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Customer Discussions > Kindle forum

1/2 of screen is blank. Does this it's dead?

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Showing 1-2 of 2 posts in this discussion
Initial post: Feb 18, 2014 12:35:02 PM PST
LivieO says:

Posted on Feb 18, 2014 12:43:17 PM PST
Carbonbased says:
On an e-ink device? Sounds like it's toast. Call Kindle Customer Service (See Help link top of page.)
On a Fire? Probably toast, but might recover with a reboot--Charge fully; Unplug; Hold power button in 30 sec for Original Fire, (hold over 30 sec for 2012 HDs) then press/slide again to restart.
For HDXs, hold power button over until "kindle fire" flashes on screen and it will restart itself from there.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Feb 18, 2014
Latest post:  Feb 18, 2014

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