Customer Discussions > Kindle forum

Collections feature not working


Sort: Oldest first | Newest first
Showing 1-7 of 7 posts in this discussion
Initial post: Apr 28, 2011 12:05:09 PM PDT
When I try to add a new collection on my kindle, I cannot click on it in the menu. The command is in light grey, as if unavailable. Can anyone help please? Thanks

In reply to an earlier post on Apr 28, 2011 12:07:46 PM PDT
Bridget Ruth says:
Is it a brand new Kindle? Have you connected it to wireless yet? It has to connect to the Amazon store (or maybe just wireless?) at least once before collections will work.

Posted on Apr 28, 2011 12:09:53 PM PDT
Bixillarla says:
You have to connect to Amazon with WiFi or 3G first to activate all the features. You wont' be able to use collections until you do.

Posted on Apr 28, 2011 12:16:03 PM PDT
This is my replace kindle and I thought it was already registered. It's all sorted now, thanks for your help

Posted on Apr 28, 2011 12:25:07 PM PDT
Bixillarla says:
You can manually register a Kindle and have it working but until you connect to Amazon servers wirelessly you will not have all the features.

Posted on May 5, 2013 2:05:31 AM PDT
made a collection and when i go into menu collection are in grey and cant access this is registered and can access kindle store but still cant access collections

In reply to an earlier post on May 5, 2013 2:10:11 AM PDT
CBRetriever says:
make sure it's set to all items and not just books and that you're looking at Device and not Cloud
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

 

This discussion

Discussion in:  Kindle forum
Participants:  5
Total posts:  7
Initial post:  Apr 28, 2011
Latest post:  May 5, 2013

New! Receive e-mail when new posts are made.

Search Customer Discussions