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kindle fire will not turn on


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Showing 1-8 of 8 posts in this discussion
Initial post: Jun 1, 2014 7:24:24 AM PDT
Kindle fire will not turn on. Battery is charged.

In reply to an earlier post on Jun 1, 2014 7:25:20 AM PDT
Dittie says:
Did you reboot it?

Posted on Jun 1, 2014 12:26:34 PM PDT
LHop0901 says:
I'm having the same problem, as of today. It's charged but won't turn on. How do I reboot?

Posted on Jun 1, 2014 12:54:12 PM PDT
Same here my kidndle is fully charged and it wont turn on.

Posted on Jun 1, 2014 2:16:10 PM PDT
CatChat says:
to reboot a kindle:
hold the power button for a full 30 seconds, ignoring any shut down or power off message.
if your kindle does not reboot on it's own then click the power button again.
give your kindle a few minutes to load everything back up.

In reply to an earlier post on Jun 1, 2014 2:23:26 PM PDT
I had the same problem with 2 kindles already, and there isn't any way to turn it on or reboot. Speak with a supervisor and get it replaced with a free upgrade; it's what I just did and should have a guaranteed new HDX on Tuesday.
I have had a lot of problems with the HD, and have had many replaced. I finally had enough.
I'm sorry to hear you are having the same problem. Good luck.

Posted on Jun 22, 2014 4:29:12 PM PDT
Uhh please help i tried all the febooting and holding it for a full 30 seconds this has has been happining a lot and i did not report it earlier cause this was a gift and it freaked me out like what do i tell them? This started a week after i got my kindle fire.Also the volume turns off every now and then.Please help.
Sincerly
Alex

In reply to an earlier post on Jun 22, 2014 4:42:20 PM PDT
You need to talk to Customer Service about this. You are posting in a public forum for customers to help other customers, and this is not the kind of problem we other customers can help you with.

To contact Customer Service click here: https://smile.amazon.com/gp/help/customer/contact-us/ref=hp_ss_comp_cu?ie=UTF8&nodeId=
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Discussion in:  Kindle forum
Participants:  8
Total posts:  8
Initial post:  Jun 1, 2014
Latest post:  Jun 22, 2014

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