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Customer Discussions > Kindle forum

ereaderiq web page cant be found


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Showing 1-13 of 13 posts in this discussion
Initial post: Apr 16, 2012 12:26:29 PM PDT
Last edited by the author on Apr 16, 2012 12:27:14 PM PDT
Surveyah says:
ok I have an interesting problem today. I work on my laptop, and I have always been able to access ereaderiq.com without problem. My laptop is connected by ethernet cable and logs onto a Novell network. Today i get:

"Server not found
Firefox can't find the server at www.ereaderiq.com."

took the following steps:

cleaned cache
disabled firewall
disabled antivirus
pinged the address (no result)

the other thing is that I have a tablet, phone and another laptop right next to me, and they can all access ereaderiq.com just fine on wireless.....also, I don't have any problem reaching any other sites - just ereaderiq.com

I though maybe some of the users here might have had this happen, or know more about this than I do

Posted on Apr 16, 2012 12:28:47 PM PDT
GnomeEd says:
I found it using Google Chrome

Posted on Apr 16, 2012 12:29:36 PM PDT
**Meya** says:
http://www.ereaderiq.com/ is coming up for me ok, using a Mac and FF 11.

In reply to an earlier post on Apr 16, 2012 12:57:31 PM PDT
Surveyah says:
I used Chrome and I used Internet Explorer.....and got the same result (Server Not Found).....

Posted on Apr 16, 2012 12:59:49 PM PDT
GnomeEd says:
Try rebooting your computer and router

In reply to an earlier post on Apr 16, 2012 1:00:43 PM PDT
Surveyah says:
I know the site isn't down.....I am just wondering why this one laptop won't open this one site......

In reply to an earlier post on Apr 16, 2012 1:01:05 PM PDT
Surveyah says:
I did that already too

In reply to an earlier post on Apr 16, 2012 1:07:20 PM PDT
GnomeEd says:
Did it work on that laptop before?

In reply to an earlier post on Apr 16, 2012 1:09:15 PM PDT
Surveyah says:
Yes it has always worked.....it came up this morning, and when I was looking thru the free books list, I realized I couldn't advance the page to the next list......so I refreshed the page, and have not been able to connect since

In reply to an earlier post on Apr 16, 2012 1:21:17 PM PDT
Surveyah, leave off the http protocol when you search.

ie: ereaderiq.com should bring up the site for you. Some OS systems do not recognize http://www.

In reply to an earlier post on Apr 16, 2012 1:26:58 PM PDT
Surveyah says:
TY Emerald..I will try that but i don't think it is the problem.....it is the only web page i cannot get to, I don't have problems with any others...I am on the same laptop on Amazon right now....and I have my favorite tabs open......all working well

In reply to an earlier post on Apr 16, 2012 1:31:01 PM PDT
The site is working fine for me on 4 devices. Clear your cache and history unless you feel you need your history and try it again.

Posted on Apr 17, 2012 7:23:33 AM PDT
Surveyah says:
Well, I logged onto the site with no problem today.....I have no idea what was going on, I even rebooted twice yesterday and it made no difference. I think it must have had something to do with my ISP......only guessing though. Just don't understand how it would come up on wireless but not through the LAN.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  13
Initial post:  Apr 16, 2012
Latest post:  Apr 17, 2012

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