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Customer Discussions > Kindle forum

Kindle doesn't turn on.

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Showing 1-25 of 28 posts in this discussion
Initial post: Jul 12, 2008 3:24:57 PM PDT
Last edited by the author on Jul 12, 2008 6:31:15 PM PDT
D. Perkins says:
This morning I turned on my kindle, and it didn't turn on. I charged it and it still wouldn't turn on. I made sure that I had flipped the on switch and not the wifi. I have used it before without problems.

Has anyone else had this problem, and how can I fix it?

*Author's Note: Thank you. I have now fixed the problem and my kindle is working fine.

In reply to an earlier post on Jul 12, 2008 3:36:11 PM PDT
This is just a discussion board. You need to call Amazon Kindle Support for help.

In reply to an earlier post on Jul 12, 2008 4:04:01 PM PDT
Last edited by the author on Jul 12, 2008 4:04:20 PM PDT
J. Langer says:
While the Kindle is plugged in, remove the back cover and push a paper clip in the reset hole near the battery. It should reset and start. Of course, if that doesn't work, call Support! They are great.

In reply to an earlier post on Jul 12, 2008 4:12:47 PM PDT
Merrill Lee says:
Did you try resetting it. Take the back off the kindle and put a straightened paper clip in the little reset hole.

In reply to an earlier post on Jul 28, 2011 11:10:39 AM PDT
Laura La says:
I now have the same problem. how did you fix it?
I used it yesterday and today it wont turn on.
I plug in the charger and still nothing

In reply to an earlier post on Jul 28, 2011 11:12:31 AM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jul 28, 2011 11:13:04 AM PDT
You have opened a very old thread. Disregard everything posted above yours - those posts all relate to the first generation Kindle.

What do you see on the Kindle screen?

In reply to an earlier post on Jul 28, 2011 11:14:08 AM PDT
quilt lover says:
Laura the OP was from 2008 so he/she was talking about the original kindle K1. What kind of kindle do you have??

Posted on Jul 28, 2011 11:21:45 AM PDT
Carbonbased says:
Once you are convinced it is fully charged, unplug it from the cable.
Hold the power switch over to the right for 30 seconds (count) then let go and put your kindle down and go get a cup of chamomile tea.
Restarting and repopulating home page may take several minutes.
Repopulating the Archive will require a wireless connection.

Posted on Jul 28, 2011 11:46:03 AM PDT
Last edited by the author on Jul 28, 2011 11:52:48 AM PDT
A Customer says:
Let the record show that no one asked the OP to read the manual.

In reply to an earlier post on Jul 28, 2011 11:48:01 AM PDT
Mary Jane says:
Maybe the posters were less snarky in 2008.

Posted on Jul 28, 2011 11:53:32 AM PDT
A Customer says:
So we are getting worse, that's not good news!

In reply to an earlier post on Jul 28, 2011 5:37:39 PM PDT
Laura La says:
Ok ok. Glad you all woke up. Sorry I didn't see the date. I reset my kindle it works fine

In reply to an earlier post on Jul 28, 2011 5:59:49 PM PDT
Carbonbased says:
Glad you're back in business. Don't worry about Phillip, I don't think HE has any hair, either.

And, NC? They didn't tell the OP in 2008 (or now) to read the manual because it's on the device.

Posted on Nov 25, 2012 1:54:34 PM PST
slow reader says:
I have a Kindle 3 (I think) for a few years & had to reset it once a long time ago. So today it won't turn on, just after buying a new book. I remember the "hold the power on for 30 seconds" thing but this does nothing. I have it plugged in to the charger, so it isn't a flat battery. I see things about a reset button hole, but there is nothing on the back - I assume this applies to an older version. Any ideas?

Um, ok I was watching TV and was otherwise distracted, and it suddenly started to reboot, maybe 10 minutes later. I'm posting this anyway, so if you do try to reboot your Kindle, wait 10 minutes before it does anything...

In reply to an earlier post on Nov 25, 2012 2:07:58 PM PST
Just Peachy says:
Umm....that original post is from 2008. The Kindles back then had a reset button hole.

Posted on Jan 4, 2013 1:15:50 AM PST
Last edited by the author on Jan 4, 2013 1:36:37 AM PST
I was foolish and paid a "technician" $ 35 to assist at justanswer that I tracked through askville. My Kindle will not work after I dropped it. His advice was to hold for 30 seconds! Of course I had done this prior to asking for help. My Kindle still does not start and I have learnt a serious lesson in not believing everything you read. Does a kindle D00901 have a reset button? Lesley

Posted on Jul 17, 2013 7:24:49 AM PDT
i have a kindle fire and i was using it. I was working fine but now it wont turn on.I charged it but it wont turn on i need HELL!!!!!

In reply to an earlier post on Jul 17, 2013 7:31:13 AM PDT
Call Kindle Customer Service.

In reply to an earlier post on Jul 17, 2013 7:38:47 AM PDT
N. Hall says:

You need WHAT? :)

Anyhow, try a reboot.
Press and hold the power button a full 30 seconds, ignoring any changes in the power light or the screen.
Release the power button, then press and release it quickly to turn it on.
It should reboot within a few minutes. If not, plug the charger in and let it charge a few hours. If it didn't reboot in that time, try again.

You can contact Kindle Customer service at

Don't use the email option. Use the chat or select phone. They call back very quickly if you use the phone option.

Posted on Dec 8, 2013 10:44:32 AM PST
Kindle fire didnt turn on. Held power button for 30 secs released and pressed power button again. Works fine now!

Posted on Feb 6, 2014 4:39:58 PM PST
Hey my kindle won't turn on for the second time ....the first time I charged it and it fixed itself but I tried that and it still won't turn on!!! And I don't want to delete any of my data off my kindle so I'm not sure about 're-setting' . Some one help please !

Posted on Feb 6, 2014 4:44:44 PM PST
I just held the button till it turned on ! Lol thanks anyways guys !!

In reply to an earlier post on Mar 9, 2014 2:29:53 PM PDT
Jossiejo says:
what did you do mine? Mine is doing the same thing.

In reply to an earlier post on Mar 9, 2014 2:32:38 PM PDT
Jossiejo says:
how so you get the back off I have tried and cant get it off
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This discussion

Discussion in:  Kindle forum
Participants:  23
Total posts:  28
Initial post:  Jul 12, 2008
Latest post:  Oct 29, 2015

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