal it's not worth fooling with them.

Posted on Sep 30, 2013 12:02:40 PM PDT
You can use Tmobile for $10 per month you can add tethering to your unlimited account and get 4 gb for your mobile devices or you can choose to not pay it, and get the 4 gb plan that lets you tether free but only get 4 gb for all devices. The other services charge more for tethering. Karen

Posted on Sep 30, 2013 2:30:10 PM PDT
Maybe T-Mobile refuses to deal with Amazon. Maybe a deal is in the works, and T-Mobile will be available on the Kindle by Christmas, or New Years. Maybe the FCC forbad a T-Mobile hook up for the time being. Your guess is as good as ours. Wait, and see....or call both Amazon, and T-Mobile, Customer Service, and ask them.

In reply to an earlier post on Sep 30, 2013 5:19:57 PM PDT
D.L.C says:
Ha! I thought this was going to be the case when they first got released.

In reply to an earlier post on Sep 30, 2013 5:21:16 PM PDT
D.L.C says:
If the a device can access the frequencies used by the carrier, they don't need to talk with them.

You can connect an LTE Nexus 7 to Verizon despite Verizon refusing to approve the device. As long as the cellular chip can get on the frequencies and is allowed by a Sim card, it doesn't matter if the two companies can't agree or deal.

In reply to an earlier post on Dec 15, 2013 1:43:58 PM PST
M. fox says:
Verizon lte is GSM

Posted on Dec 15, 2013 1:48:11 PM PST
M. fox says:
What I would like to know is if the HDX is locked to a particular carrier. Verizon uses gsm and because of the regulations, the verizon model is probably not locked. I don't know about the AT&T version. I am considering getting one because of amazons offer of 4 payments for a year, and the ability to download prime videos, but I can't find any documentation about what the lte channels the hdx uses. Or what other networks you can use with the hdx.

In reply to an earlier post on Dec 15, 2013 2:31:35 PM PST
King Al says:
No, Verizon is CDMA. AT&T is GSM.

Posted on Dec 21, 2013 1:00:32 AM PST
C. Yeakel says:
I think I am going to keep my kindle fire hd because I cannot afford another payment because my phone is through T-Mobile
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Discussion in:  Kindle forum
Participants:  35
Total posts:  77
Initial post:  Sep 27, 2013
Latest post:  25 days ago

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