I have about 1300 books that were formerly all on one Kindle keyboard. Bought a Kindle Touch ($99 special offers unit) from Amazon with thought of having half of books on each unit. Kindle Touch arived, and I downloaded several hundred books. Then it no longer could download books. I tried making collections, but it kept losing the collections--they simply vanished. Then it began giving window titled "Unable to start application" Inside the window it said "The selected application could not be started. Please try again. " A button in the box was labeled "Close". The close button was never able to close the window. It was always necessary to do a hard restart.
Amazon took 5, ,yes 5, days to get a replacement to me. Meanwhile I bought a Kindle Touch from BestBuy. So far it works fine.
Replacement unit from Amazon finally arrived. I decided to split my books among the 2 Kindle Touch units and keep old Keyboard units in reserve.
Kindle Touch from Amazon was unable to register. Kindle Tech worked for a long time and finally found that Amazon database lacked the MAC address for the Kindle. It had accidentally been left out. I have him the address and he put it in database and Kindle was able to register and download books.
Now that I am starting to arrange books into collections, the Amazon sent Touch is giving the same error message as the first unit from Amazon. A refinement is that the screen blinks sometimes when the "Unable to start application" window appears.
Second dud in a row. I think Amazon has a pile of defective Kindle Touch units. Don't know what to do. Perhaps I should return 2nd defective KIndle Touch and get unit locally if they are still in stock.
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