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how bad is the blue haze on hdx?

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Showing 1-18 of 18 posts in this discussion
Initial post: Nov 14, 2013 12:18:27 PM PST
L. Brogdon says:
Am looking to upgrade my first generation kindle fire this Christmas. Concerned about how "bad" the dreaded blue haze actually is. Is it a distraction, a minor inconvenience, or will make me want to return it as soon as I power up?
For those of you that have an hdx, is it something that you can live with or wish you had just settled (or stayed with) the hd?
thanks so much!

In reply to an earlier post on Nov 14, 2013 12:55:56 PM PST
Dane Brooks says:
There are two major variables with the blue haze. The first is how easily distracted you are by this stuff. My 9 year old daughter saw the display model at best buy and insists she could never handle reading on something like that. On the other hand my wife, looking at the same device could hardly see the blue and thought it was silly people are upset about it.

The other side of it is how bad the haze is on the particular tablet you get.

I think your best bet is to go to a best buy and look at the display model. If you feel the amount of blue on the display model is acceptable buy your HDX there. Then you can open it as soon as you buy it and make sure the haze is similar. If not exchange it on the spot.

In reply to an earlier post on Nov 14, 2013 1:04:26 PM PST
Bufo Calvin says:
lisa, I almost never notice it, but my color vision isn't normal. I do think it is going to vary by person...and there there will be an accustomization curve. When the Kindle first came out in 2007, people thought they couldn't stand the "flash" when the screen was redrawn, but many people don't really notice it anymore.

You have thirty days to return a Kindle (actually, longer around the holidays), so you could try it and see what you think. Since it would be performing as advertised, you would be expected to pay the return postage, which would likely be a few dollars.

In reply to an earlier post on Nov 14, 2013 1:15:23 PM PST
The haze /shadowing is an effect of physics. You can't change it. It is more intense in some units, and less so in others, but present to some extent in all. It is then a matter of each person's vision how much-if at all-they notice it, and up to their personality how much they are annoyed by what they do notice. Your vision may be such that you do not notice it at all...or notice it just a little, or a great deal. Yo may notice it not at all on one unit, and greatly on another unit standing next to the first. Only you can say. and then only if you see a unit. Order one. If you notice it, and don't like it, return it for another. The next one may be such that you don't notice it at all. Try several returns, if need be, before you give up entirely.

Posted on Nov 14, 2013 1:30:02 PM PST
anabela says:
I almost cancelled my kindle fire hdx due to all the complaints about the blue haze. However, I'm really glad I didn't. I love my KF and would not have noticed the blue haze if other people hadn't pointed it out. I'm not sure if I just lucked out with my particular tablet or of others are just more observant than I am.

Posted on Nov 14, 2013 2:20:30 PM PST
BW says:
My new kindle has a small amount of haze around the edges but it was barely noticeable when I first got it. Now I don't notice at all except when reading on white background and it is not a distraction.

Posted on Nov 14, 2013 2:33:51 PM PST
I've got the haze, I use the middle column width setting (in general, not because of this), and I don't notice unless I remind myself to notice.

Posted on Nov 14, 2013 2:36:05 PM PST
Cookie says:
Same as Anabela. I almost didn't order it because of so many complaints. But I barely notice it.

Posted on Nov 14, 2013 3:00:07 PM PST
DinDC says:
I only notice it when I look for it. Everyone is different. I am so glad I upgraded from my original Fire. The 7" HDX is beyond awesome.

Posted on Nov 14, 2013 3:07:14 PM PST
Mine on my 32GB HDX was bad enough to have to go back. Ammy tried sending me a replacement, but it was even worse. My 16GB HDX has the blue haze to a certain degree, but nowhere near as bad as the two 32GB models I had.

Posted on Nov 15, 2013 2:02:40 AM PST
As others have said, only the fact that others mentioned it caused me to even notice it. The screen is otherwise unbelievably nice.

Posted on Nov 15, 2013 2:28:44 PM PST
HarryWarden says:
Buy the 8.9 HDX and you won't have any blue haze problem. Not sure why the larger version doesn't have it since they seem to use the same exact technology, right down to the same processor.

Posted on Nov 15, 2013 2:43:56 PM PST
No blue haze on my kindle hdx 7.

