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Customer Discussions > Kindle forum

books showing up on both cloud and device

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Showing 1-9 of 9 posts in this discussion
Initial post: May 24, 2014 3:00:37 AM PDT
Wendy says:
hey hoping someone can help me. my problem is for some reason my books on my kindle paperwhite are showing in both on device and cloud? very strange not sure why. so am hoping someone can help me. cheers

In reply to an earlier post on May 24, 2014 3:04:59 AM PDT
CBRetriever says:
that's normal with the new update:

with Device highlighted, books not on your Kindle, but in your collections show up as grey

with Cloud highlighted, books with check marks are downloaded to your Kindle

In reply to an earlier post on May 24, 2014 3:49:46 AM PDT
Wendy says:
hi thank you for getting back to me so quickly. you probably think i'm real dumb [ don't blame you] when you say grey i don't understand. in the cloud on the top right picture of the book there is a little tick. the only books i had in the cloud were the books i hadn't read now the books i have read are in the cloud, i then downloaded them on to device now i have the same books in both places.... help i'm so confused. and as you can guess i really don't want the same books in both places

In reply to an earlier post on May 24, 2014 4:28:44 AM PDT
flipoid says:
No, you don't have the books in two places. If you tap the "Cloud" option on the Paperwhite, it will show you ALL of the books that are on your account. Those that are already on your Paperwhite have the tick mark next to them. Then, if you tap the "On Device" option, only the book titles that are on your device (the ones that had the tick next to them in the Cloud view) appear in the list, along with any collection names if you have your list sorted by Collection.

In reply to an earlier post on May 24, 2014 4:35:02 AM PDT
CBRetriever says:
as flipoid says, the Cloud now shows exactly what you see when you look at your manage Your Content and Devices page with the addition of the fact that you can now organise those books in the Cloud into Collections (an ideal way to create a Read collection and move all the books you've read into it, thus making it easier to find unread books

In reply to an earlier post on May 24, 2014 4:37:40 AM PDT
flipoid says:
Oh, good--so I explained it properly? (-: I only recently got a Paperwhite so I'm still discovering new things.

In reply to an earlier post on May 24, 2014 4:49:02 AM PDT
CBRetriever says:
yep, but it's good to say that the Cloud is now equal to the Manage Your Content and Devices page, but that's just on the Paperwhites and the Kindle Fires

Posted on May 24, 2014 1:55:04 PM PDT
Wendy says:
thanking you for your help i get so frustrated so how do i make a collection i'm not very technical savvy ? and why does the kindle show books in both now when it didn't before?

Posted on May 24, 2014 2:04:27 PM PDT
Wendy says:
thanks guys i worked it out.. was quite easy.. as i said not tech savvy normally get hubby or kids to do these techno things for me.. but thank you all for trying to help me
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This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  9
Initial post:  May 24, 2014
Latest post:  May 24, 2014

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