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Customer Discussions > Kindle forum

Keyboard not working on Kindle...

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Showing 1-3 of 3 posts in this discussion
Initial post: May 26, 2011 11:42:18 AM PDT
My son got a Kindle for Christmas. His keyboard is not working and we can not type in his password. I have googled it and looked on this board, but I can't find anyone who has had this issue. Any suggestions?

Posted on May 26, 2011 11:51:19 AM PDT
Surveyah says:
if the keyboard is not working at all, Call Kindle Customer Support:
1-866-321-8851 in the US, 1-206-266-0927 outside the US.

I heard they are great and may replace it or offer you a discount on a new one

In reply to an earlier post on May 26, 2011 12:06:05 PM PDT
Willow says:
Restart your kindle. Hold the power button to the right until it restarts, about 30 sec. Worked for me.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  May 26, 2011
Latest post:  May 26, 2011

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