In reply to an earlier post on Nov 15, 2013 3:09:59 PM PST
Anth J says: is not the same screen tech between 7" and 8.9" HDX. The 8.9 HDX uses a much more costly tech for equivalent battery saving and color accuracy, along with a more common white backlight. As explained in the product pages...the 7" achieves similar results by using power efficient blue backlighting, but at a cost well below the $300+ even a 7" screen would have to cost if it actually used the "same exact technology" that is in the 8.9" screen. These devices are truly priced at near cost of production respectively.

Posted on Nov 16, 2013 5:24:27 AM PST
I have the 7" and the blue halo is so subtle, I'll GLADLY take the excellent battery life and put up with something I would not have noticed if people hadn't told me to notice it. This thing gets 10 hours of mixed use regularly....the best I've ever gotten on a tablet. So bring on the blue LEDs!

In reply to an earlier post on Nov 16, 2013 6:06:56 AM PST
YepIt'sBecky says:
Mines is really subtle, I have to actively look for it in order to see it. It's a great device.

In reply to an earlier post on Nov 16, 2013 6:56:02 AM PST
I know that Amazon has indicated on the hdx's product page that this haze is normal. However, there are different stories out there as to Amazon's reaction/response to the discovery of the haze.

Here's one such instance in an article, with included video:

Personally, and after having seen some of the images of the blue haze, I wouldn't find it acceptable regardless of the explanations that such a haze is reasonable to expect due to the technology used.

However, and what I find to be a little more disconcerting, is the fact that these types of "defects" aren't acknowledged by Amazon until well after the release of the product, when so many customers have stumbled upon the issue after purchasing and using the devices. Only then does it seem that these "defects" are explained (with an addendum added much later to the product's page) as being "normal" due to such and such technology used, etc...and I find this to be disingenuous, as an excuse, at best.

With that being said, Amazon does do a fantastic job of keeping the costs of its devices to a bare minimum, while incorporating dazzling technology into its devices at the same time. It just seems to come at the cost of better initial quality control, and near perfect manufacture of its devices as an end result.

This is not uncommon in the device industry (see Apple's initial device release issues, there are many). But, at least in the case of Apple, it will at least acknowledge such defects (if the defect is widespread enough), and will work to fix the problems rather than add an addendum to its product pages, and explain the problems away as "normal" due to the technology used.

The point is, in the ever changing landscape of technological devices, with newer, and better models being released every year, there's always going to be issues with newer, better devices no matter who the manufacturer is, or how well the devices are made. Usually, those issues are worked out as newer batches of devices are manufactured and released for sale to the public. It just makes me a little nervous when a device manufacturer tries to explain away any defects with product page addendums.

My advice would be to purchase the HDX and see if the haze, if there's any haze present, really bothers you that much. As many on here have already pointed out, how bothersome the haze issue is will depend entirely on how bad it is on the specific device that you receive, as well as on your own ability (for lack of a better way to put it) of seeing the haze while using the device. If it bothers you, Amazon is second to none in allowing its customers to return its devices for a full refund.

Good luck in whatever you decide! :)

In reply to an earlier post on Nov 16, 2013 7:09:13 AM PST
Last edited by the author on Nov 16, 2013 7:10:41 AM PST
Dane Brooks says:
I don't think your comparison of how Amazon handled this issue compared to how Apple has historically handled similar issues is fair. Take antenna gate with the iphone 4 as an example. This is something that clearly should have been discovered in testing just like the haze issue. But Apple made no note of it upon original release. Steve Jobs initially tried to blame it on the user by saying they were just holding it wrong. The only thing they did in the end is offer free bumpers to fix the problem. If there was a reasonable physical fix in this situation I'm sure amazon would do it. I think there's still a reasonable chance they will add some sort of reading mode that adds a dark boarder on the edge to hide the haze. Or some way of dimming the outer leds.

As far as the suggestion the "it's normal" answer is just an excuse for bad quality to control. I don't buy that. It's well known that a down side of LCD technology is light bleed. It's reasonable that while white lit LCDs have white light bleed and natural limitation of blue lit lcds would be blue bleed. The only thing I think Amazon screwed up on is reconsidering tolerance levels for light bleed. They should have realized light bleeds on the higher end of what is tolerable for white leds would ot be tolerable for blue leds.
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Discussion in:  Kindle forum
Participants:  16
Total posts:  18
Initial post:  Nov 14, 2013
Latest post:  Nov 16, 2013

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